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Product Support Engineering Manager Jobs in Ohio

Talnt

Engineering Manager

Troy, OH · On-site

$140K - $165K/yr

We are seeking an experienced and hands-on Engineering Manager to lead Applications Engineering and Product Support Engineering within a growing organization focused on advanced industrial charging ...

Ohio Machinery Company

Product Support Manager

Troy, OH · On-site

The Product Support Manager provides leadership and supervision of location supervisors. They will oversee location service operations within annual budget projections and maintain superior customer ...

New

Ohio Cat

Product Support Manager

Troy, OH · On-site

The Product Support Manager provides leadership and supervision of location supervisors. They will oversee location service operations within annual budget projections and maintain superior customer ...

New

Ohio Cat

Product Support Manager

Cadiz, OH · On-site

The Product Support Manager provides leadership and supervision of location supervisors. They will oversee location service operations within annual budget projections and maintain superior customer ...

Hohman Plating

Engineering Manager

Dayton, OH · On-site

Ensure engineering resources are effectively deployed to support production, resolve technical ... Experience managing engineering workflows, production support, new work introduction, technical ...

Hohman Plating, LLC

Engineering Manager

Dayton, OH · On-site

Ensure engineering resources are effectively deployed to support production, resolve technical ... Experience managing engineering workflows, production support, new work introduction, technical ...

Hohman Plating, LLC

Engineering Manager

Dayton, OH · On-site

Ensure engineering resources are effectively deployed to support production, resolve technical ... Experience managing engineering workflows, production support, new work introduction, technical ...

NaviStone

Engineering Manager

Cincinnati, OH

You will manage your team's people side, including hiring, onboarding, 1:1s, feedback, and mentoring, and support each engineer's growth. * You will partner with product managers and stakeholders to ...

giftHEALTH Inc

Engineering Manager

Columbus, OH · On-site

$164K - $205K/yr

Manages, mentors, and supports 3-5 engineering teams within their pillar, including performance feedback and career development for engineers and team leads * Collaborates with product, design ...

Gifthealth Inc

Engineering Manager

Columbus, OH · Remote

$164K - $205K/yr

Manages, mentors, and supports 3-5 engineering teams within their pillar, including performance feedback and career development for engineers and team leads * Collaborates with product, design ...

Gifthealth

Engineering Manager

Columbus, OH · On-site

Manages, mentors, and supports 3-5 engineering teams within their pillar, including performance feedback and career development for engineers and team leads * Collaborates with product, design ...

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Product Support Engineering Manager information

What does a product support engineering manager do?

A product support engineering manager oversees technical support teams that assist customers with product issues, ensuring timely resolution and customer satisfaction. They coordinate troubleshooting efforts, develop support processes, and often use tools like ticketing systems, while managing team performance and training.

What cities in Ohio are hiring for Product Support Engineering Manager jobs?

Cities in Ohio with the most Product Support Engineering Manager job openings:

Infographic showing various Product Support Engineering Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Engineering Manager

Troy, OH • On-site

Talnt
See more jobs at Talntexternal

$140K - $165K/yr

Full-time

Posted 16 days ago

Key responsibilities

  • Lead, mentor, and develop Applications Engineering and Product Support Engineering teams.

  • Partner with Sales to understand customer requirements and develop technical solutions.

  • Oversee product support activities, including troubleshooting, issue resolution, and root cause analysis.

Job description

Engineering Manager

Troy, OH | Full-Time | On-Site

About the Role:

We are seeking an experienced and hands-on Engineering Manager to lead Applications Engineering and Product Support Engineering within a growing organization focused on advanced industrial charging and energy storage technologies. This role is ideal for a player-coach leader who enjoys balancing technical leadership with direct customer engagement, product development, and cross-functional collaboration.

The Engineering Manager will oversee engineering priorities, mentor a high-performing team, support customer solutions, and work closely with Manufacturing, Quality, Sales, and global engineering teams to deliver innovative power electronics and battery charging solutions. This is an excellent opportunity to shape engineering strategy while remaining actively involved in solving complex technical challenges.

Responsibilities:
  • Lead, mentor, and develop Applications Engineering and Product Support Engineering teams while fostering a collaborative, high-performance culture.
  • Manage engineering priorities, resource planning, and team development to support business objectives.
  • Partner with Sales to understand customer requirements and develop customized technical solutions.
  • Provide technical leadership during customer engagements, product evaluations, and solution design activities.
  • Oversee product support engineering activities, including troubleshooting, field issue resolution, root cause analysis, and corrective action implementation.
  • Collaborate with Manufacturing, Quality, Service, and global engineering teams to improve product performance and customer satisfaction.
  • Participate directly in customer support, product testing, system validation, and technical problem resolution.
  • Drive continuous improvement initiatives focused on engineering processes, product quality, and operational efficiency.
  • Support new product introductions and engineering change activities throughout the product lifecycle.
  • Develop and maintain engineering documentation, technical standards, and best practices.
  • Recruit, coach, and develop engineering talent while promoting technical excellence and professional growth.
  • Support strategic engineering initiatives that strengthen product innovation and long-term business growth.
  • Travel domestically and internationally as needed to support customers, engineering teams, and business initiatives.
Qualifications:
  • Bachelor's degree in Engineering or a related technical discipline.
  • Minimum of 8 years of engineering experience, including 3 or more years leading engineering teams.
  • Proven experience leading engineering organizations within industrial, electrical, or manufacturing environments.
  • Strong customer-facing experience with the ability to translate technical requirements into practical engineering solutions.
  • Experience leading root cause analysis, corrective actions, and structured problem-solving initiatives.
  • Strong leadership, communication, organizational, and project management skills.
  • Ability to manage multiple engineering priorities while supporting cross-functional business objectives.
  • Willingness to travel domestically and internationally as business needs require.
Desired Qualifications:
  • Experience with lithium-ion battery systems, industrial battery chargers, or energy storage technologies.
  • Knowledge of power electronics, electrical systems, and industrial charging applications.
  • Experience supporting material handling equipment or industrial vehicle electrification.
  • Familiarity with CAN communication and embedded electrical systems.
  • Experience working within global engineering organizations or multinational manufacturing environments.
  • Demonstrated success leading continuous improvement initiatives and engineering process optimization.
  • Experience supporting new product development, applications engineering, or technical product support.