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Program Delivery Manager Jobs in Nampa, ID (NOW HIRING)

Service Delivery Manager - Enterprise, eero CS

Boise, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality ... members learn programs, products, technologies, processes, and role expectations through rapid ...

Staff Program Manager, Digital Workplace

Boise, ID · On-site

$110K - $110K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Lead the planning, execution, governance, and delivery of strategic Digital Workplace transformation programs and initiatives. * Manage program scope, timelines, dependencies, risks, budgets, and ...

Program Manager

Nampa, ID · On-site

$89K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

IDOC - Clinical Supervisor - SBC

Kuna, ID · On-site

$38.55 - $42.13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop, maintain, support, and mentor relationships with treatment staff, other program delivery ... Direct clinical services may include conducting assessments, crisis interventions, case management ...

IDOC - Correctional Case Manager - N-CRC

Nampa, ID · On-site

$24.87 - $27.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Correctional Case Manager will provide direct client services, case management, and program ... Program delivery. Facilitate programs in areas such as substance abuse, aggression replacement, sex ...

Sr. Program Manager

Boise, ID

$110K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ... Job Summary: The Program Manager is responsible for identifying and finalizes project ...

Project/Program Manager

Meridian, ID · On-site

$42.50 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Be part of a dynamic organization that is committed to delivering high-quality products to customers. What's a typical day as Project/Program Manager? You'll be: * Managing cross-functional teams ...

Program Manager - MED

Boise, ID · On-site

$35.42 - $36.54/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking one (1) Program Manager to join our Idaho Behavioral Health Plan (IBHP ... delivery system of care. This is a statewide position that will report to the nearest DHW office.

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...

Sr. Program Manager

Boise, ID

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...

Sr. Program Manager

Boise, ID

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global ...

Program Manager Sr

Nampa, ID · On-site

$102K - $153K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

Sr. Program Manager

Boise, ID · On-site

$100K - $100K/yr

Clearwater Analytics is seeking a Sr. Program Manager responsible for identifying and finalizing ... delivery model. • Strong computer skills, including proficiency in Microsoft Office. • ...

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Showing results 1-20

Program Delivery Manager information

See Nampa, ID salary details

$34.3K

$95.7K

$139.7K

How much do program delivery manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for program delivery manager in Nampa, ID is $95,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $117,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.

What job categories do people searching Program Delivery Manager jobs in Nampa, ID look for?

The top searched job categories for Program Delivery Manager jobs in Nampa, ID are:

Service Delivery Manager - Enterprise, eero CS

Amazon

Boise, ID

Full-time

Re-posted 7 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,091 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start.

We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking an experienced Enterprise Support Leader to scale our enterprise customer support operations. This individual will own the performance, processes, and quality of our enterprise support function, ensuring our customers receive fast, consistent, and proactive support across all channels.

This role combines operational excellence, people leadership, customer advocacy, and cross-functional partnership to drive world-class enterprise customer experiences.
Key job responsibilities
Team Leadership & Management
- Provide both tactical and strategic management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality technical support
- Establish and adjust team goals and performance expectations as this channel continues to evolve
- Monitor team productivity, SLAs, CSAT, NPS, backlog health, and operational KPIs.
- Proactively lead recruitment efforts by attracting and hiring bar-raising talent who bring needed skills and expertise to your organization
- Establish, own, and share customized onboarding plans that help new team members learn programs, products, technologies, processes, and role expectations through rapid exposure and skill development
- Create a culture of accountability, ownership, and customer obsession.
Enterprise Support Operations
- Oversee day-to-day enterprise case management, escalations, and critical issue resolution.
- Ensure consistent adherence to enterprise workflows, SLAs, and communication standards.
- Partner with Workforce Management to ensure coverage, staffing, and capacity planning that align with business needs
- Manage escalations during major incidents, drive communication cadences, and ensure accurate documentation and post-mortems.
Customer Advocacy & Experience
- Build strong relationships with enterprise customers; serve as a senior point of contact for high-severity issues.
- Analyze customer sentiment, feedback, and support trends to identify risks and opportunities.
- Partner with Business Development to deliver seamless handoffs, proactive engagements, and a cohesive support experience.
- Champion enterprise customer needs with Product, Engineering, and Operations.
Process & Quality Improvement
- Establish process improvement and operational excellence mechanisms that drive scalable improvements
- Work with Support QA/Training teams to develop and evaluate enterprise support runbooks, and quality frameworks end-to-end to implement improvements that enhance efficiency and customer experience
- Establish an environment that encourages and rewards simplifying processes, reducing repeated work, and removing defects
- Own documentation quality and knowledge management for the enterprise support function.
A day in the life
As the leader of our Enterprise Support team, you will serve as a subject matter expert and strategic manager obsessing over customer experience. Your day will be spent leading a team of Technical Customer Service specialists to deliver exceptional support, partnering with cross-functional stakeholders to drive systemic improvements, and building mechanisms that scale operational excellence across enterprise customer segments.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US