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Premium Outlets Jobs in Baltimore, MD (NOW HIRING)

Kneads Bakeshop

Host (Harbor East)

Baltimore, MD · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Kneads is a passion project by H&S Family of Bakeries to bring premium artisan baked goods ... Manage flow of traffic and direction to the various outlets of the establishment (Bakery, Café ...

Primo Brands

Loader

Lanham, MD · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 150,000 retail outlets. A warehouse loader is responsible for ensuring our products are moved ... premium brands like Saratoga ® and Mountain Valley ® , regional leaders such as Arrowhead ® ...

Primo Brands

Loader

Lanham, MD · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 150,000 retail outlets. A warehouse loader is responsible for ensuring our products are moved ... premium brands like Saratoga ® and Mountain Valley ® , regional leaders such as Arrowhead ® ...

Primo Brands

Loader

Lanham, MD · On-site

$24/hr

... 150,000 retail outlets. A warehouse loader is responsible for ensuring our products are moved ... premium brands like Saratoga ® and Mountain Valley ® , regional leaders such as Arrowhead ® ...

Enterprise Mangement Solutions Inc

Electrician

Baltimore, MD · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits also include paid time off, medical / dental / vision insurance premium support ... Install and maintain lighting, outlets, switches, panels, circuit breakers, and electrical systems

Old Navy

Retail Sales Associate - Canton Crossing

Baltimore, MD

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... premium customer experience. * Acknowledge and assist customers; locate merchandise efficiently ... Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.

SW Complete

Uncleared Cable Technician

Annapolis, MD · On-site

$19.75 - $25.25/hr

Install cabling from transport/wiring closets to the customer access outlet; Install cabling both ... premium is placed on cyber security. In an ultra-competitive environment, Synergy ECP has thrived ...

Gap

Seasonal Retail Sales Associate - Towson T/C

Towson, MD

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... premium customer experience. * Acknowledge and assist customers; locate merchandise efficiently ... Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.

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All JobsPremium Outlets JobsPremium Outlets Jobs in Baltimore, MD

Premium Outlets information

See Baltimore, MD salary details

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How much do premium outlets jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for premium outlets in Baltimore, MD is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.93 per hour, depending on experience, location, and employer.

What is a premium outlet?

Premium Outlets are shopping centers that feature a collection of brand-name and designer outlet stores offering merchandise at discounted prices. They are typically owned and operated by major retail companies and are located in convenient areas for shoppers. Premium Outlets provide a wide variety of products, including clothing, footwear, accessories, and home goods, often at savings of 25% to 65% off regular retail prices. These centers attract both local shoppers and tourists looking for value on high-quality brands.

What are the key skills and qualifications needed to thrive as a Premium Outlets store associate, and why are they important?

To thrive as a Premium Outlets Store Associate, you need strong customer service skills, basic sales knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and retail merchandising tools is typically required. Outstanding interpersonal skills, teamwork, and adaptability help associates excel in a fast-paced retail environment. These abilities are crucial for enhancing customer satisfaction, driving sales, and maintaining efficient store operations.

What are some common challenges faced by employees working at Premium Outlets, and how can they be overcome?

Employees at Premium Outlets often encounter challenges such as managing high customer traffic during peak shopping times, maintaining product knowledge across multiple brands, and working as part of a diverse retail team. Successfully navigating these challenges involves developing strong communication and multitasking skills, staying updated on promotions and product details, and collaborating effectively with coworkers and management. Many outlets also provide training and mentorship to help new hires adapt quickly and thrive in the fast-paced retail environment.

What is the difference between Premium Outlets vs Retail Store Manager?

AspectPremium OutletsRetail Store Manager
CredentialsTypically requires retail experience, high school diploma or equivalentRequires retail experience, often a high school diploma, sometimes a degree
Work EnvironmentShopping centers, outlet malls, large retail complexesIndividual retail stores, shopping malls, various retail locations
Employer & IndustryOutlet mall operators, retail chainsRetail companies, department stores, specialty shops
Common Search & ComparisonYesYes

Premium Outlets are large shopping centers specializing in outlet stores, while Retail Store Managers oversee individual retail locations. Both roles require retail experience and involve managing sales, staff, and customer service, but their work environments and scope differ significantly.

What are popular job titles related to Premium Outlets jobs in Baltimore, MD?

For Premium Outlets jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Premium Outlets jobs in Baltimore, MD look for?

The top searched job categories for Premium Outlets jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Premium Outlets jobs?

Cities near Baltimore, MD with the most Premium Outlets job openings:

Premium Outlets jobs near you
Infographic showing various Premium Outlets job openings in Baltimore, MD as of August 2026, with employment types broken down into 69% Full Time, 18% Part Time, 1% Temporary, 11% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,392 per year, or $15.6 per hour.

