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Process Associate Jobs in Villa Rica, GA (NOW HIRING)

We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

New

We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

New

Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues ...

Process Owner

Villa Rica, GA · On-site

$65K - $70K/yr

Process Owner Position Location: Villa Rica, GA Reports To: Ops Manager Seeking local candidates ... associates, and our community, by adhering to high standards of quality and safety and always ...

... field associates. Preferred Qualifications Key Responsibilities: * Analyze the fundamental ... Manage day to day processes related to their areas of responsibility. Create and maintain project ...

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Design and develop process enhancements that increase efficiency and accuracy. * Lead small-scale ...

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Process Associate information

See Villa Rica, GA salary details

$16

$25

$29

How much do process associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for process associate in Villa Rica, GA is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $28.32 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are popular job titles related to Process Associate jobs in Villa Rica, GA?

For Process Associate jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Villa Rica, GA look for?

The top searched job categories for Process Associate jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Process Associate jobs?

Cities near Villa Rica, GA with the most Process Associate job openings:

Infographic showing various Process Associate job openings in Villa Rica, GA as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,980 per year, or $25.5 per hour.

Associate, Process Optimization

Oscar Health

Atlanta, GA • Remote

$87K - $114K/yr

Full-time

PTO

Posted 2 days ago

New


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

260th of 311 rated insurance


Job description

Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate, Process Optimization is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. The position leads the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time.

You will report into Senior Manager, Process Improvement.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is:  $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. 
  • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
  • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives 
  • Mentors team members and promotes colleagues' growth and professional development
  • Compliance with all applicable laws and regulations 
  • Other duties as assigned 

Requirements:

  • A bachelor's degree or 3+ years commensurate experience
  • 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
  • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
  • 2+ years of experience with end to end project management 
  • 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Bonus points:

  • Bachelor's degree in Engineering, Business Administration, or other related field
  • Lean Six Sigma Green Belt certification or higher
  • Working knowledge of Enrollment and Billing

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