... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
Service Delivery Manager - Enterprise, eero CS
Boise, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
Service Delivery Manager - Enterprise, eero CS
Boise, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
Customer Program Manager
Boise, ID · On-site
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects. Core ...
New
Quick apply
Customer Program Manager
Boise, ID · On-site
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects. Core ...
New
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects. Core ...
New
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects. Core ...
New
... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...
Staff Program Manager, Digital Workplace
Boise, ID · On-site
$110K - $110K/yr
Medical
Dental
Vision
PTO
Lead the planning, execution, governance, and delivery of strategic Digital Workplace transformation programs and initiatives. * Manage program scope, timelines, dependencies, risks, budgets, and ...
Staff Program Manager, Digital Workplace
Boise, ID · On-site
$110K - $110K/yr
Medical
Dental
Vision
PTO
Lead the planning, execution, governance, and delivery of strategic Digital Workplace transformation programs and initiatives. * Manage program scope, timelines, dependencies, risks, budgets, and ...
Staff Program Manager, Digital Workplace
Boise, ID · On-site
$110K - $110K/yr
Medical
Dental
Vision
PTO
Lead the planning, execution, governance, and delivery of strategic Digital Workplace transformation programs and initiatives. * Manage program scope, timelines, dependencies, risks, budgets, and ...
Staff Program Manager, Digital Workplace
Boise, ID · On-site
$110K - $110K/yr
Medical
Dental
Vision
PTO
Lead the planning, execution, governance, and delivery of strategic Digital Workplace transformation programs and initiatives. * Manage program scope, timelines, dependencies, risks, budgets, and ...
Program Manager
Nampa, ID · On-site
$89K - $133K/yr
Medical
Dental
Vision
Retirement
PTO
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Program Manager
Nampa, ID · On-site
$89K - $133K/yr
Medical
Dental
Vision
Retirement
PTO
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
IDOC - Clinical Supervisor - SBC
Kuna, ID · On-site
$38.55 - $42.13/hr
Medical
Dental
Vision
Retirement
PTO
Develop, maintain, support, and mentor relationships with treatment staff, other program delivery ... Direct clinical services may include conducting assessments, crisis interventions, case management ...
IDOC - Clinical Supervisor - SBC
Kuna, ID · On-site
$38.55 - $42.13/hr
Medical
Dental
Vision
Retirement
PTO
Develop, maintain, support, and mentor relationships with treatment staff, other program delivery ... Direct clinical services may include conducting assessments, crisis interventions, case management ...
IDOC - Correctional Case Manager - N-CRC
Nampa, ID · On-site
$24.87 - $27.43/hr
Medical
Dental
Vision
Retirement
PTO
The Correctional Case Manager will provide direct client services, case management, and program ... Program delivery. Facilitate programs in areas such as substance abuse, aggression replacement, sex ...
IDOC - Correctional Case Manager - N-CRC
Nampa, ID · On-site
$24.87 - $27.43/hr
Medical
Dental
Vision
Retirement
PTO
The Correctional Case Manager will provide direct client services, case management, and program ... Program delivery. Facilitate programs in areas such as substance abuse, aggression replacement, sex ...
Sr. Program Manager
$110K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ... Job Summary: The Program Manager is responsible for identifying and finalizes project ...
Sr. Program Manager
$110K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ... Job Summary: The Program Manager is responsible for identifying and finalizes project ...
Project/Program Manager
Meridian, ID · On-site
$42.50 - $55/hr
Medical
Dental
Vision
Life
Retirement
Be part of a dynamic organization that is committed to delivering high-quality products to customers. What's a typical day as Project/Program Manager? You'll be: * Managing cross-functional teams ...
Quick apply
Project/Program Manager
Meridian, ID · On-site
$42.50 - $55/hr
Medical
Dental
Vision
Life
Retirement
Be part of a dynamic organization that is committed to delivering high-quality products to customers. What's a typical day as Project/Program Manager? You'll be: * Managing cross-functional teams ...
Program Manager - MED
Boise, ID · On-site
$35.42 - $36.54/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are currently seeking one (1) Program Manager to join our Idaho Behavioral Health Plan (IBHP ... delivery system of care. This is a statewide position that will report to the nearest DHW office.
Program Manager - MED
Boise, ID · On-site
$35.42 - $36.54/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are currently seeking one (1) Program Manager to join our Idaho Behavioral Health Plan (IBHP ... delivery system of care. This is a statewide position that will report to the nearest DHW office.
Sr. Program Manager
Boise, ID · On-site
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
Boise, ID · On-site
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
Boise, ID · On-site
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
Boise, ID · On-site
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Sr. Program Manager
$110K - $110K/yr
Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...
Program Manager Sr
Nampa, ID · On-site
$102K - $153K/yr
Medical
Dental
Vision
Retirement
PTO
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Program Manager Sr
Nampa, ID · On-site
$102K - $153K/yr
Medical
Dental
Vision
Retirement
PTO
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Sr. Program Manager
Boise, ID · On-site
$100K - $100K/yr
Clearwater Analytics is seeking a Sr. Program Manager responsible for identifying and finalizing ... delivery model. • Strong computer skills, including proficiency in Microsoft Office. • ...
