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Product Support Engineering Manager Jobs in Iowa

Ortho2, LLC.

Engineering Manager

Ames, IA · On-site

As Engineering Manager, you'll lead a ~10-person team of Software Developers, Senior Engineers, and ... A track record of raising a team's productivity bar. Coaching people to new skill levels, and when ...

Ortho2, LLC.

Engineering Manager

Ames, IA · On-site

As Engineering Manager, you'll lead a ~10-person team of Software Developers, Senior Engineers, and ... A track record of raising a team's productivity bar. Coaching people to new skill levels, and when ...

ACI MECHANICAL INC.

Senior Mechanical Engineer

Ames, IA · On-site

$102K - $135K/yr

The ACI Team comprises of engineers, project managers, skilled welders, pipe fitters, sheet metal mechanics, service technicians, and support staff who are all dedicated to serving our clients. Job ...

3M HEALTHCARE

Manufacturing Engineering Manager

Nevada, IA · On-site

$185K - $210K/yr

Provide resource/labor and production capacity analysis * Provide feedback on requirements and ... Minimum of 5 years work experience in manufacturing engineering management role * In-depth product ...

Three Point Solutions

Engineer Product II

Waterloo, IA · On-site

$40 - $44/hr

Engineer Product II Duration: 12 Months -- Possible Extension/Conversion Location: Waterloo, IA ... support engineering decisions. * Identify, assess, and manage project risks and scope changes.

BAE Systems

Hardware Engineering Manager

Cedar Rapids, IA · On-site

$120K - $205K/yr

Does being a part of the team creating industry-leading military solutions and products excite you ... Experience in supporting pursuit activities, including bids and proposals. * Ability to guide ...

3M HEALTHCARE

Test Engineering Manager

Nevada, IA · On-site

Manager, Test Engineering - Location: Las Vegas, NV - Salary: $. Become part of a team that thrives ... tech support on troubleshooting and failure analysis for server, rack, storage, GPU products

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Product Support Engineering Manager information

What does a product support engineering manager do?

A product support engineering manager oversees technical support teams that assist customers with product issues, ensuring timely resolution and customer satisfaction. They coordinate troubleshooting efforts, develop support processes, and often use tools like ticketing systems, while managing team performance and training.

What cities in Iowa are hiring for Product Support Engineering Manager jobs?

Cities in Iowa with the most Product Support Engineering Manager job openings:

Infographic showing various Product Support Engineering Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Engineering Manager

Ames, IA • On-site

Ortho2, LLC.
Software Development • 51 - 200 employees
Learn more about Ortho2, LLC.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About Ortho2 

Ortho2 is the industry leader in orthodontic practice management software, serving thousands of practices that depend on our platform for their day-to-day success. We’re a small, close-knit company where engaged employees are the foundation of everything we do. Our atmosphere is laid back, roles are flexible, and ownership is readily available. 

About the role 

This is a relatively new position, which means you won’t inherit a playbook. You’ll help define the role as you grow into it. 

As Engineering Manager, you’ll lead a ~10-person team of Software Developers, Senior Engineers, and a UI/UX. We have additional positions to fill, so you’ll likely be shaping the team from your first weeks. You’ll own their growth, their performance, and the health of how they work. This is a hands-on role. You’ll be in design discussions regularly, and technical credibility with senior engineers is a core requirement, not a nice-to-have. 

The VP of Development will drive architecture and technical strategy. You own the team that executes it, and the partnership between those two seats is the backbone of this job. 

What you’ll do 

  • Lead, coach, and grow the development team: 1:1s, growth plans, performance management, and hiring 

  • Stay hands-on: participate in architecture discussions, review code, and occasionally deploy 

  • Own team capability: honestly assess skills against where our platform is heading, invest heavily in developing people, and make the hard calls when investment isn’t working, including hiring the engineers the platform needs 

  • Champion modern engineering practice: strong review culture, a real quality bar, and AI-assisted development as a first-class part of how the team works 

  • Keep delivery healthy with lightweight, adaptive process; fit the process to the team and the moment, not the other way around 

  • Occasionally represent engineering in technical conversations with vendors and enterprise customers 

Our environment 

Our cloud platform has been actively developed for over 20 years. A large share of functionality still lives in .NET Framework, WPF, and WCF, and we’re migrating side-by-side to modern .NET microservices, React and SvelteKit web apps, and Kubernetes on Azure. You’d lead a team that works across that entire spectrum. Legacy and greenfield in the same week, sometimes the same day. 

We’re small, so everyone wears multiple hats and roles flex with the need. Priorities shift with customer dynamics. If you thrive on structure someone else defined, rigid ceremonies, strict processes, tightly bounded roles - you will not enjoy this job. If ambiguity reads as freedom to you, you will. 

What we’re looking for 

  • 8+ years building software, with meaningful depth in .NET and React a plus. Recent enough hands-on work to earn the respect of senior engineers in a code review 

  • 3+ years managing software engineers, including real hiring and performance-management outcomes 

  • A track record of raising a team’s productivity bar. Coaching people to new skill levels, and when necessary, managing people out with honesty and dignity 

  • Comfort operating without a playbook: adapting process, priorities, and your own role as needs change 

  • Fluency with AI-assisted development and what it changes about how teams work 

Bonus points for 

  • Modernizing a long-lived product while it stayed in production 

  • Multi-tenant B2B SaaS experience 

  • Leading a team’s adoption of AI development tooling 

  • Experience partnering closely with UI/UX designers 

  • WPF or desktop application background 

We don’t require specific degrees, certifications, or agile credentials. We’d rather hear about what your teams shipped and who you grew. 

What we offer 

  • A flexible work arrangement.  Fully remote or in-person/hybrid based out of our Ames, IA office.
  • Competitive salary and opportunity for bonuses
  • Health benefits package (medical, dental, vision)
  • Life and disability coverage
  • EAP services
  • 401k with company match
  • PTO and volunteer time off
If this sounds like the kind of role you’d help build rather than fill, we want to talk. 

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