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Patient Access Supervisor

Location:Intermountain American Fork

Hours: Monday - Friday 9:00AM-5:00PM

Company:R1 RCM

Lead the Front Door of Healthcare

At R1, we're transforming patient experience and helping healthcare organizations operatemore efficiently through advanced technology, analytics, and automation.

As aPatient Access Supervisor, you'll lead a high-impact team responsible for one of the most critical parts of the patient's journey-registration and access. This is a key leadership role where you'll influence operations, drive process improvements, and ensure an exceptional patient experience from the very first interaction.

What You'llDo

This role blendsteam leadership, operational oversight, and strategyto improve both patient experience and revenue cycle performance.

Leadership & Team Management

• Lead and develop a team of:
  • Patient Access Supervisors
  • Administrative Coordinators
  • Patient Access Associates
• Provide coaching, performance feedback, and development support
• Foster a culture of accountability, service, and continuous improvement

Operations & Process Management

• Oversee daily Patient Access operations across registration and admissions
• Ensure efficient patient flow, accurate data collection, and proper bedutilization
• Evaluate workflows and identifyopportunities to improve performance

Quality, Compliance & Accuracy

• Ensure adherence to federal, state, and hospital regulations
• Oversee billing audit processes and accuracy of patient data
• Maintain compliance with organizational and regulatory standards

Strategy & Continuous Improvement

• Partner with senior leadership and cross-functional teams
• Drive process improvements across the health system
• Implement best practices to enhance service quality and operational efficiency

Budget & Organizational Support

• Manage and monitordepartmental budgets
• Support HR-related activities including staffing and performance management
• Represent Patient Access in leadership meetings and cross-functional initiatives

What You Bring

• High School Diploma
• Experience working with patients in ahospital or healthcare setting
• Strong leadership skills with the ability to motivate and guide teams

Preferred

• 3+ years of leadership experiencein healthcare
• Strong understanding ofPatient Access / Revenue Cycle operations
• Experience leading process improvement initiatives

Why This Role Stands Out

• Lead amulti-level teamwith real operational impact
• Be a key driver of bothpatient experience and financial performance
• Partner directly withhospital leadership and system-wide teams
• Join a company at the forefront ofhealthcare transformation

Why R1?

At R1, we combine the expertiseof a global workforce with advanced technology-including AI, analytics, and automation-to make healthcare work better for all.

You'llbe part of a team that values:

• Innovation
• Collaboration
• Continuous improvement
• Real impact on patients and health systems

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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