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Process Leader Jobs in California (NOW HIRING)

Odesus

ITSM Process Leader

Los Angeles, CA · Hybrid

$75 - $80/hr

Demonstrated experience in leading process improvement and organization change initiative * ITIL accreditation or equivalent * Business Process Design & Modelling * Strong organizational, stakeholder ...

PPG

Process Engineering Leader

Mojave, CA

$124K - $161K/yr

PPG has a job opening for a Process Engineering Leader in the Aerospace Science and Technology team. You will be based in Burbank and Mojave, CA, with global responsibilities for process engineering ...

PPG Industries, Inc.

Process Engineering Leader

Mojave, CA · On-site

$124K - $161K/yr

PPG has a job opening for a Process Engineering Leader in the Aerospace Science and Technology team. You will be based in Burbank and Mojave, CA, with global responsibilities for process engineering ...

Danone

Process Engineer

City Of Industry, CA · On-site

Serve as backup to the Line Leader and lead Daily Direction Setting (DDS) process when Line Leader is unavailable * Identify, prioritize, and eliminate process losses (lead discussion on losses and ...

Procter & Gamble

Process Manager

Ontario, CA · On-site +1

Gather, analyze, and track KPI data (engage experiment leaders where necessary to provide data ... Design the External Signals Library process, tooling and governance framework to capture and track ...

Procter & Gamble

Process ManagerRemote

Ontario, CA · Hybrid

... leadership visibility across innovation ideas and experiments. Today, we have established some of the core processes and initial list of experiments in the innovation portfolio. However, as we run ...

3P Partners

Process Engineer

Oxnard, CA · On-site

$110K - $120K/yr

Partner directly with plant leadership to improve throughput, yield, and operational performance. * Lead data driven process improvements and translate findings into actionable, ROI-backed capital ...

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How much do process leader jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for process leader in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.
Process Leader jobs near you
Infographic showing various Process Leader job openings in California as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.
ITSM Process Leader

ITSM Process Leader

Odesus

Los Angeles, CA • Hybrid

$75 - $80/hr

Full-time

Posted yesterday

Job description

Job Location – Los Angeles, CA or New York, NY (Hybrid - 3 Days Onsite)

Type - Contract (9 Months)

Pay Rate – $75.00 - $80.00 Per Hour (W2 Only)

Tasked with ensuring that IT services are defined and delivered effectively, efficiently and in alignment with business needs. Leverage ITIL framework expertise / experience along with knowledge of Service Now to implement best practices and improve ITSM processes across the global organization.

Responsibilities:

  • Define / develop / enhance / document / implement / govern and champion ITIL processes inclusive of Incident Management, Change Management, Problem Management, Service Request Management – articulating roles and respective responsibilities.
  • Collaborate with Technology teams to establish, enhance and maintain service catalogs defining offered services and respective performance metrics
  • Establish / Monitor / Track performance indicators / SLAs and take respective actions for non-conformance
  • Establish and implement governance and oversight of ITSM processes to ensure currency and adherence
  • Drive more efficient / effective operational processes, procedures, controls, and technologies with measurable reduction of risk and continual IT service improvement
  • Establish and operate a Configuration Management Database (CMDB) that is tightly integrated into the ITSM processes
  • Conduct audits and maturity assessments to identify areas for improvement and adherence to defined standards
  • Design for an improved user experience, from the initial contact for support via a portal or other mean, considering self-service capabilities, automation, user communication and engagement until resolution
  • Partner with relevant stakeholders / process owners to build out Knowledge Management capabilities, performance measures, dashboards.
  • Generate and present data analytics, visualizations and actionable insights, collaborating with global teams and leaders to understand and drive areas of improvement
  • Accountable for ensuring that processes are fit for purpose, efficient and effective and align with business requirements and strategy

Qualifications:

  • Expert knowledge of ITIL framework and have managed transformation and ongoing operations of Service Management processes
  • Experience designing and managing ITSM processes within Service Now including but not limited to, Request Management, Knowledge Management, Service Level Management, Incident Management, with a user centric approach including automations and Self Service
  • Strong ITSM knowledge and ability to demonstrate and clearly articulate understanding of Process Management & Governance
  • Significant experience with systems analysis and design, business requirement definitions, data and process modeling, system workflow definition and implementation
  • Demonstrated experience in leading process improvement and organization change initiative
  • ITIL accreditation or equivalent
  • Business Process Design & Modelling
  • Strong organizational, stakeholder management, influencing and negotiation skills
  • User engagement and requirements gathering
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About Odesus

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2001

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