Bot Expert - Mahwah, NJ
Roles and Responsibilities:
- Configure and deploy web security platforms, including bot management solutions and Web Application Firewalls (WAFs).
- Implement reverse proxy technologies for securing web/mobile app/API traffic.
- Analyze TCP/IP, HTTP/HTTPS protocols, and network traffic.
- Analyze application of deterministic bot detection algorithms, tuning ML-based rule sets for automated traffic classification.
- Understand bot threat landscape such as Account Take Over (ATO), Credential Stuffing, Scraping, Fake Account Creation, and DDoS attacks.
- Support sales team with new business opportunities/leads as well as pipeline development.
- Serve as a point of contact for customer technical needs through their product usage and journey.
- Analyze customer requirements as the pain point with bots.
- Propose an interim static policy to the customer to mitigate the ongoing attack.
- Improve the bot engine detection and improve customer's security posture.
- Troubleshoot and debug complex issues to find solution or workaround.
- Provide hands on training with Bot Manager Integration using Nginx plugin, Cloud connectors, CDN plugin, DNS redirection and virtual appliance.
- Analyze anomalous traffic patterns and refine bot detection strategies.
- Configure various aspects of Bot Manager Integration and engine/ML modules for customers.
- Provide detailed guidance to customers and internal teams on the necessity of enabling/disabling Bot Manager Modules.
- Work closely with Product Management team, Research and Development, and Support to minimize customer escalations.
- Attend client meetings and trade shows, among other of Enterprise Bot Management Platform.
Requirements:
- Must have a Bachelor of Science degree in Computer Engineering (U.S. Equivalent).
- Must have Five (5) years of progressive experience in Bot Management Solution focusing on enterprise security and operational efficiency.
- Hands-on experience with WAFs, reverse proxies, bot management, and API security gateways.
- Experience in Wireshark, Security SDKs for mobile platforms, Reverse proxy solutions, and WAF platforms.
- Must have experience in developing dashboards, reporting systems, and analytical workflows using Tableau/Power BI for threat correlation, risk scoring, and incident reporting.
- Experience in BOT threat landscape such as Account Take Over (ATO), Credential Stuffing, Scraping, Fake Account Creation, and DDoS attacks.
- Must have utilized tools such as Wireshark, Jira, Totango, and Oracle Sales Cloud.
- Experience in network-edge routing technologies (DNS redirection, Layer-7 routing, GRE/IPsec tunneling).
- 40 hours per week, M-F, 9:00 am-5:00pm.
Salary: $172,827-$182,000 per year.
Primary Location: US-NJ-Mahwah
Work Locations: Radware US, New Jersey Mahwah 575 Corporate Drive Lobby 1 Mahwah 07430