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Prevail Bank Jobs (NOW HIRING)

Ensures all bank and regulatory policies and procedures are followed consistently. Ensures that ... This position is part of Prevail Banks executive management team, and will help determine the banks ...

Universal Banker

Stevens Point, WI ยท On-site

$17.50 - $22/hr

Understand the various products the bank offers and is able to explain the value of those products to customers. * Assist walk-in and phone customers with problems or service issues related to their ...

Universal Banker

Stevens Point, WI ยท On-site

$17.50 - $22/hr

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

(Part- Time) Teller

Eau Claire, WI

$15.75 - $19.75/hr

Examples include bank secrecy act, privacy, and funds availability policy. * Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank ...

(Part- Time) Teller

Eau Claire, WI ยท On-site

$15.75 - $19.75/hr

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Mortgage Loan Processor

Medford, WI ยท On-site

$42K - $58K/yr

Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies * Comply with bank standards for attendance and hours of work * Perform any ...

Mortgage Loan Processor

Eau Claire, WI

$39K - $54K/yr

Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies * Comply with bank standards for attendance and hours of work * Perform any ...

(Part- Time) Teller

Owen, WI

$16.50 - $20.50/hr

Examples include bank secrecy act, privacy, and funds availability policy. * Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank ...

Mortgage Loan Processor

Wisconsin Rapids, WI ยท On-site

$40K - $56K/yr

Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies * Comply with bank standards for attendance and hours of work * Perform any ...

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Mortgage Loan Processor

Eau Claire, WI ยท On-site

$39K - $54K/yr

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Mortgage Loan Processor

Wausau, WI ยท On-site

$42K - $59K/yr

Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies * Comply with bank standards for attendance and hours of work * Perform any ...

(Part- Time) Teller

Owen, WI ยท On-site

$16.50 - $20.50/hr

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

The CPO oversees Human Resources, Talent Acquisition, Employee Relations, Compensation & Benefits, Organizational Development, and Centralized Training & Development, positioning the Bank as a ...

The CPO oversees Human Resources, Talent Acquisition, Employee Relations, Compensation & Benefits, Organizational Development, and Centralized Training & Development, positioning the Bank as a ...

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

Prevail Bank Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate ...

The CPO oversees Human Resources, Talent Acquisition, Employee Relations, Compensation & Benefits, Organizational Development, and Centralized Training & Development, positioning the Bank as a ...

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Prevail Bank information

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$9

$26

$59

How much do prevail bank jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for prevail bank in the United States is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between Prevail Bank vs Loan Officer?

AspectPrevail BankLoan Officer
CredentialsBanking licenses, possibly certifications like NMLSLoan origination license, NMLS certification
Work EnvironmentBank branches, financial institutionsLoan offices, banks, or mortgage companies
Employer & IndustryFinancial services, banking industryMortgage lending, banking industry

Both Prevail Bank employees and Loan Officers work within the banking and financial services industry, often requiring similar certifications like NMLS. While Prevail Bank staff may include various roles, Loan Officers specifically focus on evaluating and approving loan applications. The main difference lies in their job focus: Prevail Bank encompasses broader banking services, whereas Loan Officers specialize in lending processes.

What is Prevail Bank and what services does it offer?

Prevail Bank is a community bank based in Wisconsin that offers a range of personal and business banking services. These services include checking and savings accounts, loans, mortgages, credit cards, and online banking. Prevail Bank is known for its local customer service and commitment to supporting individuals, families, and businesses in the communities it serves. In addition to traditional banking, the bank provides financial advice, investment solutions, and tools for managing personal and business finances.

What opportunities for professional development and career advancement are available for employees at Prevail Bank?

At Prevail Bank, employees have access to a range of professional development initiatives, including internal training programs, mentorship opportunities, and support for relevant certifications. The bank encourages career growth through regular performance reviews and by promoting from within whenever possible. Team members can advance into specialized roles or leadership positions based on their interests and performance. Additionally, the collaborative work environment supports skill-building and cross-departmental learning, helping employees broaden their expertise over time.

What are the key skills and qualifications needed to thrive as a banking professional at Prevail Bank, and why are they important?