Concessions Manager | Full-Time | CFG Bank Arena

Oak View Group

Baltimore, MD • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Concessions Manager is responsible for overseeing all food and beverage concession operations at CFG Bank Arena, ensuring exceptional guest service, operational efficiency, and financial performance during concerts, sporting events, family shows, and special events. This position manages the planning, staffing, inventory, and execution of concession services throughout the venue while maintaining high standards of food quality, safety, and cleanliness. The Concessions Manager leads a team of supervisors and hourly staff to deliver a best-in-class fan experience, maximize revenue opportunities, and ensure compliance with company policies and health regulations. Working closely with culinary, warehouse, premium services, and venue operations teams, the Concessions Manager drives operational excellence, cost control, and continuous improvement across all concession locations.
This role requires a hands-on leader who thrives in a fast-paced, high-volume entertainment environment and is committed to delivering outstanding hospitality experiences for every guest
This role pays an annual salary of $70,000-$75,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
About the Venue
CFG Bank Arena is a 14,000+ seat, reimagined world-class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Located in the heart of Baltimore, the iconic landmark offers guests the ultimate entertainment experience the moment they step foot through its doors. Rich in history, uniting fans with memories old and new, CFG Bank Arena hosts 105+ shows annually, including the hottest artists on the planet. A cornerstone of the City of Baltimore, committed to the community, and redeveloped in the heart of Baltimore. A new era of live entertainment has arrived in Baltimore with the highly anticipated and reimagined CFG Bank Arena.
Responsibilities
Concessions Operations Management
  • Oversee all concession stands, portable locations, bars, and food service outlets throughout the arena.
  • Ensure efficient setup, operation, and breakdown of concessions for all events.
  • Monitor food quality, presentation, service speed, and guest satisfaction.
  • Conduct pre-event and post-event operational reviews to identify opportunities for improvement.
Staff Leadership & Development
  • Recruit, train, schedule, and supervise concession supervisors and hourly team members.
  • Lead pre-event staff meetings to communicate expectations, menu offerings, and operational goals.
  • Coach and develop employees to maintain high service standards and operational consistency.
  • Assist with employee performance evaluations and corrective action when necessary.
Financial & Inventory Management
  • Manage labor budgets and staffing levels to maximize productivity and control costs.
  • Monitor food and beverage inventory levels and coordinate product ordering.
  • Analyze sales trends and implement strategies to increase revenue and profitability.
  • Minimize waste, shrinkage, and product loss through proper inventory controls.
Guest Experience
  • Ensure guests receive prompt, friendly, and efficient service.
  • Resolve guest concerns and service issues in a professional manner.
  • Support initiatives that enhance the overall fan experience and increase customer satisfaction.
Food Safety & Compliance
  • Ensure compliance with all health department regulations, food safety standards, and company policies.
  • Maintain proper sanitation practices throughout concession locations.
  • Verify responsible alcohol service procedures are consistently followed.
  • Conduct routine inspections of concession stands, storage areas, and equipment.
Event Execution
  • Coordinate with culinary, warehouse, premium services, and venue operations teams to ensure successful event execution.
  • Ensure concession locations are fully stocked and operational before doors open.
  • Manage event-day logistics and staffing adjustments based on attendance and sales volume.
  • Prepare operational reports and event recaps for leadership review.
Vendor & Equipment Management
  • Monitor concession equipment maintenance and report repair needs.
  • Assist with vendor relationships and product sourcing initiatives.
  • Ensure all concession assets are properly maintained and secured.
Administrative Responsibilities
  • Complete payroll, scheduling, inventory, and financial reporting requirements.
  • Track key performance indicators including sales, labor costs, food costs, and guest satisfaction metrics.
  • Support implementation of new menus, promotions, technologies, and operational initiatives.

Qualifications
Education & Experience
  • Associate's degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field preferred.
  • 3-5 years of progressive management experience in food and beverage operations, concessions, hospitality, sports and entertainment venues, restaurants, or similar high-volume environments.
  • Previous experience managing concession operations in an arena, stadium, convention center, or large-scale event venue preferred.
  • Proven experience leading teams in a fast-paced, customer-focused environment.
Knowledge & Skills
  • Strong understanding of food and beverage operations, concession management, and guest service standards.
  • Knowledge of inventory management, purchasing, labor scheduling, and cost control practices.
  • Experience managing budgets, financial reporting, and revenue-driving initiatives.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong organizational and time-management abilities with the capacity to manage multiple priorities simultaneously.
  • Ability to analyze operational data and implement process improvements.
  • Proficiency in Microsoft Office Suite and point-of-sale (POS), inventory, and scheduling systems.
Certifications
  • ServSafe Food Protection Manager Certification preferred or ability to obtain upon hire.
  • Alcohol service certification preferred or ability to obtain upon hire.
  • Knowledge of local, state, and federal health and safety regulations.
Leadership Competencies
  • Team leadership and employee development
  • Operational planning and execution
  • Customer service excellence
  • Financial acumen and business management
  • Problem-solving and decision-making
  • Conflict resolution and employee relations
  • Attention to detail
  • Adaptability in a fast-paced event environment
Physical Requirements
  • Ability to stand and walk for extended periods during events.
  • Ability to work in a high-volume, fast-paced environment.
  • Ability to lift and carry heavy objects as needed.
  • Ability to work flexible hours, including evenings, weekends, holidays, and event days.
Preferred Qualifications
  • Experience in sports and entertainment venue food service operations.
  • Experience managing union and/or seasonal workforces.
  • Familiarity with event-based hospitality operations and large-scale crowd service.
  • Demonstrated success in improving guest satisfaction, increasing revenue, and controlling operational costs.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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