Program Manager Digital Transformation Jobs in Massachusetts

This role is located in Somerville, MA-  We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You:

• You know the challenges in manufacturing and operations, and you believe there is a better way
• You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives 
• You're meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
• You understand the business impact of operational improvements
• You're ready for a start-up environment as part of a fast growing SAAS company 
• You are comfortable working with digital tools and have a willingness to adopt new AI-assisted workflows as they are introduced to the PS org

What skills do I need? 

• 5+ years of combined experience delivering projects for regulated life sciences customers, including experience in project or program management, manufacturing or production operations, management consulting, or customer success roles within pharmaceutical, biotechnology, or medical device organizations
• Strong working knowledge of regulated quality systems and compliance frameworks, including GxP, ISO standards, and 21 CFR Part 11
• Proven experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
• Demonstrated ability to develop and execute detailed project plans, including scope definition, milestones, ownership, and timelines, while coordinating internal teams, external partners, and customer stakeholders
• Excellent interpersonal, written, and verbal communication skills, with experience leading project meetings, facilitating decision-making, and delivering clear, executive-level updates to both technical and non-technical audiences
• You will be among the first practitioners to help Tulip define what AI-first delivery looks like - training and tooling will be provided, but intellectual curiosity is expected

Nice to have:

• Lean / Six Sigma experience, with exposure to continuous improvement initiatives in regulated manufacturing or operations environments
• Familiarity with Agile and/or Scrum methodologies, including experience applying them in hybrid or regulated delivery models
• Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar)
• PMP or other relevant project management certifications
• Working knowledge of change control processes, PMO governance, and validation requirements (e.g., impact assessment, documentation, and traceability) within regulated life sciences environments

Key Responsibilities:

• Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
• Collaborate with internal experts and customers to define project success and requirements
• Lead organization of information and communication to allow teams to focus on project work
• Provide expertise and thought leadership to guide customers through manufacturing digital transformations
• Understand technical project details enough to manage and escalate when needed
• Scope and quote projects for customers
• Contribute to internal process development and continuous improvement
• 25% expected travel 

Key Collaborators:

• Customers
• Internal customer-facing technical teams
• Sales/ commercial
• Tulip's partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. 

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000