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Pool Operations Manager Jobs in Texas (NOW HIRING)

River Oaks Country Club

Recreation Manager

Houston, TX · On-site

Manage daily pool operations, scheduling, payroll, attendance, and inventory. * Recruit, hire, train, and supervise lifeguards and instructors; oversee onboarding and certification tracking. * Plan ...

FirstService Residential Careers

Pool Technician

Buda, TX · On-site

$25/hr

Two (2) years of experience with Residential and commercial swimming pool operation. * Time management and interpersonal skills required. * Effective written and verbal communication skills. * Strong ...

FirstService Residential

Pool Technician

Buda, TX · On-site

$25/hr

Two (2) years of experience with Residential and commercial swimming pool operation. * Time management and interpersonal skills required. * Effective written and verbal communication skills. * Strong ...

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Pool Operations Manager information

What are the key skills and qualifications needed to thrive as a pool operations manager?

To thrive as a Pool Operations Manager, you need strong knowledge of pool maintenance, water chemistry, safety regulations, and experience in facility management, often supported by certifications such as Certified Pool Operator (CPO). Familiarity with pool filtration systems, chemical dosing equipment, scheduling software, and compliance documentation is typically required. Excellent leadership, problem-solving, and communication skills are vital for managing staff and ensuring guest satisfaction. These skills and qualities are crucial for maintaining safe, efficient, and enjoyable aquatic facilities while meeting regulatory standards.

What are some common challenges a pool operations manager faces during peak season, and how can they be addressed?

During peak season, Pool Operations Managers often encounter challenges such as managing high patron volumes, ensuring water quality, and coordinating staff schedules efficiently. These issues can be addressed by implementing robust scheduling software, conducting regular staff training to handle increased demand, and closely monitoring pool chemistry to maintain safety standards. Additionally, effective communication with staff and patrons helps to quickly resolve any issues that arise, ensuring smooth and safe operations.

What is the difference between Pool Operations Manager vs Pool Technician?

AspectPool Operations ManagerPool Technician
CertificationsCPR, First Aid, Pool Operator CertificationCPR, First Aid, Pool Operator Certification
Work EnvironmentSupervisory, administrative, and operational tasks in commercial/residential poolsHands-on maintenance, cleaning, and repair of pools
ResponsibilitiesOverseeing staff, managing operations, ensuring safety standardsPerforming repairs, cleaning, water testing, and equipment maintenance

The Pool Operations Manager and Pool Technician roles share certifications and work environments but differ mainly in responsibilities. The manager oversees operations and staff, while the technician focuses on hands-on pool maintenance. Both roles are essential for safe and efficient pool management.

What does a pool operations manager do?

A pool operations manager oversees the daily functioning and maintenance of swimming pools, ensuring safety, cleanliness, and proper chemical levels. They coordinate staff, manage schedules, enforce safety protocols, and ensure compliance with health regulations, often using tools like pool management software. Certification in lifeguarding and pool operations is typically required.

What cities in Texas are hiring for Pool Operations Manager jobs?

Cities in Texas with the most Pool Operations Manager job openings:

Infographic showing various Pool Operations Manager job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Operations Manager Security

Austin, TX • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,615 frontline employees who took The Breakroom Quiz

77th of 119 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients. The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships Why Join Allied Universal?
RESPONSIBILITIES:
Selection and Placement
  • Manage the selection and placement process for new security professionals, including first-line supervisors; design and implement career development and performance improvement plans; evaluate low-performing employees for replacement, upgrade or transfer
  • Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements; maintain and publish weekly Open Post List and actively manage job openings within division/branch

Schedule and Workforce Management
  • Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
  • Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing; maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed
  • Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review "No Hours Report" with branch Human Resource staff on a weekly basis, and disposition employees who are on "active" status with no hours, in accordance with company policies, ensuring no employees remain on "no hours" status beyond 3 weeks

Payroll Management
  • Receive weekly timesheets and update WinTeam schedules as necessary (verify such for self-scheduling accounts); run weekly payroll according to company procedures. Ensure records are properly maintained and updated to reduce payroll errors; resolve payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company
  • Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
  • Process requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay; act as a Company representative in such matters as unemployment hearings, workers' compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters

Employee Relations
  • Conduct disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution
  • Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards
  • Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner
  • Ensure a smooth running operation by enforcing post specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing post-specific training

QUALIFICATIONS (MUST HAVE):
  • High School diploma or equivalent
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
  • Work experience in successfully building and developing teams
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Basic understanding of financial principles, including budgeting and financial reporting; ability to interpret simple financial data and use it to support decision-making

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • College degree in criminal justice, business administration, or a related field
  • Experience managing a dispersed workforce in a multi-location operation
  • Law enforcement, military and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing and scheduling experience
  • Aptitude with security systems; CCTV, Access Control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802
Requisition ID
2026-1669203

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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