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Problem Resolution Manager Jobs in Iowa (NOW HIRING)

Qdoba

Restaurant District Manager

Davenport, IA · On-site

$75K - $85K/yr

... problem resolution, cleanliness and order accuracy. * Provides constructive and actionable feedback; follows-up with managers to ensure timely and professional resolution of guest complaints and ...

Wallman Unlimited Company

Training Manager

Waterloo, IA · On-site

$80K - $100K/yr

Training Manager Location: Waterloo, IA Compensation: $80,000-$100,000 annually + bonus Employment ... Strong problem-analysis and problem-resolution skills. * Ability to work effectively with employees ...

Curbell, Inc.

Sales Assistant

Urbandale, IA · On-site

$14.87 - $22.31/hr

Includes Phone Management, Prospect and Account Setup, Credits Returns Debits, Filing and Record ... Duties include reporting, spreadsheets, document control, literature, problem resolution, and ...

Ethos

Production Supervisor

Waterloo, IA · On-site

... and Production Manager. Manufactures products by supervising staff; organizing and monitoring ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...

Ethos

Production Supervisor

Waterloo, IA · On-site

... and Production Manager. Manufactures products by supervising staff; organizing and monitoring ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...

Ethos

Production Supervisor

Waterloo, IA · On-site

... and Production Manager. Manufactures products by supervising staff; organizing and monitoring ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...

Sunrise Systems Inc

Be Seen First

Inventory Analyst_26-02808

Davenport, IA · On-site

$30 - $32/hr

This position performs root cause analysis and problem resolution related to the inventory cycle ... Manager looking for candidates to have degree in Business related field. * High attention to detail ...

Renaissance Des Moines

Front Desk Supervisor

Des Moines, IA · On-site

$16.50 - $21.50/hr

Oversees all problem resolution matters in the absence of GM. Increase level of guest satisfaction by delivery of an exceptional product through employee development. Manage the reservation function ...

Corporate Technologies LLC

Account Manager

Cedar Falls, IA · On-site

$45K - $55K/yr

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions ... Problem analysis and problem resolution at both a strategic and functional level. * Excellent ...

Corporate Technologies LLC

Account Manager

Cedar Falls, IA · On-site

$45K - $55K/yr

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions ... Problem analysis and problem resolution at both a strategic and functional level. * Excellent ...

Bank of Montreal

Bank Manager

Cedar Rapids, IA · On-site

... manages poor performance. * Develops and executes a branch business plan to maximize business ... Monitors the service request and problem resolution processes for adherence to national standards.

BMO Capital Markets

Bank Manager

Cedar Rapids, IA

... manages poor performance. * Develops and executes a branch business plan to maximize business ... Monitors the service request and problem resolution processes for adherence to national standards.

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Problem Resolution Manager information

What cities in Iowa are hiring for Problem Resolution Manager jobs?

Cities in Iowa with the most Problem Resolution Manager job openings:

Restaurant District Manager

Davenport, IA • On-site

Qdoba
See more jobs at Qdobaexternal

$75K - $85K/yr

Full-time

Medical

Re-posted 22 days ago

Key responsibilities

  • Manage multiple restaurant locations by providing leadership to restaurant managers, focusing on operational effectiveness, guest service, and profitability.

  • Ensure restaurant teams meet standards related to food quality, cleanliness, safety, and service procedures, and address guest complaints and issues.

  • Oversee training and development of management and staff, promote community engagement, and monitor financial performance to achieve business objectives.

Job description


Restaurant District Manager 


QDOBA Mexican Eats is seeking an energetic Restaurant District Manager for our Cental Illinois Market who has a passion for flavorful food and a guest-centric culture. The Restaurant District Manager will play a key role in providing multi-unit leadership to restaurant level Managers including driving restaurant sales, training, & safety, and profitability.


This is a highly visible role tasked with consistently delivering guest service excellence, operational effectiveness and strong revenue results. 


KEY DUTIES/RESPONSIBILITIES:

•    Ensure all management and employees are focused on meeting and exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures

•    Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components

•    Manages to budget; follows-up daily on the operating numbers

•    Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit.

•    Performs an active role in promoting the Qdoba restaurant in the local community, including networks with community leaders to establish relationships; participates and represents the Company in community events; keeps informed of local competitor activities.

•    Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy.

•    Provides constructive and actionable feedback; follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues; contacts guest as needed.

•    Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience.

•    Develops relationships with restaurant employees and promotes a work environment of mutual respect; seeks and acts upon employee feedback; addresses employee relations issues and ethics calls; conducts employee investigations and resolves issues.

•    Oversees the ongoing training and development of internal and external candidates for management and team leader positions; partners with management to identify development needs and implement development plans; and ensures succession management by leading training sessions and workshops.

QUALIFICATIONS:

  • 3+ years of Restaurant Multi-Unit Leadership experience.
  • Requires ability to speak, read, and write effectively in English; excellent interpersonal skills and collaborative management skills.
  • Maintains professionalism and optimistic attitude in all situations.
  • Is a self-starter who takes initiative and willingly accepts responsibility.
  • Good listener, self-motivator and can motivate others.
  • Proficient knowledge of personal computers and related business software applications (Microsoft Office).
  • Demonstrates integrity and ethical behavior.


PHYSICAL REQUIREMENTS:

  • Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time.


COMPENSATION & BENEFITS

  • Base salary of $75,000 per year to $85,000 per year based on qualifications and experience.
  • Strong and attainable monthly profit-sharing bonus
  • Auto stipend paid at the beginning of each monthly period
  • Health Insurance
  • Tuition Reimbursement Program