Principal Associate, Process Manager - Client Engagement & Issue Resolution As a Process Manager ... At least 3 years of experience in Project Management, Process Management, or Process Engineering ...
Principal Associate, Process Manager - Client Engagement & Issue Resolution As a Process Manager ... At least 3 years of experience in Project Management, Process Management, or Process Engineering ...
System Safety Engineer, Senior
Quantico, VA · On-site
$62K - $141K/yr
... processes and advance the discipline of system safety. You'll lead and manage junior staff in ... Certified Safety Professional (CSP), Navy Principal for Safety (PFS), USMC Principal for ...
System Safety Engineer, Senior
Quantico, VA · On-site
$62K - $141K/yr
... processes and advance the discipline of system safety. You'll lead and manage junior staff in ... Certified Safety Professional (CSP), Navy Principal for Safety (PFS), USMC Principal for ...
System Safety Engineer, Senior
Arlington, VA · On-site
$62K - $141K/yr
... processes and advance the discipline of system safety. You'll lead and manage junior staff in ... Certified Safety Professional (CSP), Navy Principal for Safety (PFS), USMC Principal for ...
System Safety Engineer, Senior
Arlington, VA · On-site
$62K - $141K/yr
... processes and advance the discipline of system safety. You'll lead and manage junior staff in ... Certified Safety Professional (CSP), Navy Principal for Safety (PFS), USMC Principal for ...
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview ... engineering, project leadership, and across the safety analysis team to provide frequent updates on ...
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview ... engineering, project leadership, and across the safety analysis team to provide frequent updates on ...
Microelectronics Process Engineer/Principal MicroelectronicsProcessEngineer
Linthicum, MD · On-site
$87K - $131K/yr
The MicroelectronicsProcessEngineer will be reporting to Assembly & Process Engineering Manager ... Ability to obtain and maintain a Top Secret with SCI clearance Basic Qualifications Principal ...
Microelectronics Process Engineer/Principal MicroelectronicsProcessEngineer
Linthicum, MD · On-site
$87K - $131K/yr
The MicroelectronicsProcessEngineer will be reporting to Assembly & Process Engineering Manager ... Ability to obtain and maintain a Top Secret with SCI clearance Basic Qualifications Principal ...
AECOM is seeking a highly talented Principal Geotechnical Dam Safety Engineer to join the East Region Dams Team. This position will support a variety Dam Safety Engineering projects across the East ...
AECOM is seeking a highly talented Principal Geotechnical Dam Safety Engineer to join the East Region Dams Team. This position will support a variety Dam Safety Engineering projects across the East ...
AECOM is seeking a highly talented Principal Geotechnical Dam Safety Engineer to join the East Region Dams Team. This position will support a variety Dam Safety Engineering projects across the East ...
AECOM is seeking a highly talented Principal Geotechnical Dam Safety Engineer to join the East Region Dams Team. This position will support a variety Dam Safety Engineering projects across the East ...
Senior System Safety Engineer
Arlington, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Arlington, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Ashton, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Ashton, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Fort Washington, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Fort Washington, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Davidsonville, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Davidsonville, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Laurel, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Laurel, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
College Park, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
College Park, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Lorton, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Lorton, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Washington, DC · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Silver Spring, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Silver Spring, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Upper Marlboro, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Upper Marlboro, MD · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Annandale, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Senior System Safety Engineer
Annandale, VA · On-site
$80K - $120K/yr
Industrial Engineering (preferred for process/risk management). REQUIRED EXPERIENCE/SKILLS: * Minimum five (5) years of experience in system safety analysis, hazard/risk assessments, or lifecycle ...
Principal Process Safety Engineer information
See Washington salary details
$98.5K - $108.4K
1% of jobs
$108.4K - $118.2K
3% of jobs
$118.2K - $128K
5% of jobs
$128K - $137.9K
10% of jobs
$137.9K - $147.7K
5% of jobs
$148.2K is the 25th percentile. Wages below this are outliers.
$147.7K - $157.5K
5% of jobs
$157.5K - $167.4K
5% of jobs
The median wage is $176.8K / yr.
