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Program Engagement Specialist Jobs in Georgia (NOW HIRING)

RaceTrac

Guest Engagement Specialist

Atlanta, GA · On-site

$35K - $40K/yr

The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient ... Provides information to external companies inquiring about RaceTrac's Fleet program. * Handles ...

Tuesday Health

Member Engagement Specialist (EST)

Atlanta, GA · Remote

$36K - $41K/yr

The Member Engagement Specialist will educate members on Tuesday Health's service offerings and support ongoing engagement with the member throughout the program. The ideal candidate will be highly ...

Gwinnett County

Engagement Specialist

Lawrenceville, GA · On-site

$56K - $64K/yr

Class Summary The Engagement Specialist will be responsible for supporting the planning, development, implementation, and promotion of departmental programs and events, including the coordination of ...

2020 Companies

Retail Engagement Specialist

Atlanta, GA · On-site

$23/hr

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

2020 Companies

Retail Engagement Specialist

Atlanta, GA · On-site

$23/hr

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

ConvaTec

Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and ...

180 Medical

Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and ...

CONVATEC GROUP PLC

Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and ...

DeKalb County

Employee Engagement Specialist

Decatur, GA · On-site

$48K - $77K/yr

The purpose of this classification is to plan, coordinate, develop, and execute special program initiatives, events, projects, and training programs/activities for County employees and the Human ...

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Program Engagement Specialist information

What is a program engagement specialist?

A Program Engagement Specialist is a professional responsible for fostering participation, communication, and collaboration within programs or initiatives, often in nonprofit, educational, or corporate settings. They design and implement strategies to engage stakeholders, participants, or community members, ensuring active involvement and program success. Their duties may include outreach, event coordination, relationship management, and feedback collection to continually improve engagement. Program Engagement Specialists play a key role in building strong connections and sustaining interest in organizational programs.

What are the key skills and qualifications needed to thrive as a program engagement specialist?

To thrive as a Program Engagement Specialist, you need strong project management abilities, experience in stakeholder engagement, and a background in communications or a related field. Familiarity with CRM systems, data analytics tools, and event management software is typically required. Exceptional interpersonal skills, creativity, and the ability to build and maintain relationships make someone stand out in this position. These skills and qualities are crucial for driving program participation, ensuring stakeholder satisfaction, and achieving organizational objectives.

How does a program engagement specialist typically collaborate with cross-functional teams to ensure successful program outcomes?

As a Program Engagement Specialist, you will frequently work alongside teams such as marketing, operations, and program management to coordinate outreach efforts and monitor participant engagement. This role often requires facilitating regular meetings, sharing updates, and collecting feedback to align everyone on program goals and progress. Strong communication and organizational skills are essential, as you’ll act as a liaison to bridge gaps between departments and ensure that all stakeholders are informed and engaged throughout the program lifecycle.

What are popular job titles related to Program Engagement Specialist jobs in Georgia?

For Program Engagement Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Program Engagement Specialist jobs in Georgia look for?

The top searched job categories for Program Engagement Specialist jobs in Georgia are:

What cities in Georgia are hiring for Program Engagement Specialist jobs?

Cities in Georgia with the most Program Engagement Specialist job openings:

Program Engagement Specialist jobs near you
Infographic showing various Program Engagement Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Guest Engagement Specialist

RaceTrac Petroleum, Inc.

Atlanta, GA • On-site

$35K - $40K/yr

Full-time

Re-posted 2 days ago

RaceTrac rating

4.6

Company rating: 4.6 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

38th of 47 rated convenience stores

Job description

RaceTrac Company Overview
Job Description:
The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient, and courteous manner. This individual provides exceptional guest service and works with other departments to provide resolutions. The Guest Engagement Specialist provides the 'WOW' guest experience, striving to turn all guests into TracFanatics.
What You'll Do:
  • Provides the 'WOW' guest experience to all guests by ensuring guest service issues are resolved in a prompt, efficient and courteous manner.
  • Receives incoming calls from guests and internal employees via guest service hotlines, emails, and U.S. mail.
  • Answers calls and retrieves messages daily; records each into the appropriate database.
  • Forwards all messages to the appropriate party for review and resolution, and ensures complaints are handled within a 24-hour time frame.
  • Notifies designated individuals of any unresolved issues.
  • Monitors open issues in the Guest Service database to ensure there has been follow up and/or a resolution.
  • Researches database for archived or current complaints for the Legal Department, as needed.
  • Provides information to external companies inquiring about RaceTrac's Fleet program.
  • Handles credit disputes and gasoline calls and obtains the guests' information regarding transactions; works with Payment Systems to ensure they have the necessary information for processing.
  • Assists guests with gift card balances/inquiries and collaborates with Payment Systems to find a resolution.

What We're Looking For:
  • High School Diploma or GED required
  • Knowledge of Microsoft Office suite preferred
  • Customer Service experience preferred
  • Bilingual (Fluent in Spanish) a plus

Schedule: Tuesday - Saturday, 9am - 6pm
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
#SSCWD
Responsibilities:
The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient, and courteous manner. This individual provides exceptional guest service and works with other departments to provide resolutions. The Guest Engagement Specialist provides the 'WOW' guest experience, striving to turn all guests into TracFanatics.Duties and Responsibilities: Provides the 'WOW' guest experience to all guests by ensuring guest service issues are resolved in a prompt, efficient and courteous manner.Receives incoming calls from guests and internal employees via guest service hotlines, emails, and U.S. mail. Answers calls and retrieves messages daily; records each into the appropriate database. Forwards all messages to the appropriate party for review and resolution, and ensures complaints are handled within a 24-hour time frame. Notifies designated individuals of any unresolved issues. Monitors open issues in the Guest Service database to ensure there has been follow up and/or a resolution. Researches database for archived or current complaints for the Legal Department as needed.Provides information to external companies inquiring about RaceTrac's Fleet program.Handles credit disputes and gasoline calls and obtains the guests' information regarding transactions; works with Payment Systems to ensure they have the necessary information for processing. Assists guests with gift card balances/inquiries and collaborates with Payment Systems to find a resolution.
Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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