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Professional Services Developer Jobs in Andover, MA

Auto Store

Professional Services Associate

Salem, NH · On-site

Professional Services Associate AutoStore™ holds a simple yet powerful vision: to store and move ... This role is ideal for aspiring engineers who want to work on technical problems while driving high ...

AutoStore

Professional Services Associate

Salem, NH · On-site

As a Professional Services Associate, you will serve as a trusted technical advisor to our ... This role is ideal for aspiring engineers who want to work on technical problems while driving high ...

AutoStore

Professional Services Associate

Salem, NH · On-site

As a Professional Services Associate, you will serve as a trusted technical advisor to our ... Leverage engineering expertise to diagnose complex technical issues, identify root causes, and ...

AutoStore

Professional Services Associate

Salem, NH · On-site

As a Professional Services Associate, you will serve as a trusted technical advisor to our ... This role is ideal for aspiring engineers who want to work on technical problems while driving high ...

Ataccama

Director of Professional Services

Boston, MA · On-site

Oversee all aspects of Professional Services operations, including project scoping and delivery ... Work closely with Customer Organization leadership and other GTM, Product, and Engineering leaders ...

Benchling

Leader, Professional Services

Boston, MA · On-site

ROLE OVERVIEW Benchling is building a world‑class Professional Services team to support ... Engineering to deliver seamless customer experiences * Understand customer needs and scientific ...

Benchling

Leader, Professional Services

Boston, MA · On-site

$145K - $195K/yr

ROLE OVERVIEW Benchling is building a world-class Professional Services team to support ... Engineering to deliver seamless customer experiences * Understand customer needs and scientific ...

Starburst

VP, Professional Services

Boston, MA · Remote

$150K - $192K/yr

Work cross-functionally with Product and Engineering to surface systemic issues, influence roadmap ... Define professional services offerings and how postsales investment maps to customer segments ...

Starburst

VP, Professional Services

Boston, MA · On-site

$150K - $192K/yr

Work cross-functionally with Product and Engineering to surface systemic issues, influence roadmap ... Define professional services offerings and how postsales investment maps to customer segments ...

Arete Technologies, Inc.

Sr Java Developer

Boston, MA · On-site

$62.25 - $79.25/hr

... services, bridging the gap between requirements and outputs of various dexterous and facile ... professionals with an assurance of satisfaction for both Consultants and Clients. We are pre ...

Procom Services

Desktop Services Engineer

Boston, MA · On-site

Company Description Procom is a leading provider of professional IT services and staffing to ... a Desktop Services Engineer for a contract opportunity in Boston, MA. Provide professional ...

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All JobsProfessional Services Developer JobsProfessional Services Developer Jobs in Andover, MA

Professional Services Developer information

See Andover, MA salary details

$19

$45

$102

How much do professional services developer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for professional services developer in Andover, MA is $45.87, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $55.53 per hour, depending on experience, location, and employer.

What is a professional services developer?

Professional Services Developers are specialized software engineers who work with clients to design, customize, and implement software solutions tailored to their specific business needs. They often act as technical consultants, collaborating closely with customers to understand requirements, integrate products, and ensure successful deployment. Their role may also include training end-users, troubleshooting issues, and providing ongoing technical support. This job requires a blend of technical expertise, problem-solving skills, and strong communication abilities.

How does a professional services developer typically collaborate with clients and internal teams during a project?

Professional Services Developers frequently serve as a bridge between clients and internal technical teams. They work closely with clients to gather requirements, customize solutions, and provide technical guidance throughout the project lifecycle. Internally, they coordinate with product managers, engineers, and support staff to ensure deliverables align with client expectations and company standards. This role requires strong communication skills, adaptability, and the ability to translate client needs into actionable tasks for development teams.

What are the key skills and qualifications needed to thrive as a professional services developer, and why are they important?

To thrive as a Professional Services Developer, you need strong programming skills, problem-solving ability, and typically a degree in computer science or a related field. Familiarity with software development frameworks, APIs, cloud platforms, and project management tools—as well as certifications like AWS Certified Developer or Scrum—are often required. Excellent client communication, adaptability, and teamwork make someone stand out in this consulting-focused role. These skills are crucial for delivering customized technical solutions that meet client needs and drive successful project outcomes.

What is the difference between Professional Services Developer vs Software Engineer?

