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Ports Authority Jobs (NOW HIRING)

Georgia Ports Authority

Sales Support Specialist

Savannah, GA · On-site

$21 - $28.50/hr

JOB INFORMATION: Job Title: Sales Support Specialist Department(s): 5087 - Beneficial Cargo Owner Sales Location(s): Garden City Terminal FLSA Status: Non-Exempt JOB OVERVIEW: Under the supervision ...

Georgia Ports Authority

Crane Mechanic

Savannah, GA

$24.50 - $32.25/hr

JOB INFORMATION: Job Title: Crane Mechanic Department(s): 5028 - Crane Maintenance - GCT; 5029 - RTG Maintenance - GCT; Location(s): Terminal as assigned FLSA Status: Non-Exempt JOB OVERVIEW: Under ...

Socket.dev

General Counsel (In-House)

Savannah, GA · On-site

$180 - $280/hr

... Ports Authority (GPA).This person will provide legal advice, counsel, and strategic guidance to executive leadership, GPA Board. Coordinates with other GPA executives on enterprise risk and ...

Government of the Virgin Islands

$50/day

Supports economic growth and the development of ports, harbors, and airports. Ensures compliance ... Safeguards the Authority's assets while promoting transparency, accountability, and public trust.

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Ports Authority information

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$18K

$82.6K

$320.5K

How much do ports authority jobs pay per year?

As of Aug 18, 2026, the average yearly pay for ports authority in the United States is $82,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a ports authority?

A Ports Authority is a government or semi-government organization responsible for managing and overseeing the operations of ports and harbors. Their main duties include regulating shipping traffic, maintaining port facilities, ensuring safety and security, and promoting efficient trade and logistics. They may also be involved in setting tariffs, issuing permits, and developing port infrastructure to support economic growth. Ports Authorities play a vital role in facilitating international trade and transportation.

What are the key skills and qualifications needed to thrive as a ports authority professional?

To thrive as a Ports Authority professional, you need knowledge of maritime regulations, logistics management, and port operations, often supported by relevant degrees or certifications in maritime studies or logistics. Familiarity with port management software, cargo tracking systems, and safety compliance tools is typically required. Strong organizational skills, effective communication, and problem-solving abilities help in coordinating with multiple stakeholders and responding to operational challenges. These skills ensure the efficient, safe, and compliant movement of goods, which is vital for global trade and port security.

What are some common challenges faced by professionals working at a ports authority, and how can they be addressed?

Professionals at a Ports Authority often encounter challenges such as coordinating logistics among multiple stakeholders, managing strict regulatory compliance, and responding to unpredictable weather or shipping delays. Effective communication and strong organizational skills are essential, as is staying updated on industry regulations and safety protocols. Building collaborative relationships with shipping companies, customs officials, and local businesses can help address these challenges and ensure smooth port operations.

What is the difference between Ports Authority vs Port Operations Coordinator?

AspectPorts AuthorityPort Operations Coordinator
CredentialsTypically requires a degree in logistics, transportation, or related field; certifications in port management are commonRequires similar degrees; certifications in logistics or port operations are advantageous
Work EnvironmentOversees port facilities, manages staff, and coordinates port activitiesFocuses on coordinating daily port operations, cargo handling, and logistics
Employer & Industry UsageGovernment agencies or private port companiesPort authorities, shipping companies, and logistics firms
Common Search & ComparisonOften compared for managerial rolesCompared for operational roles within ports

The Ports Authority typically has a broader oversight role, managing entire port operations and infrastructure, while a Port Operations Coordinator focuses on daily logistical activities and cargo handling. Both roles require similar credentials and work within port environments, but their responsibilities differ in scope and focus.

More about Ports Authority jobs

What cities are hiring for Ports Authority jobs?

Cities with the most Ports Authority job openings:

What states have the most Ports Authority jobs?

States with the most job openings for Ports Authority jobs include:

What job categories do people searching Ports Authority jobs look for?

The top searched job categories for Ports Authority jobs are:

Ports Authority jobs near you
Infographic showing various Ports Authority job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,626 per year, or $39.7 per hour.

Customer Experience - Commercial Support & VIP Agent

Georgia Ports Authority

Savannah, GA • On-site

$17.50 - $23.25/hr

Full-time

Posted 3 days ago

New

Job description

JOB INFORMATION:
Job Title: Customer Experience - Commercial & VIP Agent
Department(s): 5082 - Customer Experience
Location(s): Garden City Terminal
FLSA Status: Exempt
JOB OVERVIEW:
Under the supervision of the Commercial Support Supervisor, the Commercial Support Specialist supports commercial growth initiatives through newfound account opportunities while delivering exceptional customer service to internal and external stakeholders. This role is focused on supporting the sales organization through working and developing leads. This role also supports the Customer Experience team through VIP account coverage and helping to maintain a high standard of customer experience execution. The Commercial Support Specialist serves as a liaison between Sales, Customer Experience, Operations, IT, Finance, and customers to promote communication, responsiveness, and customer satisfaction.
Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES:
  • Supports the identification of sales leads, market trends, and customer opportunities by working with the Marketing team on identification of these accounts.
  • Collaborates with the Commercial Support Supervisor in working the leads and coordinating with the Sales Support staff on growing the lead.
  • Collaborates with Commercial Support Supervisor in monitoring Sales KPIs, campaign ROI, and customer engagement metrics
  • Maintains customer contact records for newly found accounts and updates business information within Salesforce and Outlook.
  • Coordinates with Operations, IT, Finance, and other internal departments to support efficient cargo flow and customer experience execution for VIP accounts.
  • Provides custom reporting to VIP accounts as needed.
  • Supports the Commercial Support Supervisor to assist in meeting CEC VIP KPIs, service standards, and performance metrics.
  • Participates in process improvement initiatives and cross-functional project teams.
  • Promotes a customer-focused culture centered on responsiveness, professionalism, and continuous improvement.
  • Performs other duties as assigned
  • Complies with all policies and standards

JOB REQUIREMENTS:
Knowledge, Skills, & Abilities
  • Strong organizational skills High
  • Proficiency in Salesforce reporting, dashboards, campaign tracking, and CRM data management Medium
  • Strong customer service and relationship management skills. High
  • Excellent written, verbal, and presentation communication skills. High
  • Strong interpersonal skills with the ability to collaborate across departments and with external customers High
  • Ability to work effectively in a fast-paced environment while meeting deadlines. High
  • Strong analytical and problem-solving capabilities Medium
  • Knowledge of international trade, logistics, and port operations preferred. Medium
  • Proficiency in Microsoft Office applications including Excel, PowerPoint, Outlook, and Team High

Experience
  • 1-3 years Experience in sales support, customer service, customer experience, or commercial operations preferred. Required
  • 1-3 years Experience using Salesforce or other CRM systems strongly preferred. Preferred
  • 1-3 years Experience in logistics, transportation, supply chain, or International Trade Preferred
  • 1-3 years Experience working with operational or customer service KPI's Preferred

Education
  • Required High School Diploma or equivalent

Licenses & Certifications
  • TWIC - Transportation Worker Identification Credential Required
  • Driver's License - Valid state driver's license Required

Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.
Revised: 8/11/2026
Mission: To empower entrepreneurs, strengthen industries, sustain communities, and fortify families by relentlessly striving to accelerate global commerce.

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