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Process Associate Jobs in Mills, PA (NOW HIRING)

Dollar General

SALES ASSOCIATE in TIOGA, PA S06359

Tioga, PA · On-site

$13.50 - $15.75/hr

The duties of the Sales Associate include assisting customers in locating and purchasing ... Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and ...

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Process Associate information

See Mills, PA salary details

$17

$26

$30

How much do process associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for process associate in Mills, PA is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $28.99 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What cities near Mills, PA are hiring for Process Associate jobs?

Cities near Mills, PA with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Mills, PA as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,209 per year, or $26.1 per hour.

Sales Associate (Overnights) - Bolivar, NY

Crosby's Reid Stores Inc.

Bolivar, NY • On-site

$17.50 - $21/hr

Full-time

Retirement, PTO

Re-posted 5 days ago

Crosby's rating

4.6

Company rating: 4.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Description:

As a Sales Associate, you’ll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals. 

We’re looking for associates who are friendly, reliable, and committed to exceeding customer expectations—every day, every time.


**The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.**

What You’ll Do 

Customer Service & Sales

· Provide prompt, friendly, and courteous service to every customer 

· Prepare fresh food and made-to-order items following company recipes and standards      

· Promote My Crosby’s Rewards and assist customers with enrollment and offers      

· Suggest additional items at checkout to enhance customer experience 

· Communicate effectively with team members and leadership 

· Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability 


Daily Operations

· Follow all company policies, procedures, and food safety standards 

· Stay up to date on company operations and expectations 

· Work scheduled shifts and follow dress code guidelines 

· Report any issues related to sales, pricing, or store operations 

· Handle customer concerns professionally and escalate when needed 


Cash Handling & Financial Responsibilities

· Accurately process transactions and refunds 

· Balance and report register activity at the end of each shift 

· Report any cash discrepancies over $5.00 

· Follow proper cash handling and register procedures 


Safety & Security

· Help monitor inventory and prevent loss 

· Follow all cash control and store security procedures 

· Notify management of deliveries and any suspicious activity 

· Protect company assets at all times 


Merchandising & Store Appearance

· Keep shelves, coolers, and displays fully stocked and organized 

· Ensure all items are properly priced 

· Prepare and maintain coffee, fountain drinks, and other high-demand items 


Store Maintenance & Cleanliness

· Maintain a clean and safe store environment inside and out 

· Clean floors, restrooms, food areas, and equipment 

· Keep parking lots, sidewalks, and fueling areas tidy 

· Identify and address safety hazards & report maintenance issues promptly 


*Benefits*

· Career growth opportunities

· Company Discounts 

· Significant Fuel Discounts!

· Paid Time Off

· 401K

· Referral Bonus ($250 + a free pizza!)

· Company-paid Employee Assistance Program


Minimum Qualifications

· High School Diploma or equivalent preferred

· 18 years or older required

· Previous experience, preferred

· Valid Driver’s License, preferred

· Proficient in basic math to handle cash transactions, shift reports and vendor check-ins

· Ability to clearly assess and validate customer identification

· Ability to understand operating instructions for lottery, point of sale systems, and other equipment

· Tolerance of exposure to gasoline fumes and cleaning products


The list of requirements, duties, and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job outline and require other tasks to be performed when the circumstances of the job change (e.g., emergencies, changes in personnel, workload, or technical development). This position description is not intended to imply a contract of employment. Employment with Reid Group is “at-will”. Employment at-will may be terminated at any time by the employee or by Reid Group. All requirements and duties are considered essential functions. Reid Group also reserves the right to adjust workers’ schedules and physical locations based on operational needs. 

Requirements:


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