As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic ... Build professional, trusted relationships with plant managers and site personnel * Operate with ...
As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic ... Build professional, trusted relationships with plant managers and site personnel * Operate with ...
Manager of Professional Services & Implementations
Saint John, NB · Hybrid
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Manager of Professional Services & Implementations
Saint John, NB · Hybrid
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Manager of Professional Services & Implementations
Saint John, NB · On-site
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Quick apply
Manager of Professional Services & Implementations
Saint John, NB · On-site
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Manager of Professional Services & Implementations
Moncton, NB · Hybrid
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Manager of Professional Services & Implementations
Moncton, NB · Hybrid
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Manager of Professional Services & Implementations
Moncton, NB · On-site
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Quick apply
Manager of Professional Services & Implementations
Moncton, NB · On-site
Medical
Dental
PTO
Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales ... professional services delivery experience within B2B SaaS, with preference for FinTech or ...
Design Engineer, Municipal Engineering
Moncton, NB · On-site +1
CA$66K - CA$88K/yr
As Design Engineer , your work will directly support safer, more efficient, and sustainable ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Municipal Engineering
Moncton, NB · On-site +1
CA$66K - CA$88K/yr
As Design Engineer , your work will directly support safer, more efficient, and sustainable ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Municipal Engineering
Moncton, NB · On-site +1
CA$66K - CA$88K/yr
As Design Engineer , your work will directly support safer, more efficient, and sustainable ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Municipal Engineering
Moncton, NB · On-site +1
CA$66K - CA$88K/yr
As Design Engineer , your work will directly support safer, more efficient, and sustainable ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Transportation
Fredericton, NB · On-site
CA$89K - CA$118K/yr
As Design Engineer , you will support highway and infrastructure design projects that strengthen ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Transportation
Fredericton, NB · On-site
CA$89K - CA$118K/yr
As Design Engineer , you will support highway and infrastructure design projects that strengthen ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Transportation
Fredericton, NB · On-site
CA$89K - CA$118K/yr
As Design Engineer , you will support highway and infrastructure design projects that strengthen ... As one of the world's leading professional services firms, we partner with clients across ...
Design Engineer, Transportation
Fredericton, NB · On-site
CA$89K - CA$118K/yr
As Design Engineer , you will support highway and infrastructure design projects that strengthen ... As one of the world's leading professional services firms, we partner with clients across ...
Municipal Engineer (26010)
Saint John, NB · Hybrid
CA$70K - CA$99K/yr
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Municipal Engineer (26010)
Saint John, NB · Hybrid
CA$70K - CA$99K/yr
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Municipal Engineer (26010)
Saint John, NB · On-site
CA$70K - CA$99K/yr
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Quick apply
Municipal Engineer (26010)
Saint John, NB · On-site
CA$70K - CA$99K/yr
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Municipal Engineer (26010)
Saint John, NB · On-site
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Quick apply
Municipal Engineer (26010)
Saint John, NB · On-site
Medical
Dental
Vision
Retirement
PTO
Complete health & dental coverage including vision, paramedical services, and Teladoc * Retirement ... Currently registered, or eligible for registration, as a Professional Engineer (P.Eng.) with APEGNB
Team Lead, Municipal Engineering
Fredericton, NB · On-site
CA$122K - CA$162K/yr
Lead a team of municipal engineering professionals delivering water, wastewater, stormwater ... As one of the world's leading professional services firms, we partner with clients across ...
Team Lead, Municipal Engineering
Fredericton, NB · On-site
CA$122K - CA$162K/yr
Lead a team of municipal engineering professionals delivering water, wastewater, stormwater ... As one of the world's leading professional services firms, we partner with clients across ...
Team Lead, Municipal Engineering
Fredericton, NB · On-site
CA$122K - CA$162K/yr
Lead a team of municipal engineering professionals delivering water, wastewater, stormwater ... As one of the world's leading professional services firms, we partner with clients across ...
Team Lead, Municipal Engineering
Fredericton, NB · On-site
CA$122K - CA$162K/yr
Lead a team of municipal engineering professionals delivering water, wastewater, stormwater ... As one of the world's leading professional services firms, we partner with clients across ...
... service, CFM is the place to build your career! * Bachelor's degree in Mechanical or Structural Engineering. Professional Engineer (P.Eng.) designation with PEG (or eligibility) * A minimum of 7 ...
... service, CFM is the place to build your career! * Bachelor's degree in Mechanical or Structural Engineering. Professional Engineer (P.Eng.) designation with PEG (or eligibility) * A minimum of 7 ...
