ZipRecruiter

Log In

1

Professional Service Engineer Jobs in Atlanta, GA

NICE

Professional Services Engineer

Atlanta, GA · Hybrid

We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering ...

NICE

Professional Services Engineer

Atlanta, GA · On-site

We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering ...

Super Micro Computer

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Ensure escalation situations are managed and corrected quickly and professionally * Provide 2nd ...

Super Micro Computer

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

... and professionally • Provide 2nd line support to the reseller/distributors in all aspects of ... service engineers • Able to work under the Technical Account Manager's direction and take ...

Supermicro

Service Engineer

Atlanta, GA · On-site

... and professionally • Provide 2nd line support to the reseller/distributors in all aspects of ... service engineers • Able to work under the Technical Account Manager's direction and take ...

HireNow Staffing

Field Service Engineer

Smyrna, GA

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot ... Build professional relationships with customer maintenance teams, engineers, and production ...

EAE USA Inc

Junior Field Service Engineer

Tucker, GA · On-site

$70K - $85K/yr

Represent the Field Service Engineering team professionally during site visits. * Support customer communication regarding work performed and general equipment operation. * Escalate customer concerns ...

New

ONEPOWER Consulting

Service Engineer

Smyrna, GA

Service Engineer REPORT TO : Service Manager FLSA STATUS : Non-Exempt RESPONSIBILITIES ... Utilize professional knowledge and experience to maintain the Company's safety standards in ...

LECO Corporation

Field Service Engineer

Atlanta, GA · On-site

$75K - $82K/yr

** Field Service Engineer - Southeastern** For over 80 years, LECO has been a leader in the ... Adhere to customer's site and safety requirements while conducting yourself in a professional ...

LECO Corporation

Field Service Engineer

Atlanta, GA

$36.06 - $39.42/hr

** Field Service Engineer - Southeastern** For over 80 years, LECO has been a leader in the ... Adhere to customer's site and safety requirements while conducting yourself in a professional ...

Intellectt INC

Field Service Engineer

Atlanta, GA · On-site

Field Service Engineer Location : Atlanta, GA Duration : Long term Contract This role is for a ... independently Professional, reliable, and customer-focused Other Requirements: Valid driver ...

EAE USA Inc

Field Service Engineer

Tucker, GA · On-site

$85K - $100K/yr

Document service activity and maintain accurate records * Communicate feedback to engineering for ... Excellent communication skills and customer-facing professionalism * Ability to work independently ...

New

next page

Showing results 1-20

All JobsProfessional Service Engineer JobsProfessional Service Engineer Jobs in Atlanta, GA

Professional Service Engineer information

See Atlanta, GA salary details

$19

$38

$63

How much do professional service engineer jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for professional service engineer in Atlanta, GA is $38.88, according to ZipRecruiter salary data. Most workers in this role earn between $30.96 and $43.94 per hour, depending on experience, location, and employer.

What engineers make $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially in senior or executive roles at large technology companies. Achieving this level often requires advanced skills, certifications, leadership responsibilities, and working in high-demand environments with significant project scope or revenue impact.

What is the difference between Professional Service Engineer vs Technical Support Engineer?

AspectProfessional Service EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications like Cisco, Microsoft, or vendor-specificTypically an associate or bachelor's degree, certifications vary but often include basic technical certifications
Work EnvironmentOn-site client visits, project-based work, installation, configuration, and deploymentRemote or on-site troubleshooting, customer support via phone or email
Employer & Industry UsageIT service providers, technology companies, consulting firmsIT support centers, software companies, hardware vendors

Professional Service Engineers focus on deploying, configuring, and implementing technology solutions directly at client sites, often requiring project management skills. Technical Support Engineers primarily troubleshoot and resolve technical issues remotely or on-site, providing ongoing support. Both roles require technical certifications but differ in scope and work environment.

What engineers make $200,000 a year?

Senior engineers in fields such as software, petroleum, aerospace, and data engineering often earn $200,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. High-paying roles typically require specialized expertise, leadership responsibilities, or working in high-demand industries and environments.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, petroleum engineering, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Executive or managerial engineering roles may also reach this compensation level, often combined with bonuses and stock options.

What does a professional services engineer do?

A professional services engineer provides technical support, implementation, and consulting services to clients to ensure successful deployment and integration of products or systems. They often work closely with sales, engineering, and support teams, utilizing skills in troubleshooting, project management, and technical documentation to meet client needs and optimize product performance.
What cities near Atlanta, GA are hiring for Professional Service Engineer jobs? Cities near Atlanta, GA with the most Professional Service Engineer job openings:
Professional Service Engineer jobs near you

Professional Services Engineer

NICE

Atlanta, GA • Hybrid

Other

Posted 10 days ago

Job description

So, what's the role all about?

We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.

Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.

How will you make an impact?

  • Implement Proactive AI Agents under the guidance of senior engineers, from requirements understanding through configuration, testing, and deployment.
  • Support client engagements by delivering assigned technical tasks with a focus on quality, accuracy, and customer satisfaction.
  • Collaborate with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.
  • Analyze client requirements and assist in translating business processes into automated solutions.
  • Configure and customize the SaaS platform to meet customer needs.
  • Assist in documenting solution designs, integrations, and implementation steps.
  • Perform troubleshooting, debugging, and issue resolution for implemented solutions.
  • Support customer journey optimization using transactional data and basic analytics.
  • Write and debug JavaScript code to support integrations and custom logic.
  • Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
  • Provide implementation or postgolive support.
  • Perform other duties as assigned in support of Professional Services objectives.

Have you got what it takes?

  • 3+ years of experience in professional services, software implementation, technical support, or related roles.
  • Solid proficiency in SQL and JavaScript; familiarity with C#, Python, HTML, and CSS is a plus.
  • Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
  • Ability to troubleshoot technical issues and follow established implementation best practices.
  • Strong written and verbal communication skills, with the ability to work effectively with clients and internal teams.
  • Willingness to learn new tools, technologies, and platforms in a fastpaced environment.

You will have an advantage if you have:

  • Technical expertise in data structure extraction and summarization
  • Experience with JavaScript, C#, SQL, HTML, CSS, Python
  • Experience with integration tools
  • Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
  • Exposure to clientfacing or support roles in a global or distributed team environment.
  • Demonstrated ability to manage multiple tasks and priorities with guidance from senior team members.
  • Experience using automation tools and AI

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 

Requisition ID: 11457

Reporting into: Director, Professional Services, Agentic

Role Type: Individual Contributor

Apply