AspectProfessional Services DeveloperSoftware Engineer
CredentialsBachelor's in CS or related field, certifications like PMP or cloud certificationsBachelor's or higher in CS or related field, coding certifications
Work EnvironmentClient-facing, consulting projects, implementation supportIn-house or remote coding, development teams
Employer & IndustryIT consulting firms, tech companies, service providersTech companies, startups, software firms

Professional Services Developers focus on client engagement, implementing solutions, and providing technical support, often working directly with clients. Software Engineers primarily develop, test, and maintain software products within a company. While both roles require technical skills, their work environments and client interaction levels differ significantly.

Is a professional services developer a good career path?

A professional services developer is a role focused on implementing and customizing software solutions for clients, often requiring technical skills such as programming, system integration, and client communication. It can be a good career path for those interested in technology, problem-solving, and working directly with clients, with opportunities for growth into senior technical or consulting roles.
Infographic showing various Professional Services Developer job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $95,411 per year, or $45.9 per hour.

Engineer, Professional Services

Boston, MA • On-site, Remote

IT Solutions Consulting LLC
IT Services • 201 - 500 employees
Learn more about IT Solutions Consulting LLCexternal

$89K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Assist the project team and provide expertise for project implementations and client engagements.

  • Manage and prioritize billable hours, including dispatch and project work, and travel onsite to client locations as needed.

  • Troubleshoot technical issues, escalate complex problems to senior engineers, and collaborate with multiple teams and vendors to resolve incidents.

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary: The Engineer, Professional Services is responsible for assisting the Project team and providing knowledge and expertise for a range of project implementations and extended client engagements. The ideal candidate has a high level of attention to detail, takes initiative, and can drive results for customer requirements. The Engineer, Professional Services will be responsible for maintaining the organization's standard for customer service and delivering projects with the highest attention to compliance and quality. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
Responsibilities:
  • Project Utilization of 70% billable hours per week, including all dispatch and project work directly involved for the client.
  • As requested, travel onsite to client offices to provide services supporting the project team. Days not spent travelling will be worked either onsite at the office or in the agreed upon remote location.
  • Provide superior service to customers and clients.
  • Work closely with the project team to complete the defined project objectives outlined in the project statement of work.
  • Collect and analyze project data to create status reports against the established project milestones and recommend future actions.
  • Review reports of production, malfunction, and maintenance to determine or address issues.
  • Assess the status of projects against the planned schedule, identify actual or potential problems, and facilitate solutions to ensure projects are completed on time.
  • Manage and prioritize personal utilization in project work to ensure that hours are being directed towards productive, billable work.
  • Other related duties as assigned, including dispatch work on client sites, and managing service tickets that are assigned to the project team queue, and responding in an agreed upon timeframe.
  • Analyzes and troubleshoots ticket logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis.
  • Acts as a first level technical escalation point to assist associate engineers with troubleshooting technical challenges and providing solutions, escalating further to senior engineers when necessary.
  • Interacts and works directly with multiple advanced engineer groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time if needed.

Requirements
Knowledge, Skills, and Abilities:
  • Strong oral and written communication skills
  • Effective time management and multi-tasking skills
  • Maintains the ability to stay organized and be detail-oriented
  • Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
  • Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
  • Confident and comfortable with client facing activity. Demonstrates the ability to follow up on client feedback to drive outcomes
  • Strong oral and written communication skills
  • Communicate effectively with internal team members, customers, clients, and stakeholders.
  • Expert level Microsoft Windows /Active Directory and related services
  • Server hardware configuration, including RAID, NIC teaming
  • Exchange 2010, 2013, 2016, 2019 - Management, troubleshooting, and migrations
  • Microsoft 365 (Exchange Online, SharePoint, Azure AD & Intune)
  • Hypervisor (VMware ESXi, Microsoft Hyper-V, Citrix XenServer)
  • Network Design (Firewall, Router, Switch configurations)
  • WAN configuration including BGP and MPLS
  • Terminal Services, Remote Desktop Services, or Citrix XenApp/Desktop
  • Microsoft SQL 2012 and later
  • Wireless Network technologies including cloud managed products
  • Enterprise Security Products (CrowdStrike, Microsoft Defender, Cylance)

Experience
Experience
  • 4+ years of experience as an Assistant Project Engineer or Project Engineer.
  • 3 years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
  • Bachelor's degree in a related discipline or equivalence of professional work
  • Active Directory experience including DNS, DHCP, NTFS, File/Printer Share, Group Policy
  • Experience in implementation and management of VoIP technology
  • Authentication technology experience, SSO/SAML, MFA, Zero Trust preferred

Certificates, Licenses, Registrations:
  • Prefer administrator or expert level certifications in networking and cloud technologies, including Microsoft 365 and Azure

Compensation Package
This position is eligible for a base salary of $80,000 - $110,000 USD.
Additionally, ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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