Practice Performance Manager Jobs in Groton, CT (NOW HIRING)

POSITION SUMMARY: 

The Practice Manager of the Shinnecock Health Clinic is responsible for planning, directing and overseeing the efficacy of Ambulatory Services provided to patients at the Shinnecock Indian Health Clinic in collaboration with the Shinnecock Council of Trustees. Ensures alignment with Stony Brook Medicine operational protocols to ensure the clinic is operating in alignment with required practices. In collaboration with the Director of Ambulatory Services and the VP of Allied & Ambulatory Health, ensures routine review of practice performance against collaboratively established goals.

JOB DUTIES & ESSENTIAL FUNCTIONS:

• Develops community health goals with Stony Brook Southampton Hospital, Shinnecock Nation Health Committee and Health Clinic staff. 
• Plans outreach efforts to provide health education and targeted services such as support groups, speakers and health screenings. 
• Prepares culturally appropriate health education materials and assists with planning of health fairs. 
• Ensures patient complaints are investigated and adjudicated in a timely fashion. Patients receive a response and action is taken when needed.
• Maintains open communication with administration, staff, providers, billers, finance, information systems, medical records, administration, engineering and other SHH departments. 
• Ensures the Electronic Health Record is maintained to collect protected health information to ensure level of care, to provide appropriate documentation, and to improve practice efficiencies and streamline workflow. 
• Implement new systems/procedures and supports staff in efforts to ensure high quality, compliant and cost-effective patient care. 
• Responsible for program coordination and development in compliance with the goals of the New York State Indian Health Services, the Shinnecock Nation Health Committee and Stony Brook Southampton Hospital. 
• Oversees purchasing and stocking of office and medical supplies, medical equipment and patient education materials. 
• Prepares and delivers quarterly report documenting activity and progress toward goals, QI and volume data. Prepares and delivers other reports as requested. 
• Responsible for improvement of revenue cycle and exploration and identification of alternate revenue streams as appropriate. Oversees and ensure alignment with financial and budgetary targets for the operation. 
• Manages, coordinates and participates in all planning and administrative activities related to the NYS DOH and additional funding-grants. 
• Ensures regulatory readiness with respect to Article 28, Joint Commission and all other required regulatory agencies. 

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• HS Diploma
• Excellent communication and interpersonal skills
• Strong time management, organizational skills and problem solving skills
• Customer service skills imperative 

PREFERRED EXPERIENCE AND QUALIFICATIONS:

• College degree
• Prior managerial experience with at least three years in the healthcare setting
• Familiarity or experience with Native-American health services

PHYSICAL DEMANDS:

• Standing, walking 90% of the time. 
• Lifting objects with or without assistance. 
• Filing, typing, etc.

As part of employment at Southampton Hospital, there may be occasions when travel to other locations is needed to support operational needs.

Special Notes: Resume/CV should be included with the online application. 

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions may be subject to changes in pass days and shifts as necessary. 
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. 
• This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. 

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established based on relevant experience.

The above salary range (or hiring range) represents SBSH's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Your total compensation goes beyond the number in your paycheck!

Prior to start date, the selected candidate must meet the following requirements: 

Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Southampton Hospital's Employee Health Services*

• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre-employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. 

*The hiring department will be responsible for any fee incurred for examination.

Company Overview:

Stony Brook Southampton Hospital as part of Stony Brook Medicine provides direct access to the highest level of academic-based medical care. Located in the heart of the village of Southampton, two hours from New York City, the hospital provides healthcare services to a diverse community of year-round residents, second homeowners and vacationers. The population, about 75,000 in the winter months, increases sharply to more than 300,000 in the summer. Stony Brook Southampton Hospital has been recognized as a Long Island Top Workplace by Newsday among large employers (defined as having 500 employees). 

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duty organized and registered under the New York Professional Employer Organization Law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Southampton employees and responsible for employment, including, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resource services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.   

Given StaffCo's employment responsibilities, it is deemed the "employer" for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.

Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

Stony Brook Southampton Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.