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Professional Business Process Manager Jobs in Madison, MS

HireITPeople

Business Analyst

Jackson, MS · On-site

Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails ... Proficiency with Windows applications and Certified Professional Business Analyst.

GovEase

Business Analyst

Madison, MS · On-site

$50K - $70K/yr

Use tools like JIRA to manage user stories, track issues, and collaborate with teams. * Collaborate ... Develop and maintain thorough documentation, including business process flows, use cases, and ...

The Solutions Team Inc

VP of Sales

Flowood, MS · On-site

Have built and scaled a professional B2B sales team through comparable growth and have also ... Are deeply committed to building and adherence to playbooks, processes, standards and a high ...

The Solutions Team Inc

VP of Sales

Flowood, MS

Have built and scaled a professional B2B sales team through comparable growth and have also ... processes, standards and a high-performance culture. * Know how to install real sales systems - CRM ...

The Solutions Team Inc

VP of Sales

Flowood, MS · On-site

Have built and scaled a professional B2B sales team through comparable growth and have also ... processes, standards and a high-performance culture. * Know how to install real sales systems - CRM ...

Siemens Energy, Inc.

IT Business Partner

Richland, MS · On-site

Imagine leading strategic business analysis to capture new process requirements, designing IT solutions, and managing projects to oversee implementation. Your focus on continuous process optimization ...

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All JobsProfessional Business Process JobsProfessional Business Process Manager JobsProfessional Business Process Manager Jobs in Madison, MS

Professional Business Process Manager information

See Madison, MS salary details

$47.6K

$102.4K

$148.1K

How much do professional business process manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for professional business process manager in Madison, MS is $102,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $126,500.00 per year, depending on experience, location, and employer.

What does a professional business process manager do?

A professional business process manager analyzes, designs, and improves organizational workflows to increase efficiency and effectiveness. They utilize tools like process mapping and data analysis, often working with cross-functional teams to implement changes that optimize business operations.
Professional Business Process Manager jobs near you

Business Analyst (SNAP, TANF, E&T)

Jackson, MS • On-site

Accord Technologies Inc.
51 - 200 employees
Learn more about Accord Technologies Inc.external

Contractor

Re-posted 4 days ago

Job description

Title: Business Analyst (SNAP, TANF, E&T)
Location: Jackson, MS (Onsite)
Position type: contract
Job Description
  • Serve as the primary point of contact for end users experiencing application and help desk-related issues.
  • Provide functional support by diagnosing software issues, resolving user inquiries, and performing manual data corrections when required.
  • Manage, prioritize, track, and resolve support requests received through phone, email, ticketing systems, and chat platforms.
  • Document incidents, resolutions, and troubleshooting activities within the organization's ticket management system.
  • Collaborate with business stakeholders and technical teams to identify business and information technology requirements.
  • Analyze support requests to identify recurring issues, determine root causes, and recommend system enhancements.
  • Escalate complex or unresolved issues to appropriate technical teams or management while ensuring timely follow-up.
  • Support data conversion and system implementation activities by validating data accuracy and assisting with issue resolution.
  • Maintain detailed documentation of business processes, incidents, and operational procedures.
  • Communicate technical information and policy guidance clearly and effectively to both technical and non-technical users.
  • Assist with business process improvements by identifying opportunities to enhance operational efficiency and user experience.
  • Participate in testing, validation, and quality assurance activities to ensure successful system functionality.
  • Work collaboratively with cross-functional teams to support project objectives and deliver high-quality business solutions.
  • Ensure timely resolution of support requests while maintaining high standards of customer service and professionalism. 
Required Qualifications
  • Associate's degree or equivalent combination of education and experience.
  • Minimum of 7 years of experience supporting automated eligibility systems for SNAP, TANF, or Employment & Training (E&T) programs.
  • Experience serving as the primary point of contact for users requiring application or help desk support.
  • Strong experience diagnosing software issues and resolving user support requests.
  • Experience documenting, tracking, and managing incidents using a ticketing system.
  • Excellent analytical, troubleshooting, and critical-thinking skills.
  • Strong verbal and written communication skills.
  • Advanced proficiency with Microsoft Windows operating systems and Windows PC environments
Preferred Qualifications
  • Experience using JIRA or similar issue tracking systems.
  • Certified Professional Business Analyst (CBAP or equivalent) certification.
  • Experience with SQL Server.
  • Experience with ADABAS databases.
  • Experience performing data quality validation and testing.
  • Familiarity with Linux and Mainframe environments.