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Professional Service Engineer Jobs in Alabama (NOW HIRING)

Automated System Design

Field Service Engineer

Madison, AL · On-site

$45K - $65K/yr

Field Service Engineer - Access Control Support Analyst Role Summary The Field Service Engineer ... professional phone etiquette. * Soft Skills: Must be courteous, well-spoken, and able to remain ...

Dräger

BioMed Field Service Engineer II

Birmingham, AL · On-site

$31.97 - $38.37/hr

The Biomed Field Service Engineer II is a field based position covering the greater Birmingham area ... Drives customer satisfaction through consistent achievement of service metrics and professional ...

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$18

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How much do professional service engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for professional service engineer in Alabama is $36.64, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $41.39 per hour, depending on experience, location, and employer.

What is the difference between Professional Service Engineer vs Technical Support Engineer?

AspectProfessional Service EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications like Cisco, Microsoft, or vendor-specificTypically an associate or bachelor's degree, certifications vary but often include basic technical certifications
Work EnvironmentOn-site client visits, project-based work, installation, configuration, and deploymentRemote or on-site troubleshooting, customer support via phone or email
Employer & Industry UsageIT service providers, technology companies, consulting firmsIT support centers, software companies, hardware vendors

Professional Service Engineers focus on deploying, configuring, and implementing technology solutions directly at client sites, often requiring project management skills. Technical Support Engineers primarily troubleshoot and resolve technical issues remotely or on-site, providing ongoing support. Both roles require technical certifications but differ in scope and work environment.

What does a professional service engineer do?

A professional service engineer provides technical support, installation, maintenance, and troubleshooting for products or systems, often working directly with clients to ensure optimal operation. They may also conduct training, perform system upgrades, and collaborate with engineering teams, requiring strong technical skills and customer service abilities.

What cities in Alabama are hiring for Professional Service Engineer jobs?

Cities in Alabama with the most Professional Service Engineer job openings:

Professional Service Engineer jobs near you
Infographic showing various Professional Service Engineer job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $76,217 per year, or $36.6 per hour.

Customer Service Engineer

Huntsville, AL • On-site

Worldwide TechServices
IT Services • 1 - 5K employees
Learn more about Worldwide TechServicesexternal

Full-time

Re-posted 25 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.


Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required


Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended

What Worldwide TechServices employees say

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