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Product Service Associate Jobs in Florida (NOW HIRING)

Store 5140 - Apopka

Customer Service Associate

Apopka, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face ... products. * Ensure our stores are well-stocked and that our shelves remain fresh, full, and ...

Store 5272 - Ocala

Customer Service Associate

Ocala, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face ... products. * Ensure our stores are well-stocked and that our shelves remain fresh, full, and ...

Store 5397 - Ocala

Customer Service Associate

Ocala, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... products. * Ensure our stores are well-stocked and that our shelves remain fresh, full, and ...

Store 5275 - Hudson

Customer Service Associate

Hudson, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... products. * Ensure our stores are well-stocked and that our shelves remain fresh, full, and ...

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All JobsProduct Service Associate JobsProduct Service Associate Jobs in Florida

Product Service Associate information

What is the difference between Product Service Associate vs Customer Support Specialist?

AspectProduct Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, online chat, or in-person support
Employer & Industry UsageRetail, electronics, consumer goodsTechnology, telecom, retail
Common Search & Comparison IntentUnderstanding roles in product-related customer serviceCustomer support roles in similar industries

The Product Service Associate primarily focuses on assisting customers with product-related inquiries, troubleshooting, and support within retail or consumer goods environments. The Customer Support Specialist often handles broader customer service issues, including billing, account management, and technical support. While both roles require strong communication skills and some technical knowledge, the Product Service Associate is more product-specific, whereas the Customer Support Specialist covers a wider range of customer concerns.

What is the role of a product service associate?

A product service associate is responsible for assisting customers with product-related inquiries, providing technical support, and ensuring customer satisfaction. They often handle product troubleshooting, process returns or exchanges, and may use customer service tools like CRM systems. Strong communication skills and product knowledge are essential for this role.

What are the most commonly searched types of Product Service jobs in Florida?

The most popular types of Product Service jobs in Florida are:

What cities in Florida are hiring for Product Service Associate jobs?

Cities in Florida with the most Product Service Associate job openings:

Product Service Associate jobs near you
Infographic showing various Product Service Associate job openings in Florida as of September 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Guest Sales Associate, Lake Nona

Orlando, FL • On-site

European Wax Center
Fitness and Sports Centers • 1 - 10 employees
Learn more about European Wax Centerexternal

$14 - $15/hr

Full-time

Life, Retirement

Re-posted 9 days ago

Key responsibilities

  • Create a memorable guest experience by assisting guests with product and service recommendations, including upselling and cross-selling retail products and waxing services.

  • Administer check-ins and check-outs, process payments, refunds, and reservations, and inform guests about pre-booking benefits and app utilization.

  • Perform opening and closing procedures, organize the reservation book, and maintain a clean, organized, and safe environment within the center.

Job description

The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a willingness to initiate genuine conversation & connection while educating guests on product + service recommendations. Some essential functions, behaviors, and expectations include:

  • Develop a thorough understanding of European Wax Center services and products
  • Upsell and cross-sell retail products & various waxing services
  • Educate guests on benefits and savings of Wax Passes
  • Arrive to work timely following the appropriate dress code, including wearing of the required name tag
  • Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location
  • Confirm each guest service(s) and offer recommended/related add on service(s)
  • Administer check-ins and check-outs, processing payments, refunds and reservation requests
  • Inform the guest of the pre-booking benefits and how to utilize the app to reschedule
  • Organize the reservation book based on guest requests and associate availability
  • Perform opening and closing procedures for the center
  • Maintain a safe, sparkling clean, organized and visually pleasant environment within lobby and restrooms

Requirements

  • High school diploma or GED
  • Exposure to luxury service preferred
  • 2+ years customer service experience or sales experience, preferably in a retail environment
  • Exceptional interpersonal skills
  • Excellent written and verbal communication with strong attention to detail
  • Good time management and organizational skills
  • Flexibility to perform external or internal events may be required
  • Ability to work flexible days and hours, including weekends/evenings
  • Exude a positive, friendly, and personable demeanor
  • Ability to receive and provide feedback
  • Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook

Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds.

Benefits

  • $14-$15 per hour (determined based on experience) + up to $1,600 in annual commissions
  • Complementary Waxing Services
  • 50% Off Our Exclusive Skincare Retail Products
  • 401(k) Plan (for eligible employees)
  • Sick Leave
  • Company-Paid Life and Disability Insurance (for eligible employees)
  • Flexible Spending Accounts (FSA) and Dependent Care Benefits
  • Pre-Tax Commuter & Transportation Benefits
  • Ongoing training, recognition programs, and real career pathing opportunities

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

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