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Prevention Service Manager Jobs in Maple Ridge, BC

BLM Group

Field Service Technician

Vancouver, BC · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

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Field Service Technician

Vancouver, BC • On-site

BLM Group
201 - 500 employees
Learn more about BLM Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

BE PART OF A MANUFACTURER LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.
We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!
Job Title:Field Service Technician
Department:Service
FLSA Status:Non-Exempt
Cost Center: US1000005A - Service Department
Summary
Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Essential Functions
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
Supports the sales staff in servicing BLM equipment
Installations of new equipment at customer sites
Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
Maintains excellent customer service and customer satisfaction
Demonstrate applicable BLM GROUP software capabilities to the customer
Prepares time sheets, service reports and installation forms, timely and accurately
Accurately tracks expenses and completes expense reports in a timely manner
Maintain a safe work environment and operate within OSHA/MIOSHA guidelines
Communicate with other departments as necessary
Ability to work overtime as required by workload and customer necessity
Ability to travel up to 100% as assigned by management
Other duties as assigned by management

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