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Professional Service Engineer Jobs in Novi, MI (NOW HIRING)

The Service Engineer is responsible for providing installation, commissioning, start-up support ... This position has significant customer interaction, requiring dedication and professionalism.

Title Field Service Engineer, Northeast Manager SCCT Service Manager, Northeast Location Devens ... Professional appearance and conduct, with good communication skills. * Willingness to travel ...

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... Professional appearance and conduct, with good communication skills. * Willingness to travel ...

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... Professional appearance and conduct, with good communication skills. Willingness to travel ...

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... Professional appearance and conduct, with good communication skills. • Willingness to travel ...

Field Service Engineer

Novi, MI · On-site

$60 - $80/hr

Field Service Engineer Location: Atlanta Responsibilities * Provide service and support during ... Professional appearance and conduct with good communication skills. * Willingness to travel ...

Field Service Engineer (Metals), Northeast Location: Londonderry, New Hampshire Responsible Manager ... Professional appearance and conduct, with good communication skills. * Willingness to travel ...

We are looking for a motivated field service engineer to support our customers onsite. The goal is ... Support the customer professionally and effectively for planned and unplanned visits. Diagnose ...

We are looking for a motivated field service engineer to support our customers onsite. The goal is ... Support the customer professionally and effectively for planned and unplanned visits. * Diagnose ...

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Professional Service Engineer information

See Novi, MI salary details

$18

$38

$62

How much do professional service engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for professional service engineer in Novi, MI is $38.09, according to ZipRecruiter salary data. Most workers in this role earn between $30.34 and $43.03 per hour, depending on experience, location, and employer.

What is the difference between Professional Service Engineer vs Technical Support Engineer?

AspectProfessional Service EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications like Cisco, Microsoft, or vendor-specificTypically an associate or bachelor's degree, certifications vary but often include basic technical certifications
Work EnvironmentOn-site client visits, project-based work, installation, configuration, and deploymentRemote or on-site troubleshooting, customer support via phone or email
Employer & Industry UsageIT service providers, technology companies, consulting firmsIT support centers, software companies, hardware vendors

Professional Service Engineers focus on deploying, configuring, and implementing technology solutions directly at client sites, often requiring project management skills. Technical Support Engineers primarily troubleshoot and resolve technical issues remotely or on-site, providing ongoing support. Both roles require technical certifications but differ in scope and work environment.

What does a professional service engineer do?

A professional service engineer provides technical support, installation, maintenance, and troubleshooting for products or systems, often working directly with clients to ensure optimal operation. They may also conduct training, perform system upgrades, and collaborate with engineering teams, requiring strong technical skills and customer service abilities.
Infographic showing various Professional Service Engineer job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $78,891 per year, or $37.9 per hour.

Field Service Engineer

TRG

Southfield, MI • On-site

Full-time

Posted 8 days ago


Job description

The Service Engineer is responsible for providing installation, commissioning, start-up support, maintenance and repair of company products and machines at various customer locations. The Service Engineer is also responsible for monitoring service calls, maintaining the appropriate reports and documentation, suggesting spare parts and modifications for the equipment and conducting customer training, in addition to providing training and support to other service personnel. Service technicians work closely with mechanical engineers to troubleshoot and improve machine design. This position has significant customer interaction, requiring dedication and professionalism.
RESPONSIBILITIES
  • Perform any preventative maintenance as requested by the customer to ensure optimum operation and a minimum down time of machines and equipment
  • Provide technical support and customer training
  • Perform emergency service at the customers' locations as needed to ensure the full functionality of equipment.
  • Provide on-call technical phone support and response to equipment and customer issues
  • Provide required service documentation and daily/weekly service reports relating to all functions performed
  • Provide support and basic training to other Service Engineers in the department
  • Gather information at customer sites regarding process and quality concerns which can be used to come up with new technologies or solutions to create new business opportunities
  • Promote the company and its products, processes and values
  • Provide mechanical engineers feedback on design of machines, in particular redline drawings an changes made in the field for improved functionality.

REQUIREMENTS
  • High School Diploma
  • Associates or Bachelors Degree in a technical field - Electrical or Mechanical - preferred
  • 3+ years in equipment maintenance/service/repair experience required
  • 2+ years of experience with mechanical design of structures and mechanisms of varying degrees of complexity
  • Microsoft Office - Outlook, Word, Excel
  • Ability and willingness to learn project processes and understanding of automation and industrial washer components, their functionality and operation
  • Ability to diagnose and repair problems independently
  • Ability to read mechanical, electrical and pneumatic drawings
  • Ability to read and understand PLC software and implement updates is required (Siemens, Allen Bradley, Mitsubishi)
  • A strong technical aptitude and ability to trouble shoot issues and recommend solutions
  • Beyond general industrial machine knowledge position requires specialization in either mechanical or controls/robotics
  • Excellent work ethic and the ability to work independently and with little supervision
  • Highly developed organizational oral and written communication skills
  • Must have adequate finger dexterity for computer use
  • The position involves reading, writing, mathematics and measuring
  • Ability to lift at least 50 pounds and have the ability to climb, stand, stoop or kneel for extended periods of time
  • Ability to safely climb ladders up to 15 feet
  • Ability to safely operate and navigate a motorized lift, up to 35 feet
  • Ability to travel for extended periods of time via air travel and/or vehicle travel
  • Ability to work in tight spaces - some of the machines require getting into small/tight spaces
  • Frequent domestic and international travel as required by the customer - must be able to travel and maintain the ability to travel to customers as required.
  • Ability to work at customers' locations in North America, must be able to enter Canada and Mexico
  • Ability to travel on short notice even on weekends and holidays
  • Ability to be available and on-call 24 hours per day
  • Ability to interact professionally with customers and suppliers at all levels; ability to handle difficult situations and de-escalate situations as needed

WORK ENVIRONMENT
  • Majority of work takes place on a manufacturing shop floor, which could involve exposure to hazards
  • Work surfaces may be slippery, uneven or unstable
  • Shop temperatures may not always be controlled and could vary from hot to cold, depending on the season
  • The noise level in the work environment is usually moderate; in some instances this job may require work in areas where ear protection is necessary

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