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Product Implementation Manager Jobs in Ontario (NOW HIRING)

Toolbx, Inc.

Implementation Manager

Toronto, ON · Remote

Implementation Manager Company: TOOLBX Location: (Remote) Department: Implementation Salary Range ... Product, Engineering, and Customer Success to drive enhancements. * Ensure accurate project ...

Euna Solutions

Implementation Manager - Grants

Oakville, ON · On-site

CA$67K - CA$84K/yr

As an Implementation Manager, you will be our new customers' primary contact, overseeing the ... Product Configuration : Customize system settings, workflows, and integrations to align with client ...

Fulfillment IQ

MAWM Implementation Manager

Toronto, ON · Remote

CA$115K - CA$135K/yr

MAWM Implementation Manager Location: Toronto, ON, Canada (Remote) Job Type: Full-time, Permanent ... Collaborate with business stakeholders, product owners, and engineering teams to define:

Knak

Implementations Manager

Ottawa, ON

CA$80K - CA$100K/yr

... Support, Product and Leadership to ensure implementation success and foster effective internal ... Demonstrated project management experience running concurrent customer-facing projects with budgets ...

Forma.ai

Director, SPM Implementation

Toronto, ON · On-site

... Management (SPM) processes through data-driven insights and scalable platform solutions. As a ... Partner closely with Product and Engineering leadership to translate customer needs and ...

TMX Group

Product Manager, CDS

Toronto, ON · On-site

Work closely with operations to ensure smooth product implementation and support. * Develop and execute product launch plans, including marketing and communication strategies. * Monitor and manage ...

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All JobsProduct Implementation JobsProduct Implementation Manager JobsProduct Implementation Manager Jobs in Ontario

Product Implementation Manager information

See Ontario salary details

$28.5K

$83.6K

$138.5K

How much do product implementation manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for product implementation manager in Ontario is $83,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $100,500.00 per year, depending on experience, location, and employer.

What does a product implementation manager do?

A Product Implementation Manager is responsible for overseeing the deployment and integration of new products or services into a client's environment. They coordinate between internal teams, such as product development and customer support, and external stakeholders to ensure a smooth implementation process. Their duties typically include planning project timelines, managing resources, training clients, and troubleshooting issues that arise during rollout. The goal is to ensure the product delivers value to the client and meets all specified requirements.

What are the key skills and qualifications needed to thrive as a product implementation manager?

To thrive as a Product Implementation Manager, you need expertise in project management, product knowledge, and business analysis, often supported by a bachelor’s degree in business, IT, or a related field. Familiarity with tools such as project management software (e.g., Jira, Asana), CRM systems, and sometimes certifications like PMP or Scrum Master are typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These competencies ensure successful product rollouts, client satisfaction, and effective coordination between technical and business teams.

How does a product implementation manager typically collaborate with cross-functional teams during a new product rollout?

A Product Implementation Manager frequently works alongside sales, engineering, customer support, and project management teams to ensure a smooth rollout of new products. They facilitate communication between departments, clarify technical requirements, and coordinate timelines to address any roadblocks. This collaboration often involves regular meetings, status updates, and documentation to align everyone on project goals and deliverables. By acting as a liaison, they help resolve issues quickly and ensure that client needs are met throughout the implementation process.

What is the difference between Product Implementation Manager vs Product Project Coordinator?

AspectProduct Implementation ManagerProduct Project Coordinator
ResponsibilitiesOversees product deployment, manages cross-functional teams, ensures timely deliveryAssists in project scheduling, tracks progress, supports project team
Required SkillsProject management, communication, technical understanding of productsOrganizational skills, communication, basic project coordination
Work EnvironmentCollaborates with product, engineering, sales teamsSupports project teams, often reports to managers
CertificationsPM certifications (e.g., PMP) often preferredLess formal certifications required

The Product Implementation Manager focuses on leading product deployment and ensuring successful implementation, while the Product Project Coordinator provides support in project tasks and scheduling. Both roles require strong communication skills, but the Implementation Manager has more strategic responsibilities and often holds relevant project management certifications.

What cities in Ontario are hiring for Product Implementation Manager jobs?

Cities in Ontario with the most Product Implementation Manager job openings:

Product Implementation Manager jobs near you
Infographic showing various Product Implementation Manager job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $83,610 per year, or $40.2 per hour.

Implementation Manager

Toronto, ON • Remote

Toolbx, Inc.
See more jobs at Toolbx, Inc.external

Full-time

Re-posted 20 days ago

Job description

Job Title: Implementation Manager

Company: TOOLBX
Location: (Remote)
Department: Implementation
Salary Range: $80-$110k per year

Website: www.toolbx.com

About TOOLBX:

TOOLBX is a leading digital experience platform for lumber and building materials suppliers. We provide e-commerce, customer portal, and AR management solutions that streamline payments, simplify AR, grow online sales, and improve the customer experience for independent suppliers. As part of our customer success approach, we place significant focus on fostering enduring relationships with our customers; that's why we're looking for a talented Implementation Manager to join our team.

Position Summary:

We are seeking an Implementation Manager to lead the end-to-end deployment of the TOOLBX platform for new customers. Reporting to the Implementation Program Manager, this role will own the onboarding lifecycle-driving project planning, coordination, execution, and customer enablement. You will partner directly with customers to define onboarding requirements, oversee implementation timelines, and ensure a seamless transition onto the platform. As the primary leader of deployment projects, you will guide customers through adoption, mitigate risks, and ensure they are positioned for long-term success.

This is a fully remote position.

Responsibilities:

  • Lead and manage multiple customer onboarding projects from initiation through completion, ensuring all deliverables, timelines, and success criteria are met.
  • Develop project plans, define scope, coordinate cross-functional resources, and proactively manage risks, dependencies, and issues throughout the onboarding process.
  • Conduct strategic onboarding and training sessions, enabling customers to effectively adopt the TOOLBX platform and maximize value.
  • Serve as the primary project liaison for customers, providing clear communication, guidance, and escalation management throughout the implementation lifecycle.
  • Oversee the creation and continuous improvement of training materials, documentation, and onboarding resources to enhance the customer experience.
  • Monitor and report on project progress, key milestones, and customer readiness, delivering regular updates to internal stakeholders and leadership.
  • Gather, analyze, and synthesize customer feedback to identify process improvements and partner with Product, Engineering, and Customer Success to drive enhancements.
  • Ensure accurate project documentation and maintain detailed records within CRM and internal systems to support transparency and alignment.

Qualifications:

  • 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment.
  • Demonstrated ability to lead projects, manage timelines, and coordinate cross-functional teams to deliver successful customer outcomes.
  • Exceptional communication and presentation skills; able to translate complex technical concepts for diverse audiences.
  • Strong organizational and project management capabilities, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
  • Customer-centric mindset with strong analytical, troubleshooting, and problem-resolution skills.
  • Experience with CRM, project management, or onboarding platforms, such as Asana and HubSpot, is an asset.
  • Ability to thrive in remote or distributed work environments and adapt to shifting priorities.

Why Join TOOLBX?

At TOOLBX, you'll be part of a team dedicated to transforming the construction industry through technology. As a Project Manager, you will play a vital role in ensuring our customers are set up for success from day one. If you are detail-oriented, passionate about helping customers, and eager to make an impact, we would love to hear from you!

To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.


Note: This posting represents an existing vacancy within the Company.


Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.

Note: Artificial intelligence tools may be used to assist with the screening and evaluation of applications during the hiring process.

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