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Professional Technical Trainer Jobs in Springfield, IL

Senior Sales Trainer

Springfield, IL · On-site

$78K - $136K/yr

This role is ideal for experienced professionals who can significantly contribute to our sales ... Technical Proficiency: Advanced use of training tools and applications. Strategic Alignment: Skills ...

This role is ideal for experienced professionals who can significantly contribute to our sales ... Technical Proficiency: Advanced use of training tools and applications. Strategic Alignment: Skills ...

Senior Sales Trainer

Springfield, IL · On-site

$78K - $136K/yr

This role is ideal for experienced professionals who can significantly contribute to our sales ... Technical Proficiency: Advanced use of training tools and applications. Strategic Alignment: Skills ...

... technical excellence, and creating opportunities where employees can thrive! In 2025, we aquired ... Paid training and development on and off-site RESPONSIBILITIES * Use measurements of surveying ...

Professional Land Surveyor

Springfield, IL · On-site +1

$86K - $151K/yr

... technical excellence, and creating opportunities where employees can thrive! In 2025, we aquired ... Paid training and development on and off-site RESPONSIBILITIES * Use measurements of surveying ...

Professional Land Surveyor

Springfield, IL · On-site +1

$86K - $151K/yr

... technical excellence, and creating opportunities where employees can thrive! In 2025, we aquired ... Paid training and development on and off-site RESPONSIBILITIES * Use measurements of surveying ...

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Professional Technical Trainer information

See Springfield, IL salary details

$13

$36

$56

How much do professional technical trainer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for professional technical trainer in Springfield, IL is $36.87, according to ZipRecruiter salary data. Most workers in this role earn between $30.96 and $41.20 per hour, depending on experience, location, and employer.

How does a Professional Technical Trainer typically collaborate with subject matter experts (SMEs) when developing training materials?

Professional Technical Trainers often work closely with subject matter experts to ensure the accuracy and relevance of training content. This collaboration involves interviewing SMEs, reviewing technical documentation, and sometimes co-developing course modules to address specific learning objectives. Trainers must balance technical depth with instructional clarity, making the ability to translate complex information into accessible learning experiences crucial. Regular feedback sessions and iterative content reviews with SMEs help maintain high training standards and ensure the material remains up to date.

What are Professional Technical Trainers?

Professional Technical Trainers are specialists who design, develop, and deliver technical training programs to help individuals or teams acquire new technology-related skills. They often work with complex software, hardware, or IT systems, tailoring their teaching methods to suit different audiences. These trainers may work in-house for organizations or as independent consultants, ensuring that employees remain up-to-date with technological advancements and best practices. Their role often includes creating training materials, conducting workshops, and assessing the effectiveness of training sessions.

What are the key skills and qualifications needed to thrive as a Professional Technical Trainer, and why are they important?

To thrive as a Professional Technical Trainer, you need subject-matter expertise in relevant technical domains, instructional design knowledge, and often a bachelor's degree or industry certifications. Familiarity with learning management systems (LMS), e-learning authoring tools, and virtual training platforms is typically required. Outstanding communication, presentation, and adaptability skills help trainers engage diverse learners and adjust to varying learning styles. These skills and qualifications ensure effective knowledge transfer, learner engagement, and measurable training outcomes.

What is the difference between Professional Technical Trainer vs Technical Instructor?

AspectProfessional Technical TrainerTechnical Instructor
CredentialsTypically requires certifications in training, technical expertise, and sometimes industry-specific credentialsOften requires technical certifications and teaching credentials
Work EnvironmentCorporate training settings, workshops, online platformsEducational institutions, vocational schools, corporate training rooms
Employer & Industry UsageUsed across corporate, government, and private sectors for employee developmentCommonly found in educational and training institutions, industry-specific training

The main difference is that a Professional Technical Trainer focuses on developing and delivering training programs across various industries, often in corporate settings, while a Technical Instructor typically teaches technical skills in educational or institutional environments. Both roles require technical knowledge and training skills but differ mainly in their work setting and target audience.

What cities near Springfield, IL are hiring for Professional Technical Trainer jobs? Cities near Springfield, IL with the most Professional Technical Trainer job openings:
Operations Technical Specialist (Commercial/Personal Insurance)

Operations Technical Specialist (Commercial/Personal Insurance)

Insurance Office of America

Springfield, IL

$60K - $85K/yr

Full-time

Medical, Retirement

Posted 28 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance


Job description

Description

Job Description:

Title: Operations Technical Specialist – Training & Development 

Work Mode: Fully Remote | Location/Supporting: Longwood, FL office | Experience: Licensing and experience with Applied Products are strong preferred. Consideration will be given to candidate with prior EPIC and Commercia/Personal lines insurance experience who are seeking to further develop their expertise within Epic.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Operations Technical Specialist supports and enhances insurance operations through agency management system expertise, operational assurance, and process improvement. This role partners closely with Epic training partners. operations, and leadership to ensure systems are optimized and aligned with business goals.

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence in IOA’s systems. 
  • Independent Judgment: Exercise discretion and independent judgment for beneficial outcomes. 
  • Strategic Implementation: Implement strategic and tactical plans to achieve team goals. 
  • Collaboration: Collaborate with branch and regional operations and sales personnel. 
  • Travel: Travel to meet with branch operations teams as needed. 
  • Technical Training: Provide technical support for the Applied Epic agency management systems. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
  • Quality Assurance: Oversee quality audit processes for Epic training effectiveness. 
  • Software Administration: Administer and train users on assigned software. 
  • Documentation: Maintain and publish manuals and newsletters. 
  • Software Evaluation: Support teams by evaluating and implementing software products. 
  • Process Improvement: Develop and improve compliance with core processes and best practices. 
  • Communication: Maintain frequent, transparent communication with supervisors about performance and activities. 
  • Service Excellence: Provide excellent proactive service and respond quickly to inquiries. 
  • Policy Compliance: Stay updated on company policies and procedures. 
  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 
  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience, with wide-ranging industry knowledge. 
  • All required active licensing. 
  • Exceptional customer service, communication, multitasking, and organizational skills. 
  • Strong analytical, problem-solving, and decision-making skills. 
  • Ability to perform large work volumes with high degrees of accuracy and attention to detail. 
  • Proficiency in MS Office (Outlook, Word, Excel). 
  • High School Diploma (or equivalent)
  • Consideration will be given to candidates with prior EPIC and Commercial or Personal lines insurance experience who are seeking to further develop their expertise within EPIC

 
What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $60,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.