Sr. Program Manager
Boise, ID · On-site
$100K - $100K/yr
Clearwater Analytics is seeking a Sr. Program Manager responsible for identifying and finalizing ... delivery model. • Strong computer skills, including proficiency in Microsoft Office. • ...
Sr. Mgr, Program Management
Boise, ID · On-site
$140 - $190/hr
... Mgr, Program Management Date: Aug 7, 2026 Location: Boise, ID Worker Category: On-site Flex The ... Monitors programs/projects from initiation through delivery and interfacing with internal customers ...
Sr. Mgr, Program Management
Boise, ID · On-site
$140 - $190/hr
... Mgr, Program Management Date: Aug 7, 2026 Location: Boise, ID Worker Category: On-site Flex The ... Monitors programs/projects from initiation through delivery and interfacing with internal customers ...
Program Delivery Manager information
See Nampa, ID salary details
$34.3K - $43.9K
5% of jobs
$43.9K - $53.4K
6% of jobs
$53.4K - $63K
9% of jobs
$69K is the 25th percentile. Wages below this are outliers.
$63K - $72.6K
6% of jobs
$72.6K - $82.2K
5% of jobs
$82.2K - $91.8K
6% of jobs
$91.8K - $101.4K
5% of jobs
The median wage is $103.2K / yr.
$101.4K - $111K
31% of jobs
$111.3K is the 75th percentile. Wages above this are outliers.
$111K - $120.6K
7% of jobs
$120.6K - $130.2K
15% of jobs
$130.2K - $139.7K
3% of jobs
$34.3K
$95.7K
$139.7K
How much do program delivery manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a program delivery manager?
What is the difference between Program Delivery Manager vs Project Manager?
| Aspect | Program Delivery Manager | Project Manager |
|---|---|---|
| Credentials | PMI PMP, PgMP, or similar certifications often preferred | PMI PMP or CAPM certifications common |
| Work Environment | Oversees multiple related projects within a program | Manages individual projects with specific goals |
| Employer & Industry Usage | Used in industries like IT, construction, healthcare for large initiatives | Common across various industries for specific project execution |
The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.
How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?
What is a program delivery manager?
What job categories do people searching Program Delivery Manager jobs in Nampa, ID look for?
The top searched job categories for Program Delivery Manager jobs in Nampa, ID are:
Amazon rating
7.4
Based on 7,091 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start.
We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking an experienced Enterprise Support Leader to scale our enterprise customer support operations. This individual will own the performance, processes, and quality of our enterprise support function, ensuring our customers receive fast, consistent, and proactive support across all channels.
This role combines operational excellence, people leadership, customer advocacy, and cross-functional partnership to drive world-class enterprise customer experiences.
Key job responsibilities
Team Leadership & Management
- Provide both tactical and strategic management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality technical support
- Establish and adjust team goals and performance expectations as this channel continues to evolve
- Monitor team productivity, SLAs, CSAT, NPS, backlog health, and operational KPIs.
- Proactively lead recruitment efforts by attracting and hiring bar-raising talent who bring needed skills and expertise to your organization
- Establish, own, and share customized onboarding plans that help new team members learn programs, products, technologies, processes, and role expectations through rapid exposure and skill development
- Create a culture of accountability, ownership, and customer obsession.
Enterprise Support Operations
- Oversee day-to-day enterprise case management, escalations, and critical issue resolution.
- Ensure consistent adherence to enterprise workflows, SLAs, and communication standards.
- Partner with Workforce Management to ensure coverage, staffing, and capacity planning that align with business needs
- Manage escalations during major incidents, drive communication cadences, and ensure accurate documentation and post-mortems.
Customer Advocacy & Experience
- Build strong relationships with enterprise customers; serve as a senior point of contact for high-severity issues.
- Analyze customer sentiment, feedback, and support trends to identify risks and opportunities.
- Partner with Business Development to deliver seamless handoffs, proactive engagements, and a cohesive support experience.
- Champion enterprise customer needs with Product, Engineering, and Operations.
Process & Quality Improvement
- Establish process improvement and operational excellence mechanisms that drive scalable improvements
- Work with Support QA/Training teams to develop and evaluate enterprise support runbooks, and quality frameworks end-to-end to implement improvements that enhance efficiency and customer experience
- Establish an environment that encourages and rewards simplifying processes, reducing repeated work, and removing defects
- Own documentation quality and knowledge management for the enterprise support function.
A day in the life
As the leader of our Enterprise Support team, you will serve as a subject matter expert and strategic manager obsessing over customer experience. Your day will be spent leading a team of Technical Customer Service specialists to deliver exceptional support, partnering with cross-functional stakeholders to drive systemic improvements, and building mechanisms that scale operational excellence across enterprise customer segments.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US