Program Finance Manager Jobs in Cleveland, OH (NOW HIRING)

We are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are still going strong! We have 28 locations with 15 new vehicle franchises spread throughout Northeast Ohio, Homestead, Florida and Greater, Central, and Eastern Pennsylvania areas. We are looking for YOU to join our award-winning team as our most valuable asset. We pride ourselves on being customer focused and technology driven. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation.

Our excellent benefits include:

• Medical
• Dental
• Vison
• Company paid life insurance
• Voluntary life insurance
• Short term and long term disability
• Accident insurance
• Critical illness policies
• Generous paid time off
• 401K with a 5% company match
• Employee assistance program
• Benefit concierge services

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Full-Time/Part-Time Full-Time

Location Al Spitzer Ford

Spitzer Ford in Cuyahoga Falls is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Finance Manager is responsible for coordinating the sale of finance and insurance programs to customers. The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

While you take care of our customers, we will take care of you!

• Flexible work schedule - 5 day work week!
• Ford product training and ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off - 80 hours after 1 year of service
• Paid uniforms, name badges and business cards
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

• Sells financing and insurance to customers
• Responsible for the attainment and gross production of financial services' goals and objectives
• Reviews customer credit applications
• Makes extended service contracts and other owner protection programs available to customers
• Assesses profitability to dealership of financing arrangements
• Utilizes the menu selling process
• Maintains Customer Satisfaction scores at or above company standards
• Ensures compliance with all laws and regulatory obligations relative to financial services and products. Abides by all Red Flag standards and laws
• Complies with all Safeguard and Transaction compliance rules and regulations
• Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
• Oversees completion and submission of all financing documents
• Acts as liaison between the customer and the lending institution
• Ensures adherence to F&I reporting requirements of company
• Attends weekly manager meetings
• Works directly with employees and customers to develop relationships and to assist bridge disconnects in the sales process
• Builds rapport with customers to build a base of referrals to establish customer network present finance and product options to customers
• Met monthly objectives
• Work with service advisors to address customer inquiries with regard to warranty and service contracts
• Training and providing the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs
• Other related duties as assigned

• At least 2 years of dealership experience
• Ability to Develop and Maintain Customer Relationships
• Strong Computer Skills
• Must be able to present a proper menu presentation
• Provide desk support when needed and work with management team
• Deal with local and national bankers and manufacturer representatives
• Understand tag and title laws; DMV
• Ability to multi-task in a fast paced work environment
• Submit to and successfully complete MVR, background check, and pre-employment drug screen
• Valid driver's license with good driving record
• Must be authorized to work in the United States

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Shift Days

This position is currently accepting applications.