ZipRecruiter

Log In

1

Pool Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Crescent

Complex Pool Manager

Phoenix, AZ · On-site

POOL COMPLEX MANAGER POSITION SUMMARY The Pool Complex Manager is responsible for the overall ... This individual serves as the primary operational leader for the Pool Complex and is responsible ...

Allied Universal

Operations Manager

Phoenix, AZ · On-site

$51K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... pool of flex personnel for backfill of vacant positions as needed * Maintain regular proactive ...

Allied Universal

Operations Manager

Phoenix, AZ · On-site

$51K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... pool of flex personnel for backfill of vacant positions as needed * Maintain regular proactive ...

Allied Universal

Operations Manager

Phoenix, AZ · On-site

$51K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... pool of flex personnel for backfill of vacant positions as needed * Maintain regular proactive ...

Troon

Pool Maintenance & Landscaping

Scottsdale, AZ · On-site

$21/hr

As part ofTroon, you'll contribute to a global leader in golf and community management ... Preferred but not required; at least 1 year experience in pool operation & aquatics * Preferred but ...

PrePass Ag

Compliance Operations Manager

Phoenix, AZ · On-site

Manage random testing pool, pre‑employment, post‑accident, and reasonable suspicion testing ... Strong operational and process design skills Bonus Points For * Experience executing a compliance ...

PrePass

Compliance Operations Manager

Phoenix, AZ · On-site

Manage random testing pool, pre-employment, post-accident, and reasonable suspicion testing ... Operational leadership and team building * Strong attention to detail and regulatory rigor

next page

Showing results 1-20

All JobsPool Operations JobsPool Operations Manager JobsPool Operations Manager Jobs in Phoenix, AZ

Pool Operations Manager information

See Phoenix, AZ salary details

$9

$19

$33

How much do pool operations manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for pool operations manager in Phoenix, AZ is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a pool operations manager?

To thrive as a Pool Operations Manager, you need strong knowledge of pool maintenance, water chemistry, safety regulations, and experience in facility management, often supported by certifications such as Certified Pool Operator (CPO). Familiarity with pool filtration systems, chemical dosing equipment, scheduling software, and compliance documentation is typically required. Excellent leadership, problem-solving, and communication skills are vital for managing staff and ensuring guest satisfaction. These skills and qualities are crucial for maintaining safe, efficient, and enjoyable aquatic facilities while meeting regulatory standards.

What are some common challenges a pool operations manager faces during peak season, and how can they be addressed?

During peak season, Pool Operations Managers often encounter challenges such as managing high patron volumes, ensuring water quality, and coordinating staff schedules efficiently. These issues can be addressed by implementing robust scheduling software, conducting regular staff training to handle increased demand, and closely monitoring pool chemistry to maintain safety standards. Additionally, effective communication with staff and patrons helps to quickly resolve any issues that arise, ensuring smooth and safe operations.

What is the difference between Pool Operations Manager vs Pool Technician?

AspectPool Operations ManagerPool Technician
CertificationsCPR, First Aid, Pool Operator CertificationCPR, First Aid, Pool Operator Certification
Work EnvironmentSupervisory, administrative, and operational tasks in commercial/residential poolsHands-on maintenance, cleaning, and repair of pools
ResponsibilitiesOverseeing staff, managing operations, ensuring safety standardsPerforming repairs, cleaning, water testing, and equipment maintenance

The Pool Operations Manager and Pool Technician roles share certifications and work environments but differ mainly in responsibilities. The manager oversees operations and staff, while the technician focuses on hands-on pool maintenance. Both roles are essential for safe and efficient pool management.

What does a pool operations manager do?

A pool operations manager oversees the daily functioning and maintenance of swimming pools, ensuring safety, cleanliness, and proper chemical levels. They coordinate staff, manage schedules, enforce safety protocols, and ensure compliance with health regulations, often using tools like pool management software. Certification in lifeguarding and pool operations is typically required.
Infographic showing various Pool Operations Manager job openings in Phoenix, AZ as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,150 per year, or $19.8 per hour.

