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Process Operations Technician Jobs in Illinois (NOW HIRING)

The Operations Technician will support critical infrastructure operations. This position will be ... Process Site Access Request NetSuite cases. * Process Shipping and Receiving NetSuite cases. Handle ...

The Operations Technician will support critical infrastructure operations. This position will be ... Process Site Access Request NetSuite cases. * Process Shipping and Receiving NetSuite cases. Handle ...

Operate advanced instrumentation and process control systems. * Diagnose equipment malfunctions ... Notify Lead Operation Technician and Regional Manager of shutdown or major changes in power output ...

Operate advanced instrumentation and process control systems. * Diagnose equipment malfunctions ... Notify Lead Operation Technician and Regional Manager of shutdown or major changes in power output ...

Operate advanced instrumentation and process control systems. * Diagnose equipment malfunctions ... Notify Lead Operation Technician and Regional Manager of shutdown or major changes in power output ...

We have an exciting opportunity for an Operations Technician at our El Paso, IL site. Please note ... Perform process troubleshooting, interpretation of lab analysis results, and process adjustments.

We have an exciting opportunity for an Operations Technician at our El Paso, IL site. Please note ... Perform process troubleshooting, interpretation of lab analysis results, and process adjustments.

As a Laboratory Operations Technician II, you will be a key member of our Internal Component Refurbishment Team, supporting efficient lab operations and refurbishment processes. This role combines ...

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Process Operations Technician information

See Illinois salary details

$13

$23

$34

How much do process operations technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for process operations technician in Illinois is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.26 per hour, depending on experience, location, and employer.

What is a process operations technician?

Process Operations Technicians are skilled professionals responsible for monitoring, controlling, and maintaining the equipment and processes used in industries such as manufacturing, chemical processing, oil and gas, and power generation. They ensure that production runs smoothly, safely, and efficiently by following strict operational procedures and responding to alarms or issues as they arise. Their tasks often include operating machinery, taking readings, performing routine maintenance, and troubleshooting problems to minimize downtime and maintain product quality. Process Operations Technicians play a vital role in meeting production targets while adhering to safety and environmental regulations.

What are the key skills and qualifications needed to thrive as a process operations technician, and why are they important?

To thrive as a Process Operations Technician, you need a strong understanding of process control, equipment operation, and safety protocols, often supported by a technical diploma or associate degree in process technology or a related field. Familiarity with Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), and knowledge of industry-standard safety certifications like OSHA are typically required. Attention to detail, problem-solving skills, and effective teamwork are essential soft skills for success in this role. These competencies ensure safe, efficient, and reliable operation of industrial processes, minimizing downtime and maintaining product quality.

What are some common challenges faced by process operations technicians, and how can they be effectively managed?

Process Operations Technicians often encounter challenges such as troubleshooting equipment malfunctions, maintaining stringent safety protocols, and adapting to rapidly changing production demands. Effective management of these challenges involves thorough understanding of plant processes, proactive equipment inspections, and open communication with engineering and maintenance teams. Staying updated on safety procedures and participating in ongoing training also help technicians respond efficiently to unexpected issues and contribute positively to team operations.

What is the difference between Process Operations Technician vs Process Engineer?

AspectProcess Operations TechnicianProcess Engineer
CredentialsAssociate degree or technical certificationBachelor's degree in engineering or related field
Work EnvironmentHands-on, plant floor, shift workDesign, analysis, and process optimization
Industry UsageManufacturing, chemical, oil & gas plantsProcess design, improvement, and project management

The Process Operations Technician primarily focuses on operating and maintaining equipment on the plant floor, ensuring smooth daily operations. In contrast, the Process Engineer is involved in designing processes, optimizing efficiency, and implementing improvements. Both roles are essential in manufacturing and chemical industries, but they differ in responsibilities, required education, and work scope.

Is process operations technician a good career?

A process operations technician is a skilled role that involves monitoring and controlling manufacturing or processing equipment, often requiring technical training or certifications. It offers stable employment opportunities in industries such as manufacturing, energy, and chemicals, with potential for career advancement and competitive wages. The job typically involves working in a plant environment, with shifts that may include nights or weekends.

Where do process operations technicians make the most money?

Process operations technicians tend to earn higher salaries in regions with a strong industrial or manufacturing presence, such as areas with large chemical, oil, or power plants. Factors like experience, certifications, and working in facilities with complex systems can also increase earning potential.
Infographic showing various Process Operations Technician job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $49,729 per year, or $23.9 per hour.

Operations Technician

Element Critical

Wood Dale, IL โ€ข On-site

Full-time

Posted 6 days ago


Job description

Department: Customer Operationsย 
FLSA Status: Non-Exempt
Job Location: Wood Dale, Illinois
Shift: Nights
Reports to: Operations Site Manager

OVERVIEWย 

Element Critical is seeking to add an Operations Technician I who aligns with our companyย values of accountability, integrity, grit, and problem-solving.

The Operations Technician will support critical infrastructure operations. This position will be responsible for site security, shipping and receiving, customer support via ticketing systems, and hands-on technical assistance in network and infrastructure installations. You will play a key role in maintaining operational uptime, responding to alerts, and providing excellent customer service

RESPONSIBILITIES

Responsibilities will include, but not be limited to, the following:

  • Perform Site Security functions, including visitor site access check in, badge processing and reconciliation, and access control system enrollment.
  • Process Site Access Request NetSuite cases.
  • Process Shipping and Receiving NetSuite cases. Handle package deliveries, document chain of custody and alert Site or Delivery Manager of deliveries.ย 
  • Monitor NetSuite case queues, dispatch and acknowledge customer requests.
  • Monitor and acknowledge BMS and NMS alerts, create NetSuite cases for critical alarms.
  • Create customer communication maintenance and event notifications. Track maintenance notification life cycle with timely response to In Progress and Completion customer notifications.
  • Assist with service order installation and network circuit troubleshooting.
  • Assist installation of cage, cabinets, ladder rack, and fiber tray.
  • Assist with copper and fiber cross connect installation, testing and labeling.
  • Perform remote hands services for clients including hardware installation, power strips, rails, cable management and client equipment reboot.
  • Handle the expedient resolution of all escalations and emergency response requests.
  • Report status through ticketing system, shift reports and email.
  • Maintain accurate records and document all problems including site computerized facility record databases and service order systems

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following:

  • High School diploma or equivalent and 2 - 4 years Security Operations, Data Center Operations and Customer Service experience.
  • Knowledge of Security System hardware and software, Data Center Monitoring applications, Help Desk Tools, Critical Operations infrastructure.
  • Proficient in MS Excel, Word, and Outlook.
  • Good verbal and written communication.
  • Possess the ability and desire to learn and take on additional responsibilities

PHYSICAL REQUIREMENTS

The physical demands listed below must be met for the employee to perform essential job functions of the position.

  • ย Must be able to remain in a stationary position for a prolonged period such as sitting or standing.
  • Must be able to move within the office space, data center, and outdoor areas of the facility when required.
  • Must be able to perform movements such as kneeling, bending, crouching, and use of hands to touch/feel machinery, tools, and equipment.
  • Must be able to operate office machinery and equipment.
  • May be required to occasionally lift or move objects that weigh up to 65 lbs