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Professional Healthcare Representative Jobs (NOW HIRING)

UnitedHealth Group

Healthcare Representative

Erie, PA · On-site

$16 - $29/hr

As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare. This position is full-time (40 hours ...

MFM Health

Lead Patient Care Representative

Danvers, MA · On-site

$24 - $32/hr

Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and ...

MFM Health

Lead Patient Care Representative

Danvers, MA · On-site

$24 - $32/hr

Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and ...

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The Urgent Care LLC

Patient Care Representative

La Place, LA · On-site

$15.50 - $19.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

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How much do professional healthcare representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for professional healthcare representative in the United States is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.32 per hour, depending on experience, location, and employer.

What's the easiest healthcare job to get?

Entry-level healthcare jobs such as medical assistants, home health aides, and pharmacy technicians are generally easier to obtain due to lower educational requirements and high demand. These roles often require certification or short training programs and have less competitive entry processes compared to specialized healthcare positions.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) position is often considered a good entry-level healthcare job because it requires basic administrative and clinical skills, and typically offers on-the-job training. It provides experience in healthcare settings, which can be a stepping stone to more advanced roles in the medical field.

What are the key skills and qualifications needed to thrive as a Professional Healthcare Representative, and why are they important?

A Professional Healthcare Representative typically needs a solid background in life sciences or healthcare, strong sales acumen, and a bachelor's degree in a relevant field. Familiarity with CRM software, pharmaceutical databases, and industry compliance regulations like HIPAA is important. Excellent interpersonal skills, persuasive communication, and resilience help in building relationships with healthcare professionals and handling objections. These competencies are crucial for effectively promoting products, meeting sales targets, and ensuring ethical, trust-based client interactions.

What is the difference between Professional Healthcare Representative vs Pharmaceutical Sales Representative?

AspectProfessional Healthcare RepresentativePharmaceutical Sales Representative
CredentialsTypically requires a healthcare-related degree or background, sometimes certifications in medical salesOften requires a bachelor's degree, with some roles preferring a background in life sciences or marketing
Work EnvironmentHospitals, clinics, healthcare facilities, and medical officesDoctor's offices, hospitals, and healthcare settings, focusing on product promotion
Employer & Industry UsageUsed by healthcare companies, medical device firms, and pharmaceutical companiesPrimarily employed by pharmaceutical companies to promote medications

The main difference is that Professional Healthcare Representatives often focus on a broader range of healthcare products and may have more clinical interactions, while Pharmaceutical Sales Representatives primarily promote medications and work closely with physicians to increase drug sales.

Is remote CSR a stressful job?

A remote Healthcare Customer Service Representative (CSR) role can be stressful due to high call volumes, managing patient or provider inquiries, and meeting performance metrics. However, working remotely often offers flexible schedules and a controlled environment, which can help reduce some stressors associated with in-office roles.

What are some common challenges faced by Professional Healthcare Representatives, and how can they be addressed?

Professional Healthcare Representatives often face challenges such as building trust with busy healthcare providers, staying current with evolving medical products, and meeting sales targets in a competitive environment. To address these, it's important to develop strong communication and relationship-building skills, regularly attend product training sessions, and work closely with your team to share best practices. Being proactive and adaptable helps representatives provide value to healthcare professionals while achieving their objectives.

What is a professional healthcare representative?

A professional healthcare representative is a sales or medical professional who promotes pharmaceutical products, medical devices, or healthcare services to healthcare providers. They often have a background in science or healthcare, and their role involves educating providers, providing product information, and supporting clinical or sales objectives.
What cities are hiring for Professional Healthcare Representative jobs? Cities with the most Professional Healthcare Representative job openings:
What states have the most Professional Healthcare Representative jobs? States with the most job openings for Professional Healthcare Representative jobs include:
Professional Healthcare Representative jobs near you
Infographic showing various Professional Healthcare Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 64% Full Time, 14% Part Time, and 19% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $40,222 per year, or $19.3 per hour.
Healthcare Representative

Healthcare Representative

UnitedHealth Group

Erie, PA • On-site

$16 - $29/hr

Full-time

Retirement

Posted 19 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers

Job description

$1,000 Sign-On Bonus for External Candidates
This position is Onsite. Our office is located at 232 W 25th St Suite 0, Erie, PA 16544.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare.
This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.
We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:
  • Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
  • Complete applications for state and federal programs
  • Review medical records and take all necessary actions to expedite benefit approval
  • Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII), HIPAA, and Personnel Transaction Identifier (PTI)
  • Maintain ongoing communication with government agencies regarding the status of claims
  • Provide updates and assistance to hospital personnel and other Optum staff as needed
  • Maintain documentation of status of claims and client contract on Optum and / OR hospital computer systems
  • Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records
  • Willing to work in a fast-paced hospital or healthcare environment

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 6+ months of healthcare customer service experience
  • Experience with Microsoft Office products
  • Ability to work on site at St. Vincent Hospital 232 W 25th St Suite 0, Erie, PA 16544
  • Ability to work full time (40 hours / week) Monday - Frday, 8-hour shift schedule during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime and weekends.

Preferred Qualifications:
  • 1+ years of Customer Service experience within a hospital OR facility
  • Knowledge of medical terminology
  • Experience communicating with patients & staff with various educational & socio-economic backgrounds
  • Bilingual fluency in English and Spanish
  • Knowledge of federal and state programs that will benefit coverage for clients

Soft Skills:
  • Excellent organizational skills
  • Strong communication skills

Physical and Work Environment:
  • General office demands
  • Prolonged periods of standing and walking in hospital facilities

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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