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Product Implementation Manager Jobs in Massachusetts

Arcadia

Implementation Manager

Boston, MA · On-site

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Arcadia

Implementation Manager

Boston, MA

$100K - $135K/yr

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Reporting directly to our CTO/Co-Founder, you will manage the post-sale implementation journey ... product enhancements. * Project Management & Support * Manage multiple implementations ...

Magna

Implementation Manager

Lowell, MA · On-site

Our products include advanced solutions for urban markets, industrial intralogistics, commercial ... The Implementation Manager is a customer-facing role responsible for leading post-sales ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Reporting directly to our CTO/Co-Founder, you will manage the post-sale implementation journey ... product enhancements. * Project Management & Support * Manage multiple implementations ...

Magna

Implementation Manager

Lowell, MA · On-site

Our products include advanced solutions for urban markets, industrial intralogistics, commercial ... The Implementation Manager is a customer-facing role responsible for leading post-sales ...

Cariina

Product Implementation Consultant

Boston, MA

$80K - $120K/yr

Reporting directly to our CTO/Co-Founder, you will manage the post-sale implementation journey ... product enhancements. * Project Management & Support * Manage multiple implementations ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Partner with cross-functional teams (Sales, Product, Engineering, Support) to deliver a seamless ...

Point32health

Implementation Manager

Canton, MA · On-site

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role ... Applies Point32Health business & product rules to compare each request to Point32Health standard ...

Point32Health

Implementation Manager

Canton, MA · On-site

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role ... Applies Point32Health business & product rules to compare each request to Point32Health standard ...

Manifold AI

Implementation Manager

Cambridge, MA · On-site

$120K - $145K/yr

Our products speed up workflows in areas from target identification and clinical development to ... About The Role We're looking for an Implementation Manager who is customer-obsessed, outcomes ...

Benchling

Implementation Manager

Boston, MA · On-site

$116K - $157K/yr

To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will ...

Manifold AI

Implementation Manager

Cambridge, MA

$120K - $145K/yr

Our products speed up workflows in areas from target identification and clinical development to ... About The Role We're looking for an Implementation Manager who is customer-obsessed, outcomes ...

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All JobsProduct Implementation JobsProduct Implementation Manager JobsProduct Implementation Manager Jobs in Massachusetts

Product Implementation Manager information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do product implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for product implementation manager in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product implementation manager?

To thrive as a Product Implementation Manager, you need expertise in project management, product knowledge, and business analysis, often supported by a bachelor’s degree in business, IT, or a related field. Familiarity with tools such as project management software (e.g., Jira, Asana), CRM systems, and sometimes certifications like PMP or Scrum Master are typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These competencies ensure successful product rollouts, client satisfaction, and effective coordination between technical and business teams.

How does a product implementation manager typically collaborate with cross-functional teams during a new product rollout?

A Product Implementation Manager frequently works alongside sales, engineering, customer support, and project management teams to ensure a smooth rollout of new products. They facilitate communication between departments, clarify technical requirements, and coordinate timelines to address any roadblocks. This collaboration often involves regular meetings, status updates, and documentation to align everyone on project goals and deliverables. By acting as a liaison, they help resolve issues quickly and ensure that client needs are met throughout the implementation process.

What does a product implementation manager do?

A Product Implementation Manager is responsible for overseeing the deployment and integration of new products or services into a client's environment. They coordinate between internal teams, such as product development and customer support, and external stakeholders to ensure a smooth implementation process. Their duties typically include planning project timelines, managing resources, training clients, and troubleshooting issues that arise during rollout. The goal is to ensure the product delivers value to the client and meets all specified requirements.

What is the difference between Product Implementation Manager vs Product Project Coordinator?

AspectProduct Implementation ManagerProduct Project Coordinator
ResponsibilitiesOversees product deployment, manages cross-functional teams, ensures timely deliveryAssists in project scheduling, tracks progress, supports project team
Required SkillsProject management, communication, technical understanding of productsOrganizational skills, communication, basic project coordination
Work EnvironmentCollaborates with product, engineering, sales teamsSupports project teams, often reports to managers
CertificationsPM certifications (e.g., PMP) often preferredLess formal certifications required

The Product Implementation Manager focuses on leading product deployment and ensuring successful implementation, while the Product Project Coordinator provides support in project tasks and scheduling. Both roles require strong communication skills, but the Implementation Manager has more strategic responsibilities and often holds relevant project management certifications.

Product Implementation Manager jobs near you
Infographic showing various Product Implementation Manager job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.

Implementation Manager

Arcadia

Boston, MA • On-site

Full-time

Re-posted 3 days ago

Job description

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
 
Why This Role Is Important To Arcadia
 
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
 
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
 
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
 
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
 
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
 
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
  • Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
  • Educating customer resources on Arcadia's technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
  • Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
  • Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia's products and service capabilities
  • Responsible for customer communications. Owning all standing and ad-hoc project meetings
  • Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
  • Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
  • Clearly communicating program/project status, issues, risks, plans, etc. to senior management
  • Performing other related duties as assigned or requested
What You'll Bring
  • Bachelor's degree in related field
  • At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
  • Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
  • Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
  • Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
  • Strong problem solving, interpersonal, and organizational skills
  • Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Be a member of the Arcadian and Barkadian Community
 
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.
$100,000 - $135,000 a year
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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