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Pos System Software Jobs in New York (NOW HIRING)

... software, hardware, cables/wiring, and networks - Monitor system performance and troubleshooting issues - Provide documentation as required Qualifications and Skills - Resourcefulness and problem ...

... and software. * Linux based system operation * Basic network knowledge * Basic data analysis ... Toshiba POS hardware system installation/operation * Collaboration with merchant processors * PCI ...

System Innovation & Roadmap * Approve and lead complex Proof of Concept (PoC) initiatives to ... Experience in POS software development is a strong plus Benefits: * Health, Dental & Vision ...

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Pos System Software information

What is the difference between Pos System Software vs Cashier?

AspectPos System SoftwareCashier
Primary RoleManages sales transactions, inventory, and reporting through softwareProcesses sales, handles cash, and provides customer service
Required SkillsKnowledge of POS systems, basic computer skills, inventory managementCustomer service, cash handling, basic math skills
Work EnvironmentRetail stores, restaurants, hospitality venuesRetail stores, restaurants, supermarkets
CertificationsPOS software training, basic computer skillsCash handling certification (optional)

While Pos System Software refers to the digital tools used to manage sales and inventory, a Cashier is the person who operates the register and interacts directly with customers. Both roles are essential in retail and hospitality settings, with the software supporting the cashier's work by streamlining transactions and data management.

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Full-time

Re-posted 4 days ago


Job description

Job Summary:
Universal Processing LLC (uP) is a minority-owned Fintech company dedicated to empowering small to medium-sized businesses. The POS Systems Specialist role involves client-facing work, troubleshooting systems, and supporting sales efforts, requiring a technical background and fluency in Mandarin.
Responsibilities:
• Handle advanced POS software and hardware troubleshooting cases
• Prepare, install, configure, and maintain POS systems and related hardware for merchants
• Support large-scale or multi-location deployment projects
• Perform remote troubleshooting over the phone and through remote support tools
• Support integrations with payment terminals, printers, online ordering platforms, and third-party systems
• Collaborate with the Product and Development teams on testing plans, UAT, and product improvement initiatives
• Participate in pilot launches and new feature rollouts
• Provide technical guidance and mentorship to TS Level 1 team members
• Assist Operations and Sales teams with technical consultations and deployment planning
• Maintain technical documentation, SOPs, and troubleshooting guides
• Assist with inventory tracking, hardware preparation, and device management
• Handle escalated merchant support cases and provide timely resolutions
Qualifications:
Required:
• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in Mandarin is required, both reading and writing included.
• Minimum of 2 years of experience working with POS systems
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Able to actively listen to clients and interact with clients in a friendly and patient manner
• Able to take initiative to solve problem effectively
• Self-motivated to learn new systems and installation of products
• Able to accomplish tasks before deadlines and be detail-oriented
• Able to work efficiently as part of a team and as an individual
• Proficient with Excel and Word
Preferred:
• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Network Administration, or related field is a plus
Company:
Universal Processing was founded in 2003 with a mission to provide clients with open and honest communications, minimal rates and fees, efficient and simple credit card processing, and the highest quality of customer support. Founded in 2003, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.