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Medical Assistant (MA) ? Recovery Village

New Directions Northwest | Baker City, Oregon

Find Your Purpose. Find Your Place.

New Directions Northwest is seeking a compassionate and dependable Medical Assistant (MA) to join our Recovery Village Medical Detox & Crisis Respite team in Baker City, Oregon.

This is an opportunity to use your medical skills in a setting where your work truly matters.

As a Medical Assistant at Recovery Village, you'll work closely with Registered Nurses, prescribers, behavioral health clinicians, and other members of an interdisciplinary team serving individuals receiving medical detoxification and crisis respite services.

If you're looking for meaningful work, a supportive team, and an opportunity to make a difference in people's lives, we'd like to meet you.

Position Summary

The Medical Assistant supports Registered Nurses and prescribers in providing medical care to individuals receiving detoxification and crisis respite services.

Responsibilities include assisting with client admissions and intakes, obtaining vital signs and health information, supporting medication-related activities, monitoring client wellbeing, maintaining accurate documentation, and helping the clinical team provide safe, compassionate, trauma-informed care.

Essential Responsibilities

The Medical Assistant will:

• Assist RNs with admissions and intakes, including collecting vital signs, health histories, and withdrawal information.
• Support nursing staff in monitoring clients receiving detoxification and crisis respite services.
• Observe clients for signs of medical distress, withdrawal symptoms, or behavioral escalation and promptly communicate concerns to the RN or prescriber.
• Assist RNs with medication preparation and administration in accordance with agency policy and applicable regulations.
• Maintain accurate Medication Administration Records (MARs).
• Support controlled-substance counting and reconciliation with licensed staff.
• Document vital signs, observations, and medication-support activities in the Electronic Health Record (EHR).
• Maintain strict confidentiality of protected health information.
• Participate in shift handoffs and communicate effectively with nursing staff, prescribers, behavioral health clinicians, and case managers.
• Coordinate with external providers, pharmacies, and referral sources as directed.
• Assist during medical or psychiatric emergencies in accordance with facility protocols.
• Support infection-control, sanitation, PPE, and facility-safety practices.
• Help maintain a professional, respectful, culturally sensitive, and trauma-informed treatment environment.
• Assist with client transportation to medical appointments, clinics, or laboratory services when needed.
• Participate in team meetings, supervision, and required training.

Minimum Qualifications

• Current Medical Assistant certification (CMA, RMA, or equivalent) from an accredited program.
• Current CPR and First Aid certification.
• Minimum of one year of clinical experience, preferably in behavioral health, detoxification, or a medical-care setting.
• Current valid Oregon driver's license and acceptable driving record.
• Ability to successfully complete the required background check.
• Knowledge of medical terminology, basic pharmacology, and infection-control practices.
• Strong written and verbal communication skills.
• Ability to complete accurate and timely clinical documentation.
• Ability to remain professional and composed in fast-paced or crisis situations.

Preferred Qualifications

• Experience in withdrawal management or crisis stabilization.
• Familiarity with ASAM Criteria and detoxification protocols.
• Behavioral health experience.
• Experience using Electronic Health Record (EHR) systems.

Work Environment

Recovery Village operates in a 24/7 medical detoxification and crisis respite environment.

This position involves working with individuals who may be experiencing withdrawal, psychiatric crisis, or co-occurring behavioral health conditions. The position requires standing, walking, and occasional lifting of up to 25 pounds.

Evening, weekend, or holiday shifts may be required.

Why Work at New Directions Northwest?

For nearly 60 years, New Directions Northwest has served Baker County by providing compassionate, professional services to individuals and families.

Today, approximately 150 employees work together toward one mission: empowering individuals and families to lead healthy, successful, productive, and self-fulfilling lives.

At New Directions Northwest, you'll find more than a job. You'll find meaningful work, professional growth, supportive colleagues, and an opportunity to make a lasting difference in your community.

Benefits

Eligible employees may receive a comprehensive benefits package including:

• Company-paid employee medical coverage
• Dental and vision benefits
• Employer retirement contributions
• Paid vacation and sick leave
• Personal days
• Paid holidays
• Health Savings Account contributions for eligible plans
• Flexible Spending Account
• Employee Assistance Program
• LifeFlight household membership
• YMCA corporate membership
• Professional development and career-growth opportunities

Live and Work in Beautiful Baker City, Oregon

Build a rewarding career without sacrificing quality of life.

Baker City offers access to the Elkhorn Mountains and some of Eastern Oregon's best outdoor recreation, including hiking, fishing, camping, hunting, skiing, and exploring the outdoors.

You'll also find a historic downtown, a close-knit community, four distinct seasons, and short commutes.

A rewarding career. An exceptional life.

Ready to Join Our Team?

If you're a Medical Assistant who wants to use your skills in a meaningful behavioral health setting, we encourage you to apply.

Find Your Purpose. Find Your Place.

New Directions Northwest ? Recovery Village
Baker City, Oregon

Learn more about career opportunities at:
https://newdirectionsnw.org/career-opportunities/

New Directions Northwest, Inc. is committed to equal employment opportunity and providing reasonable accommodations to qualified individuals with disabilities.