Pr Associate Jobs in Baton Rouge, LA (NOW HIRING)

About this Job Department MISSION To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. Department VISION A future where every child thrives in a loving environment, supported by empowered families and resilient communities. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity.

Join Our Team at DCFS: Program Monitor-LDH The Program Monitor-LDH position works within the Digital Services - Maintenance & Operations subunit. Digital Services is responsible for enterprise project management and technology oversight across the department. Digital Services also provides leadership in project governance, systems implementation, and strategic alignment of technology solutions to support agency operations.

Applicants with advanced knowledge and expertise in project management, information technology, and public sector program administration, including familiarity with DCFS programs, policies, and regulatory requirements, are encouraged to apply. The incumbent of this position should demonstrate the ability to lead large-scale initiatives, navigate complex stakeholder environments, and ensure compliance with all applicable state and federal laws governing DCFS operations. If you're driven, collaborative, and ready to make an impact-this could be the opportunity for you.

Multiple vacancies will be filled from this posting. Minimum Qualifications Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR A bachelor's degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.

The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: Maintains technology operations for all systems within the Department, primarily for help desk operations, ticket managements, etc.

Tracks and manages help desk tickets related to system defects, bugs, access issues, etc. Performs follow-up activities related to ticket resolution. Processes and monitors system access requests, user account changes, etc.

Develops help desk documentation, user guides, issue logs, etc. Analyzes trends in system issues and user requests, etc. Position-Specific Details: Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months.

Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee. Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday.

Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts. Work Location: Baton Rouge, LA - State Office Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

How To Apply: No Civil Service Test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.

Further status message information is located under the information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application

Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: HRInquiry@la.gov DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".