$100K - $138K/yr
Supporting continuous improvement initiatives, including automation and process optimization ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
$100K - $138K/yr
Supporting continuous improvement initiatives, including automation and process optimization ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
$100K - $138K/yr
Supporting continuous improvement initiatives, including automation and process optimization ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
$100K - $138K/yr
Supporting continuous improvement initiatives, including automation and process optimization ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Remote - US Interested applicants must reside in one of the following approved states: Arizona ... Leverage analytics to unlock process optimization, automation, and efficiency gains-making a ...
Remote - US Interested applicants must reside in one of the following approved states: Arizona ... Leverage analytics to unlock process optimization, automation, and efficiency gains-making a ...
Growth Hacker - Remote
Towson, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Towson, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Baltimore, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Baltimore, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Bowie, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Bowie, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Hagerstown, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Hagerstown, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Rockville, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Rockville, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Annapolis, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Annapolis, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Adelphi, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Adelphi, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Frederick, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Frederick, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Largo, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Growth Hacker - Remote
Largo, MD · Remote
Conversion Rate Optimization: * Identify areas of the user journey with conversion bottlenecks and ... and processes. * Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Remote Sales Executive - Telecoms & Networking
Columbia, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Columbia, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Frederick, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Frederick, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Ellicott City, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Ellicott City, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Baltimore, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Baltimore, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Laurel, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Laurel, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Gaithersburg, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Gaithersburg, MD · On-site +1
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Laurel, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Remote Sales Executive - Telecoms & Networking
Laurel, MD · Remote
$90 - $150/hr
... optimization, and advanced connectivity solutions. Demand is growing rapidly across the United ... InstallPros provides warm inbound leads, a clear sales process, and strong operational support.
Process Optimization Remote information
What are the key skills and qualifications needed to thrive as a Process Optimization Specialist (Remote), and why are they important?
To thrive as a Process Optimization Specialist (Remote), you need strong analytical skills, process improvement knowledge (such as Lean or Six Sigma), and a relevant degree in business, engineering, or a related field. Experience with process mapping tools, data analysis software, and certifications like Lean Six Sigma Green Belt are commonly required. Exceptional communication, problem-solving, and self-motivation are vital soft skills for collaborating virtually and driving change. These skills ensure effective process improvements, cost savings, and sustained operational excellence in a remote work environment.
What are some typical challenges faced by remote process optimization professionals, and how can they be effectively addressed?
Remote process optimization professionals often encounter challenges such as limited visibility into on-site operations, coordinating with cross-functional teams across time zones, and ensuring clear communication of process changes. These can be effectively addressed by leveraging digital collaboration tools, setting regular check-ins, and using data visualization software to monitor and share process metrics. Building strong relationships with on-site stakeholders and maintaining detailed documentation also help ensure alignment and smooth implementation of optimization initiatives.
What is the difference between Process Optimization Remote vs Process Improvement Specialist?
| Aspect | Process Optimization Remote | Process Improvement Specialist |
|---|---|---|
| Credentials | Typically requires certifications like Six Sigma, Lean, or PMP | Often requires similar certifications, with emphasis on process analysis and project management |
| Work Environment | Remote, often collaborating via digital tools | Can be remote or on-site, depending on employer |
| Industry Usage | Common in manufacturing, healthcare, IT, and business services | Used across industries for enhancing processes and workflows |
| Search & Comparison Intent | People compare roles focused on remote process efficiency improvements | People look for roles involving process analysis and improvement strategies |
Process Optimization Remote and Process Improvement Specialist roles share similar credentials and industry usage, but differ mainly in work environment. Process Optimization Remote emphasizes remote work, while Process Improvement Specialist may be on-site or hybrid. Both roles focus on enhancing efficiency, making them closely related in the process improvement field.
What is a Process Optimization Remote role?
A Process Optimization Remote role involves analyzing and improving business processes to enhance efficiency and productivity, all while working remotely. Professionals in this role use data analysis, workflow mapping, and continuous improvement methodologies like Lean or Six Sigma to identify bottlenecks and recommend solutions. Remote process optimization specialists collaborate with teams virtually, often using digital tools to track performance metrics and implement process changes. This job is common in industries such as manufacturing, finance, healthcare, and technology, where operational excellence is crucial. Strong communication, analytical, and project management skills are essential for success in a remote setting.
What are the most commonly searched types of Process Optimization jobs in Maryland? The most popular types of Process Optimization jobs in Maryland are:
What cities in Maryland are hiring for Process Optimization Remote jobs? Cities in Maryland with the most Process Optimization Remote job openings:
$100K - $138K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Humana rating
8.0
Based on 253 frontline employees who took The Breakroom Quiz
146th of 260 rated insurance
Job description
Become a part of our caring community
The Senior Problem, Incident and Event Management Engineer facilitates the coordination and restoration of services impacting key technology platforms and applications. This role serves as a central point of contact for high-priority incidents, driving timely resolution while minimizing business impact. The position requires advanced analytical skills to evaluate complex issues, along with the ability to coordinate cross-functional teams and manage notifications across technical, business, and leadership stakeholders.
Use your skills to make an impact
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
The Senior Problem, Incident and Event Management Engineer facilitates the coordination and restoration of services impacting key technology platforms and applications. This role serves as a central point of contact for high-priority incidents, driving timely resolution while minimizing business impact. The position requires advanced analytical skills to evaluate complex issues, along with the ability to coordinate cross-functional teams and manage notifications across technical, business, and leadership stakeholders.
The Senior Problem, Incident and Event Management Engineer is responsible for managing the full lifecycle of incidents from detection through resolution. This role requires strong leadership, decision-making, and communication skills to effectively manage high-pressure situations with minimal oversight.
Key responsibilities include:
- Coordinating incident resolution in partnership with the Restoration Lead to drive technical teams toward rapid service recovery
- Making incident prioritization decisions based on the Enterprise Priority Matrix
- Communicating timely, clear, and actionable updates to enterprise stakeholders, including business and technical leadership
- Preparing and distributing post-incident summaries, and executive-level notifications
- Escalating issues appropriately and ensuring accountability across support teams and vendors
- Partnering with Problem Management to ensure incidents with recurring patterns are addressed structurally
- Identifying trends and recommending improvements to tools, processes, and operational practices
- Supporting continuous improvement initiatives, including automation and process optimization
- Participating in on-call or escalation rotations for off-hours incident support
Use your skills to make an impact
Required Qualifications
- 2+ years of Incident Management experience
- Ability to lead cross-functional teams under pressure
- Previous experience in the healthcare industry
- Experience sending notifications to business, technical and executive stakeholders
- Experience with ITSM tools such as ServiceNow
- Strong analytical and problem-solving capabilities
Preferred Qualifications
- ITIL v5 certification
Additional Info:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961