Job Summary:
IT Accel, Inc. is seeking a Lead Infrastructure Security Engineer specializing in Zscaler solutions. The role involves designing, implementing, and supporting secure access to applications and services in a Zero Trust environment.
Responsibilities:
• Design, deploy, and maintain Zscaler ZPA (Z Scaler Private Access) for secure, zero-trust access to internal applications and hybrid-cloud environments.
• Configure and optimize ZDX (Z Scaler Digital Experience) to monitor, analyze, and improve end-user digital experience
• Configure and optimize ZCC (Z Scaler Client Connector) for secure conditional access, posture assessment, to ensure device identification consistent with zero trust controls
• Troubleshoot application access, performance, and connectivity issues using Zscaler tools and logs
• Partner with network, security, and application teams to onboard new applications into ZPA
• Assist with policy creation, segmentation, and access controls aligned with Zero Trust principles
• Analyze ZDX data to identify root causes of user experience issues and recommend improvements
• Support ongoing operational needs, upgrades, and best-practice improvements
• Document designs, configurations, and operational procedures
Qualifications:
Required:
• Proven hands-on experience with Zscaler ZPA in a production environment
• Experience using Zscaler ZDX for monitoring and troubleshooting user experience
• Familiarity with identity providers (Entra / Azure AD, Okta, etc.)
• Experience migrating from traditional VPNs to ZPA
• Experience troubleshooting complex network and application performance issues
• Ability to work independently and collaborate across technical teams
Preferred:
• Zscaler certifications (ZPA, ZDX, or Zscaler Internet Access)
• Scripting or automation experience (PowerShell, Python, etc.)
• Experience with cloud platforms (AWS, Azure)
• Application connectivity (web client/ server) troubleshooting.
Company:
Accelerate Your IT Career, or Your Next Great Hire. IT Accel, Inc. is a certified WBE tech staffing firm based in New York. Founded in 2002, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.