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Premium Windows Jobs in Ohio (NOW HIRING)

Ohio Department of Aging

Custodial Worker

Columbus, OH · On-site

$15.25 - $18.25/hr

... windows; polishes mirrors and glass; vacuums and shampoos carpet; replenishes soap and paper ... Medical Coverage * Free Dental, Vision and Basic Life Insurance premiums after completion of ...

Coldstream Exteriors

Marketing Manager

Milford, OH · On-site

$50K - $70K/yr

... windows, remodeling, etc.) * Proven track record generating leads in competitive local markets ... Louis. We're known for premium workmanship, transparent communication, and a reputation that ...

Coldstream Exteriors

Marketing Manager

Milford, OH · On-site

$50K - $70K/yr

... windows, remodeling, etc.) * Proven track record generating leads in competitive local markets ... Louis. We're known for premium workmanship, transparent communication, and a reputation that ...

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Premium Windows information

What is the difference between Premium Windows vs Window Installer?

AspectPremium WindowsWindow Installer
CredentialsMay require manufacturer certifications, specialized trainingTypically certified or trained in installation techniques
Work EnvironmentManufacturing facilities, showrooms, or installation sitesOn-site at residential or commercial properties
Industry UsageManufacturers, suppliers, and high-end contractorsInstallation companies, contractors, and service providers
Primary FocusProduct manufacturing, quality, and designInstallation, fitting, and customer service

Premium Windows refers to high-quality window products often associated with manufacturing and design, while Window Installers focus on the on-site installation and fitting of these windows. Both roles are interconnected but serve different parts of the window industry, with Premium Windows emphasizing product quality and Window Installers specializing in proper installation techniques.

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For Premium Windows jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Premium Windows jobs in Ohio look for?

The top searched job categories for Premium Windows jobs in Ohio are:

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Cities in Ohio with the most Premium Windows job openings:

Premium Windows jobs near you

Help Desk Technician

Astute Technology Management LLC

Columbus, OH • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Location: Columbus, Ohio
Regular Hours: 40 per week, M-F, office open 7am to 6pm EST
Pay Range: $19.00 to $24.00 Hourly
Employment Type: Full-time
Exempt Status: Non-Exempt
PTO Classification: H1

**This position is on-site in our Columbus, Ohio office. Hybrid privilege available after 90 days of employment.

Who We Are

At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit.

Key Responsibilities

  • Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
  • Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process.
  • Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated.
  • Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team.
  • Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting.
  • Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks.
  • Conduct and document network audits, and maintain up-to-date client infrastructure records.
  • Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust.

Qualifications

  • Minimum 2 years' experience in Help Desk or Technical Support.
  • High School diploma or equivalent
  • Exemplary customer service skills and a client-first mindset.
  • CompTIA A+ and Network+ (or commitment to complete within 6 months of hire).
  • MTA - Operating, Networking, and Security Fundamentals (or equivalent).
  • Basic network troubleshooting skills.
  • Experience supporting Windows and MacOS environments.
  • Strong communication, active listening, and problem-solving skills.
  • Ability to multi-task, adapt quickly, and work well in a team.

Benefits

  • 100% paid employee health care premium
  • 100% paid employee AD&D, STD, and LTD premiums
  • 401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
  • Low-cost dental and vision coverage
  • Financial assistance for ongoing professional development and training
  • Monthly mobile phone allowance
  • 15 days PTO annually (accrued) and Flex Time
  • 6 paid holidays
  • Client review spot bonuses

Working Conditions

  • Hybrid role requiring regular office presence
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate a computer equipment, and similar tools

Why Astute?

We're committed to your growth and well-being. You'll join a team that values your expertise, encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT services across the region.