ZipRecruiter

Log In

1

Product Service Associate Jobs in Connecticut (NOW HIRING)

Mackey's

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

Service Associate If you are a self-motivated individual with a passion for helping people this ... Product weights range from 5 - 60 lbs., with occasional variances due to product condition.

Mackey's

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

Service Associate Schedule: Full Time, 40+ hours available Age Requirements: Must be 18 years or ... Product weights range from 5 - 60 lbs., with occasional variances due to product condition.

Mackey's

Service Associate (Full Time)

Colchester, CT · On-site

$15.75 - $21/hr

Service Associate Opportunity Schedule: Full-Time (40+ hours/week) Location: Mackey's Colchester ... Creating inspiring product displays and merchandising * Supporting both in-store and online order ...

Mackey's

Service Associate (Full Time)

Woodstock, CT · On-site

$15.25 - $20.50/hr

Service Associate Opportunity Schedule: Full-Time (40+ hours/week) Location: Mackey's Colchester ... Creating inspiring product displays and merchandising * Supporting both in-store and online order ...

Patriot Bank, N.A.

Service Associate

Greenwich, CT · On-site

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... Cross-sell and up-sell bank products by answering inquiries, inform customers of new services and ...

PATRIOT BANK, N.A.

Service Associate

Greenwich, CT · On-site

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... Cross-sell and up-sell bank products by answering inquiries, inform customers of new services and ...

PATRIOT BANK, N.A.

Service Associate

Greenwich, CT · On-site

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... Cross-sell and up-sell bank products by answering inquiries, inform customers of new services and ...

next page

Showing results 1-20

All JobsProduct Service Associate JobsProduct Service Associate Jobs in Connecticut

Product Service Associate information

What is the difference between Product Service Associate vs Customer Support Specialist?

AspectProduct Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, online chat, or in-person support
Employer & Industry UsageRetail, electronics, consumer goodsTechnology, telecom, retail
Common Search & Comparison IntentUnderstanding roles in product-related customer serviceCustomer support roles in similar industries

The Product Service Associate primarily focuses on assisting customers with product-related inquiries, troubleshooting, and support within retail or consumer goods environments. The Customer Support Specialist often handles broader customer service issues, including billing, account management, and technical support. While both roles require strong communication skills and some technical knowledge, the Product Service Associate is more product-specific, whereas the Customer Support Specialist covers a wider range of customer concerns.

What is the role of a product service associate?

A product service associate is responsible for assisting customers with product-related inquiries, providing technical support, and ensuring customer satisfaction. They often handle product troubleshooting, process returns or exchanges, and may use customer service tools like CRM systems. Strong communication skills and product knowledge are essential for this role.

What cities in Connecticut are hiring for Product Service Associate jobs?

Cities in Connecticut with the most Product Service Associate job openings:

Product Service Associate jobs near you

Service Associate (Full Time)

Willimantic, CT • On-site

Mackey's
11 - 50 employees
Learn more about Mackey'sexternal

$15 - $20/hr

Other

Re-posted 10 days ago

Job description

Service Associate

If you are a self-motivated individual with a passion for helping people this could be the unique career opportunity you've been looking for. Be a part of a team that works hard to build a better business for our employees and our customers. Providing phenomenal customer service is the key element to Mackey's success. Mackey's customers depend on us to support the place that means the most to them, their home. As a service associate you will focus on providing the best customer experience possible, partnering with multiple teammates to display, merchandise, stock, receive, and maintain the best retail environment possible. It's the collaboration and teamwork of the entire staff that our customers have relied on since 1968. We're a small business with big dreams and we are looking for people who want to join us on this mission...because Mackey's Grows.

Mackey's is a fast paced retail environment that involves continuous interaction with customers, team members, and the ongoing evolution of the store. Responsibilities require active movements that include reaching, bending, and lifting. Product weights range from 5 – 60 lbs., with occasional variances due to product condition. Seasonality of the business and corresponding product offerings involves the exposure to varying temperatures and allergens. Environment requires spending a prolonged period of time on her or his feet, standing or walking, continuously between breaks.

What abilities I must have:

  • Problem solver who is able to resourcefully overcome challenges.
  • Leadership qualities such as leading by example and supporting the success of team members.
  • Exhibit organization and prioritization skills to complete deliverables within deadlines while managing intermittent requests and interruptions.
  • Recognize and seek opportunities to learn more about products and processes to enhance Mackey's customer experience.
  • Properly handle, maintain, and store merchandise to ensure product integrity and safety for customers and team members.
  • Proficient in Windows based software including Microsoft Office (Excel, Word, and PowerPoint)
  • Maintain teamwork and diversity awareness by having an inclusive approach to working with customers and team members.

What will make me a standout candidate:

  • Customer service, cashier, accounting office and/or service desk experience, particularly in a retail setting
  • Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
  • Experience leading a team or project.
  • Experience working in a bank or accounting firm
  • Experience handling large sums of cash or other tender

Must be 18 years or older. Willing to comply with pre-employment screening, which may include but not limited to, drug testing, reference verification and background check. Submit your resume in person (preferred) or via email. If you have any questions regarding the application, position, or hiring process, please feel free to email us directly.

Apply