$167.4K - $177.2K
15% of jobs
$177.2K - $187K
18% of jobs
$190.6K is the 75th percentile. Wages above this are outliers.
$187K - $196.9K
17% of jobs
$196.9K - $206.7K
14% of jobs
$98.5K
$170K
$206.7K
How much do principal process safety engineer jobs pay per year?
What is the difference between Principal Process Safety Engineer vs Process Safety Engineer?
| Aspect | Principal Process Safety Engineer | Process Safety Engineer |
|---|---|---|
| Credentials | Typically requires advanced certifications like API, NEBOSH, or equivalent, along with extensive industry experience | Requires relevant engineering degree and safety certifications, often less extensive experience needed |
| Work Environment | Leads safety programs, reviews safety protocols, and mentors teams in industrial settings | Supports safety assessments, implements safety procedures, and assists in risk analysis |
| Employer & Industry Usage | Used in large oil & gas, chemical, and petrochemical companies for senior safety roles | Common in similar industries for safety support roles at various levels |
The main difference is that the Principal Process Safety Engineer holds a senior leadership role with strategic responsibilities, while the Process Safety Engineer focuses on implementing safety measures and supporting safety protocols. Both roles require relevant certifications and industry experience, but the principal position involves more oversight and mentorship.

Principal Associate, Process Manager - Client Engagement & Issue Resolution
Mclean, VA • On-site
Full-time
Re-posted 29 days ago
Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
93rd of 170 rated banks
Job description
As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. You will play a key role in delivering processes that directly impact the company's bottom line, serving as the critical link between customer feedback, payment experiences, and product enhancement.
We are seeking dedicated, disciplined process professionals who are naturally curious and possess exceptional critical thinking skills. You should have a relentless drive to resolution and a genuine desire to make a positive impact on the customer experience. This role requires a blend of analytical rigor, technical aptitude, and strategic communication. If you love digging into the details, leaning on AI to solve complex problems, and collaborating across teams to negotiate the best outcomes, this is an excellent opportunity to continue your career in Process Management.
Key ResponsibilitiesComplaint Identification & AI Automation: Sift through customer emails and ServiceNow tickets to proactively flag potential complaints and systemic issues within the payments ecosystem. Devise, build, or utilize AI automation flows to streamline this intake and deep root cause analysis process.
Remediation & Project Management: Perform hands-on remediation work and drive comprehensive forward-moving plans. This includes rigorous project management of remediation activities, active stakeholder management, adhering to strict timelines, identifying and removing blockers, and ensuring the overall success of the project. Engage in active discussions with cross-functional stakeholders to negotiate the best possible outcomes for the business and the customer.
Strategic Prioritization: Log identified anomalies into our Governance, Risk, and Compliance (GRC) application or translate systemic problems into quantified business cases (calculating $ value and business impact) for product improvement prioritization.
Data-Driven Insights & Incremental Improvements: Access and analyze complaint data to glean actionable insights. Use these findings to drive process enhancements and make continuous, incremental improvements to the customer payment experience.
Intake Tool Optimization: Audit and evaluate our current client engagement and intake tools. Design and implement improvements to how engagements and complaints are logged to ensure data accuracy, transparency, and operational efficiency.
Process Oversight & Documentation: Lead and own the oversight of process improvement work. Develop and maintain formal process documentation, including procedures and process flow diagrams.
Leadership: Act as a subject matter expert, effectively partnering with project customers to clarify needs and provide appropriate solutions.
High School Diploma, GED, or equivalent certification
At least 3 years of experience in Project Management, Process Management, or Process Engineering, including experience in data analysis
At least 3 years of experience in complaint resolution, issue remediation, or operational risk mitigation
At least 2 years of experience with the payments ecosystem and customer payment experience.
Bachelor's degree in Business, Operations, or a related field, or equivalent military experience.
Certification in Lean, Agile, Six Sigma, Business Process Management, or Project Management.
Experience utilizing ServiceNow, GRC applications, or similar enterprise workflow/risk tools, and constructing quantified business business cases (including ROl/financial impact) or performing root-cause analysis.
- Experience building or utilizing Al automation tools, such as Google Gemini, for workflow optimization or data analysis.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $98,900 - $112,900 for Principal Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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