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Premium Support Manager Jobs in Arizona (NOW HIRING)

BofA Securities

Premium Senior (Team Lead)

Chandler, AZ · On-site

Handle various administrative and process management responsibilities such as schedule management ... Supports a client or employee in achieving a specific personal or professional goal by providing ...

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Premium Support Manager information

What is the difference between Premium Support Manager vs Customer Support Manager?

AspectPremium Support ManagerCustomer Support Manager
CredentialsTypically requires technical certifications and experience in high-tier supportRequires customer service experience, often with management training
Work EnvironmentHigh-touch, personalized support for key clientsOversees general customer service teams and processes
Industry UsageCommon in tech, SaaS, and enterprise solutionsWidespread across various industries including retail, telecom, and tech

The Premium Support Manager focuses on providing specialized, high-level support to key clients, often requiring technical expertise. In contrast, the Customer Support Manager oversees broader customer service operations, ensuring overall client satisfaction across the organization.

What cities in Arizona are hiring for Premium Support Manager jobs?

Cities in Arizona with the most Premium Support Manager job openings:

Infographic showing various Premium Support Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Assistant Manager - Phoenix Premium

Chandler, AZ

Old Navy
See more jobs at Old Navyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

  • Recruit, hire, and develop highly productive Brand Associate and Expert teams.

  • Implement action plans to maximize efficiencies and productivity.

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What you'll do
  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
Who you are
  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fastpaced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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