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Pos System Software Jobs in Pennsylvania (NOW HIRING)

POS Support Representative

Allentown, PA

$17.75 - $24/hr

... chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using ...

POS Support Representative

Allentown, PA · On-site

$17.75 - $24/hr

... chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using ...

Software Developer (C#/.NET)

Mount Joy, PA · On-site

$80K - $100K/yr

Comfortable working with ERP or POS systems (any platform). Preferred * Experience with Microsoft ... Maintain, enhance, and support existing software applications and core system components. * Write ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

IT Tech

Galeton, PA · On-site

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

IT Tech

Penfield, PA · On-site

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

IT Tech

Kane, PA · On-site

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

IT Tech

Emporium, PA · On-site

Install, * configure, and maintain IT systems, software, and hardware for multiple * locations. * Provide * hands-on support for Gilbarco POS systems, fuel dispensers, camera * systems, audio systems ...

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Showing results 1-20

Pos System Software information

What is the difference between Pos System Software vs Cashier?

AspectPos System SoftwareCashier
Primary RoleManages sales transactions, inventory, and reporting through softwareProcesses sales, handles cash, and provides customer service
Required SkillsKnowledge of POS systems, basic computer skills, inventory managementCustomer service, cash handling, basic math skills
Work EnvironmentRetail stores, restaurants, hospitality venuesRetail stores, restaurants, supermarkets
CertificationsPOS software training, basic computer skillsCash handling certification (optional)

While Pos System Software refers to the digital tools used to manage sales and inventory, a Cashier is the person who operates the register and interacts directly with customers. Both roles are essential in retail and hospitality settings, with the software supporting the cashier's work by streamlining transactions and data management.

What are popular job titles related to Pos System Software jobs in Pennsylvania? For Pos System Software jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Pos System Software jobs in Pennsylvania look for? The top searched job categories for Pos System Software jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Pos System Software jobs? Cities in Pennsylvania with the most Pos System Software job openings:

POS Support Representative

Harbortouch

Allentown, PA

$17.75 - $24/hr

Full-time

Re-posted 8 hours ago


Job description

Company Description

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually, with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember.

Job Description

A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills.

Qualifications

Responsibilities:

  • Research and resolve Point of Sale terminal issues and questions from our merchants and our Independent Sales Representatives.
  • Ability to listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Improve terminal performance by identifying problems; recommending changes

Diagnose customer issues through process of elimination by asking probing questions

  • Provide customers with efficient and courteous service.
  • Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps
  • Receive & resolve inbound calls, emails, chats, tasks, & tickets
  • Make follow up outbound calls to customers to ensure their issues are resolved completely

Required Skills:

Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.

Excellent listening, written, and verbal communication skills

Strong problem solving skills with proficient attention to detail

Must be able to handle multiple tasks at once in a fast paced inbound call center environment

Interact and coordinate with other departments to resolve customer issues

Ability to adapt to and implement change

Creative and forward thinking

Proficient in relevant computer applications

  • Experience with one of the following is required: Windows NT, 2000, 2003, XP


Preferred Skills:

  • An A+ certification is beneficial.
  • We are always looking for candidates that have an IT degree or in pursuit of one.
  • Bilingual (English/Spanish) is a plus
  • 2+ years Customer Service/ Technical Support experience preferred
  • Experience in the banking or credit card processing industry preferred
Additional Information

All your information will be kept confidential according to EEO guidelines.