... service, CFM is the place to build your career! * Bachelor's degree in Mechanical or Structural Engineering. Professional Engineer (P.Eng.) designation with PEG (or eligibility) * A minimum of 7 ...
... service, CFM is the place to build your career! * Bachelor's degree in Mechanical or Structural Engineering. Professional Engineer (P.Eng.) designation with PEG (or eligibility) * A minimum of 7 ...
Mechanical Engineer
Saint George, NB · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Professional Engineer (P.Eng./PE) designation or eligibility is preferred. * 3-5+ years of relevant ... Support Services: Access to an Employee Assistance Program (EAP). * Financial Planning: Opportunity ...
Mechanical Engineer
Saint George, NB · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Professional Engineer (P.Eng./PE) designation or eligibility is preferred. * 3-5+ years of relevant ... Support Services: Access to an Employee Assistance Program (EAP). * Financial Planning: Opportunity ...
Mechanical Engineer
Saint George, NB · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Professional Engineer (P.Eng./PE) designation or eligibility is preferred. * 3-5+ years of relevant ... Support Services: Access to an Employee Assistance Program (EAP). * Financial Planning: Opportunity ...
Mechanical Engineer
Saint George, NB · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Professional Engineer (P.Eng./PE) designation or eligibility is preferred. * 3-5+ years of relevant ... Support Services: Access to an Employee Assistance Program (EAP). * Financial Planning: Opportunity ...
Associate, Legal Knowledge Engineering
New Jersey, NB · Hybrid
CA$115K - CA$133K/yr
Medical
Dental
Vision
Retirement
... professional service firms, and corporations. This is a high-visibility role ideal for someone who thrives in a fast-moving, collaborative environment and wants to make a measurable difference from ...
Associate, Legal Knowledge Engineering
New Jersey, NB · Hybrid
CA$115K - CA$133K/yr
Medical
Dental
Vision
Retirement
... professional service firms, and corporations. This is a high-visibility role ideal for someone who thrives in a fast-moving, collaborative environment and wants to make a measurable difference from ...
Project Engineer
Saint John, NB · On-site
Irving Forest Services consists of a group of professionals that support the efficient operation of all the Pulp & Paper Division's facilities. From engineering to sales and customer service, the ...
Project Engineer
Saint John, NB · On-site
Irving Forest Services consists of a group of professionals that support the efficient operation of all the Pulp & Paper Division's facilities. From engineering to sales and customer service, the ...
Professional Service Engineer information
What is the difference between Professional Service Engineer vs Technical Support Engineer?
| Aspect | Professional Service Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in engineering or related field, certifications like Cisco, Microsoft, or vendor-specific | Typically an associate or bachelor's degree, certifications vary but often include basic technical certifications |
| Work Environment | On-site client visits, project-based work, installation, configuration, and deployment | Remote or on-site troubleshooting, customer support via phone or email |
| Employer & Industry Usage | IT service providers, technology companies, consulting firms | IT support centers, software companies, hardware vendors |
Professional Service Engineers focus on deploying, configuring, and implementing technology solutions directly at client sites, often requiring project management skills. Technical Support Engineers primarily troubleshoot and resolve technical issues remotely or on-site, providing ongoing support. Both roles require technical certifications but differ in scope and work environment.
Job description
About the team:
The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.
About the role:
As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.
This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability.
In this role you will:
- Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
- Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
- Provide hands-on technical support to customer operators and maintenance teams
- Log service activity, asset updates, and spare part requirements in CMMS systems
- Coordinate field scheduling and support with customers, vendors, and internal stakeholders
- Monitor system performance remotely using Formic dashboards and fleet tools
- Document service work, root cause analysis, and follow-up actions with clarity and precision
- Identify recurring failure patterns and escalate systemic risks for broader improvement
- Build professional, trusted relationships with plant managers and site personnel
- Operate with strict adherence to safety standards, including LOTO and industrial compliance
- Participate in RCA sessions, audits, and continuous improvement initiatives
- Continuously expand technical depth across robotics, controls, networking, and industrial systems
What makes you a great fit:
- 3+ years of hands-on field service experience supporting robotic or industrial automation systems
- Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
- Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
- Experience using CMMS platforms to track and report maintenance activity
- Comfortable with local travel up to 80% and overnight travel up to 50%
- Clear written and verbal communicator capable of producing structured service documentation
- Demonstrated commitment to safety and disciplined field execution
Bonus points if you have:
- Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
- Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
- Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
- Prior customer-facing field experience
- Spanish language proficiency
About Formic Technologies
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