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Problem Investigator Jobs in Ohio (NOW HIRING)

City of Cleveland

Misdemeanor Investigator

Cleveland, OH · On-site

$40K - $55K/yr

Description Misdemeanor Investigator Examples of Duties Under supervision, processes citizen ... problem solving mindset. High School Diploma or GED required, an Associate's Degree in Criminal ...

Procom

Senior Software Engineer

Richfield, OH · On-site

$114K - $150K/yr

This role focuses on software maintenance, defect correction, and client problem investigation. The engineer will also conduct various tests on software, document results, and suggest solutions for ...

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Field Investigator - SIU Claims

Columbus, OH • On-site

Auto-Owners Insurance
Insurance Services • 5 - 10K employees
Learn more about Auto-Owners Insuranceexternal

Full-time

Retirement, PTO

Re-posted 16 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to:
  • Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company's business.
  • Provide customer service to agents, insured's and others in the course of handling claims to their conclusion.
  • Meet with people involved with claims. Occasionally this may be outside our office environment.
  • Increased role as a trainer/resource for branch associates in the Claims Department.
  • Analyze and investigate to identify issues which may warrant additional investigation.

Desired Skills & Experience
  • Bachelor's degree or equivalent experience
  • Prior law enforcement is preferred but not required
  • Ability to handle conflict comfortable
  • Field Claim Rep with Auto and Field experience preferred
  • Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents.
  • Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment.
  • Ability to write reports and compose correspondence.
  • Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills.
  • Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents.
  • Can tactfully and effectively deal with all types of people.
  • Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage.
  • Ability to organize assigned work.
  • Ability to maintain a professional image.

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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