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Professional Listener Jobs in Sandy, UT (NOW HIRING)

AUS Inc

Security Professional Flex Officer

Draper, UT · On-site

$19/hr

  • Medical

  • Retirement

Security Professional Flex Officer Allied Universal ® , North America's leading security and ... Active listening and problem-solving skills * Assess and evaluate situations effectively; identify ...

Allied Universal

Security Professional Flex Officer

Magna, UT · On-site

$24.47/hr

  • Medical

  • Retirement

The Security Professional Flex Officer will serve and safeguard clients in a range of industries ... Active listening and problem-solving skills * Assess and evaluate situations effectively; identify ...

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All JobsProfessional Listener JobsProfessional Listener Jobs in Sandy, UT

Professional Listener information

See Sandy, UT salary details

$7

$15

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How much do professional listener jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for professional listener in Sandy, UT is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.60 per hour, depending on experience, location, and employer.

What is a professional listener?

A Professional Listener is someone who provides a safe, nonjudgmental space for others to talk and be heard. They actively listen, offer emotional support, and help people process their thoughts without giving advice or therapy. This role is often sought by those who need to express themselves without fear of criticism. It can be used in personal, professional, or emotional contexts. Professional Listeners may work independently or through listening services.

What are the key skills and qualifications needed to thrive as a professional listener?

To excel as a Professional Listener, one needs exceptional active listening abilities, strong interpersonal communication skills, and often a background in counseling, psychology, or social work. Familiarity with case management databases, note-taking tools, and sometimes certification in mental health first aid or peer support training are commonly beneficial. High emotional intelligence, patience, and the ability to maintain confidentiality help individuals stand out in this position. These skills ensure trust-building, effective support, and ethical practice while managing sensitive conversations.

How much do professional listeners make?

Professional listeners typically earn between $10 and $20 per hour, depending on the employer, location, and experience. Some roles may offer fixed salaries or freelance opportunities with variable pay rates, especially in environments like customer service or mental health support where active listening is essential.

What are some of the common challenges faced by professional listeners, and how are they typically addressed?

A common challenge for Professional Listeners is managing emotional fatigue or compassion fatigue, as the role involves regularly hearing about clients' stressful or distressing experiences. To address this, many organizations offer regular supervision, peer support groups, and access to mental health resources to support the listener’s well-being. Another challenge is maintaining clear boundaries and professionalism, for which ongoing training and adherence to established protocols are crucial. Emphasizing self-care and setting realistic expectations helps Professional Listeners sustain their effectiveness and avoid burnout in this rewarding but emotionally demanding role.

What job categories do people searching Professional Listener jobs in Sandy, UT look for?

The top searched job categories for Professional Listener jobs in Sandy, UT are:

Professional Listener jobs near you
Infographic showing various Professional Listener job openings in Sandy, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,129 per year, or $15.9 per hour.

IT Technical Support / Helpdesk Support in South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$25/hr

Contractor

Re-posted 8 days ago

Job description

Title: IT Technical Support / Helpdesk Support
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $21.00 - $24.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Summary:
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Roles and Responsibilities:
Customer Support:
• Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
• Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
• Resolve issues or escalate appropriately while managing customer expectations.
• Maintain composure and professionalism in high-pressure and difficult situations.
• Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
• Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
• Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
• Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
• Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
• Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
• Perform incident assessment, triage, research, training/education, resolution, and recovery.
• Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
• Install, modify, clean, or repair hardware and software as required.
• Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture
• Collaborate with team members to ensure service excellence and share knowledge.
• Be a culture carrier by demonstrating a positive, team-oriented attitude.
• Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
• Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
• Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
• High school diploma or GED required.
• Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or an equivalent combination of education and experience.
• Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
• Excellent customer service and communication skills (written and verbal).
• Strong problem-solving and critical-thinking abilities.
• Self-motivated with the ability to work independently and prioritize tasks under pressure.
• Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
• Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
 
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
 
 
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