To thrive as a banking professional at Prevail Bank, you generally need a background in finance, accounting, or business, often supported by relevant degrees or experience in the banking industry. Familiarity with banking software, compliance systems, and Microsoft Office Suite is typically required, and certifications such as NMLS for lending roles may be advantageous. Strong customer service, attention to detail, and problem-solving abilities help build client trust and resolve financial issues effectively. These skills ensure regulatory compliance, operational efficiency, and high-quality customer experiences in a competitive banking environment.
Infographic showing various Prevail Bank job openings in the United States as of June 2026, with employment types broken down into 1% Full Time, and 99% Part Time. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $54,469 per year, or $26.2 per hour.
Chief Retail Officer

Chief Retail Officer

Prevail Bank

Stevens Point, WI โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off

Position Summary:
The Chief Retail Officer directs and oversees bank performance through managing the consumer & residential lending, marketing, and retail delivery function of the bank. Promotes a sales and service culture through coaching, guidance, and staff motivation. Establishes individual, department and branch goals, along with performance standards. Ensures all bank and regulatory policies and procedures are followed consistently. Ensures that customer experience is aligned with strategic plan and brand/core values.
As a member of various committees within the bank, this position is responsible to make recommendations to such items as retail deposit and lending product mix, funding strategy, marketing promotions, actions to achieve plans, and the like.
This position is part of Prevail Banks executive management team, and will help determine the banks long-term direction, policies and procedures, and addresses other strategic issues. General expectations of executive management are listed below.
Duties and Responsibilities
  • Responsible for setting and meeting goals within the Retail Deposit, Residential & Consumer Lending, Contact Center, and Marketing Departments.
  • Coaches, motivates, and develops managers within the above departments. Conducts employee performance evaluations of direct reports creating accountability through performance measurement against objectives, using the process to build motivation and commitment.
  • Provide guidance to direct reports in setting goals for their staff members.
  • Ensures training and development of retail staff occurs on bank protocol, operational processes, policies and procedures. Making certain all retail staff understand the role of relationship sales and cross sell opportunities within the bank.
  • Facilitate regular team meetings focused on sales, service, and product training.
  • Responsible for assuring that the retail area is actively deepening customer relationships through direct sales efforts, cross-selling and outbound contact efforts.
  • Develop strategies to achieve organizational goals.
  • Assist with defining the marketing needs by branch. Will help define ways to improve brand image and marketing plans.
  • Assist with aligning marketing efforts with the Retail goals and working in conjunction with both departments to execute a well-developed strategy.
  • Must understand marketing and advertising in a community bank. This includes developing budgets, understanding the optimal market research, completing competitive analysis and the like.
  • Participate and remain actively involved in community-wide initiatives, including but not limited to volunteering and business networking.
  • Participate in special projects or assignments as necessary.
  • Perform other duties as required to fulfill the responsibilities of the position.
  • Follow procedures and policies that ensure compliance with not only Bank policies and procedures, but also all applicable federal and state banking regulatory agency policies.
  • Comply with bank standards for attendance and hours of work.

Uniform Executive Team Expectations:
  • Clear expectations are set for staff, and they are held accountable.
    • Develop staff and develop career paths for individuals with high potential and initiative.
    • Proactive management of underperformers is necessary.
    • Ensure adequate training is done for new hires.
  • Ensure staff engagement with technology remains high.
  • Focus main department initiatives and goals on strategic planning action plans and high-priority items set by the board and senior management. Manager success is based on how the department does at hitting these goals.
  • Ensure the department knows how they impact the mission and vision and how they play a key role in that success.
  • Continue to evolve processes and procedures to increase efficiency and customer experience.
  • Adequate cross-training and procedures are complete and up to date for all areas you oversee.
  • Complete projects that fall within the department timely and ensure adequate training is completed. After go-live progress should be monitored along with adoption and satisfaction.
    • Use feedback from the department to improve processes.
    • Hit ROI targets.
  • Continue to look for training opportunities for staff development- certifications programs, recurring annual training, etc.
  • Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.)
  • Support other departments as needed to help accomplish our mission and our current goals.
  • Manage staffing levels and cross-train to ensure critical duties are covered and we are staffed effectively to meet the demand.
Qualifications
Education/Experience:
Four-year degree in business, economics, finance or related field; or equivalent combination of education and experience.
At least 10 years of progressive leadership experience in retail banking, branch banking, or consumer financial services, with seniorlevel responsibility for branch performance, retail sales, service, and customer experience.
Proven experience leading and scaling retail teams, including branch managers, departmental leaders, and centralized retail functions.
Direct exposure to working with a bank board and executive leadership team, including presentation of retail performance, strategy, and risk considerations.
Handson experience navigating retail banking through change, such as:
  • Core conversions or platform modernization
  • Branch transformations or footprint optimization
  • Digital channel integration (online, mobile, CRM)
Skills and Abilities:
Adaptability:
  • Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
Attention to Detail:
  • Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Change Management:
  • Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
Customer Orientation:
  • Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
Oral/Written Communication:
  • The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
Professionalism:
  • Project a positive image of the bank to all internal and external customers.
Time Management:
  • Ability to effectively manage ones time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
Team Player:
  • Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.

Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel:
Valid drivers license required for travel to Bank offices, training sessions, customer meetings, Bank and community meetings, etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. All activities, demands, conditions, and requirements are linked to duties and responsibilities.
Job Description subject to change at any time at the discretion of management.