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Professional Listener Jobs in Ontario (NOW HIRING)

Sonova

Visual & Listening Technician

Mississauga, ON · Hybrid

CA$40K - CA$60K/yr

Visual & Listening Technician This position is responsible for performing visual and listening ... Effective English communication skills, with professional working proficiency in English considered ...

Sephora

Asset Protection Partner

Toronto, ON

CA$25 - CA$30/hr

Provide friendly, professional and knowledgeable service to clients as needed. * Conduct ... Possess strong written, verbal, interviewing, listening and interpersonal communication skills.

Henry Day Ford

CA$32K - CA$100K/yr

Greet all customers promptly and professionally * Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns ...

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Professional Listener information

See Ontario salary details

$9

$25

$48

How much do professional listener jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for professional listener in Ontario is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $35.58 per hour, depending on experience, location, and employer.

What is a professional listener?

A Professional Listener is someone who provides a safe, nonjudgmental space for others to talk and be heard. They actively listen, offer emotional support, and help people process their thoughts without giving advice or therapy. This role is often sought by those who need to express themselves without fear of criticism. It can be used in personal, professional, or emotional contexts. Professional Listeners may work independently or through listening services.

What are the key skills and qualifications needed to thrive as a professional listener?

To excel as a Professional Listener, one needs exceptional active listening abilities, strong interpersonal communication skills, and often a background in counseling, psychology, or social work. Familiarity with case management databases, note-taking tools, and sometimes certification in mental health first aid or peer support training are commonly beneficial. High emotional intelligence, patience, and the ability to maintain confidentiality help individuals stand out in this position. These skills ensure trust-building, effective support, and ethical practice while managing sensitive conversations.

How much do professional listeners make?

Professional listeners typically earn between $10 and $20 per hour, depending on the employer, location, and experience. Some roles may offer fixed salaries or freelance opportunities with variable pay rates, especially in environments like customer service or mental health support where active listening is essential.

What are some of the common challenges faced by professional listeners, and how are they typically addressed?

A common challenge for Professional Listeners is managing emotional fatigue or compassion fatigue, as the role involves regularly hearing about clients' stressful or distressing experiences. To address this, many organizations offer regular supervision, peer support groups, and access to mental health resources to support the listener’s well-being. Another challenge is maintaining clear boundaries and professionalism, for which ongoing training and adherence to established protocols are crucial. Emphasizing self-care and setting realistic expectations helps Professional Listeners sustain their effectiveness and avoid burnout in this rewarding but emotionally demanding role.

What are popular job titles related to Professional Listener jobs in Ontario? For Professional Listener jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Professional Listener jobs in Ontario look for? The top searched job categories for Professional Listener jobs in Ontario are:
Professional Listener jobs near you
Infographic showing various Professional Listener job openings in Ontario as of August 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,625 per year, or $25.3 per hour.

Visual & Listening Technician

Sonova

Mississauga, ON • Hybrid

CA$40K - CA$60K/yr

Full-time

Retirement

Posted 15 days ago

Sonova rating

6.8

Company rating: 6.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Visual & Listening Technician

This position is responsible for performing visual and listening inspections of hearing aids received from assembly teams according to manufacturing standards and guidelines.

Responsibilities:

   Inspection of work order accuracy
   Visual cosmetic check
   Listening check
   Perform Wireless Functional Test (WFT)
   Perform Custom Tip and earmolds assembly with hearing instruments
   Collecting information about non-conforming products
   Total QC function according to ISO Quality Policy Manual 
   Any other function required by management in accordance with Training Grid

 

 

More about you:

  • Elementary education or equivalent required, with secondary education or equivalent considered an asset; no additional formal education requirements.
  • 2 years experience in hearing aid manufacturing, previous experience in Quality Control a plus
  • Good organizational skills, attention to detail, and effective time management abilities to support accuracy and productivity.
  • Ability to work collaboratively in a team environment while demonstrating problem-solving skills and the capability to work independently with minimal supervision.
  • Ability to accurately follow work instructions, review customer order forms, and identify inconsistencies or discrepancies when necessary.
  • Effective English communication skills, with professional working proficiency in English considered an advantage.
  • Basic computer skills and good hand-eye coordination for connecting instruments with programming interfaces, with knowledge of SAP considered a plus.

Additional Requirements:Full compliance with safety and ESD standards, cleanness in the workplace and other policies as described in the Employee Handbook and ISO Manual is mandatory. This position requires communication with various departments within organization (order clarification, none-conformance rejects etc.)

     This position may require occasional Custom Tip and earmolds assembly with hearing instruments

Don't meet all the criteria?  If you're willing to go all in and learn we'd love to hear from you! 

 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

This role's pay range is between: $40,000/yr - $60,000/yr.  This role is also bonus eligible.

Sonova Canada is now a certified Great Place to Work May 2024- May 2025.

 

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

What Sonova employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Sonova

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Aurora, IL, US

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