Complex Pool Manager

Phoenix, AZ • On-site

Crescent Hotels & Resorts LLC
See more jobs at Crescent Hotels & Resorts LLCexternal

Full-time

Re-posted 10 days ago

Key responsibilities

  • Oversee daily operations of all resort pool facilities, ensuring facilities are maintained to high standards and guest flow is managed effectively.

  • Lead, develop, and manage a diverse team of staff, fostering a positive work environment and ensuring exceptional guest service.

  • Monitor and manage food and beverage, retail, and financial performance to meet revenue, cost, and operational goals.

Job description

JOB DESCRIPTION

POOL COMPLEX MANAGER

 

POSITION SUMMARY

The Pool Complex Manager is responsible for the overall leadership, operation, and financial performance of all pool-related experiences across the resort, including River Ranch Water Park and for the Adult Pool at the Spa.

This individual serves as the primary operational leader for the Pool Complex and is responsible for delivering exceptional guest experiences while overseeing food and beverage operations, retail, safety compliance, staffing, and daily facility operations.

The ideal candidate is an energetic hospitality leader who thrives in a high-volume environment, possesses strong operational and leadership skills, and is passionate about creating memorable guest experiences. This position requires a highly visible leader who can effectively balance guest engagement, team development, revenue generation, and operational excellence.

REPORTS TO: Director of Outlets

KEY RESPONSIBILITIES

 

Leadership and Culture

  • Lead, inspire, and develop a diverse team of supervisors, attendants, recreation staff, food and beverage employees, and retail associates
  • Create a culture centered on hospitality, safety, accountability, teamwork, and exceptional guest service
  • Recruit, interview, hire, onboard, train, and develop team members
  • Conduct performance evaluations, coaching discussions and development planning
  • Foster a positive and engaging work environment that promotes employee retention and growth

Guest Experience

  • Champion a guest first culture throughout all pool operations
  • Maintain a highly visible presence throughout River Ranch and Spa Pool operations
  • Engage with guests and proactively identify opportunities to elevate their experience
  • Resolve guest concerns professionally and efficiently
  • Work closely with resort leadership to ensure alignment with overall guest satisfaction goals
  • Develop and implement enhancements that improve guest engagement and satisfaction

Pool Operations

  • Oversee daily operations of all resort pool facilities and related guest experiences
  • Ensure facilities are maintained to the highest standards of cleanliness, organization and presentation
  • Coordinate opening and closing procedures across all operational areas
  • Monitor facility readiness, capacity management, and guest flow
  • Partner with Engineering, Security, and Risk Management to maintain a safe operating environment
  • Ensure all operational standards are consistently executed

Food and Beverage Operations

  • Ensure service standards, product quality, and hospitality expectations are consistently achieved
  • Monitor labor, revenue, product costs, and productivity
  • Partner with culinary and beverage teams to execute menus, activations, and seasonal offerings
  • Support revenue generating initiatives and VIP pool experiences

Retail Operations

  • Ensure proper merchandising, inventory control, visual presentation, and guest engagement
  • Monitor retail performance and identify opportunities to increase sales
  • Maintain operational controls and inventory integrity

Financial Performance

  • Manage labor, payroll, and scheduling to achieve departmental productivity goals
  • Monitor departmental financial performance and key business metrics
  • Identify opportunities to increase revenue and improve profitability
  • Control operating expenses while maintaining service standards and guest satisfaction

Safety and Compliance

  • Ensure compliance with all local, state, and company requirements related to pool operations
  • Maintain adherence to safety, health, sanitation, and alcohol service standards
  • Coordinate emergency response procedures and employee safety training
  • Partner with Security regarding accident prevention and incident response
  • Maintain all necessary operational documentation and reporting

QUALIFICATIONS

 

Required

  • Minimum 5 years of hospitality management experience
  • Minimum 2 years of leadership experience in resort operations, food and beverage, recreation, pool, or related environments
  • Demonstrated success leading teams in high-volume guest service environments
  • Strong leadership, communication, and conflict resolution skills
  • Proven ability to manage labor, scheduling and operating costs
  • Ability to work weekends, holidays, and extended seasonal schedules

Preferred

  • Resort, water park, or recreation management experience
  • Food and beverage management experience
  • Retail operations experience
  • Experience managing teams of 30+ employees