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Pool Concierge Jobs in Orem, UT (NOW HIRING)

Hyatt

Event Coordinator/Concierge

Park City, UT · On-site

... bar, pool/apres ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 ... The dual role of Event Coordinator/Concierge will assist Event Planners and Event Sales team with ...

Washington School House

Concierge

Park City, UT · On-site

$22 - $23/hr

Our guests enjoy unparalleled service and amenities, including a chic ski lounge, a roaring fireplace, and an outdoor heated pool terraced into the hillside. With views of aspen trees and the starry ...

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All JobsPool Concierge JobsPool Concierge Jobs in Orem, UT

Pool Concierge information

See Orem, UT salary details

$9

$15

$22

How much do pool concierge jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for pool concierge in Orem, UT is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.73 per hour, depending on experience, location, and employer.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. On average, they make between $12 and $20 per hour, with some earning tips or bonuses for excellent service. Compensation can increase with certifications, such as lifeguard or hospitality training, and experience in customer service or pool management.

What are popular job titles related to Pool Concierge jobs in Orem, UT?

For Pool Concierge jobs in Orem, UT, the most frequently searched job titles are:

Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Orem, UT as of June 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,765 per year, or $15.8 per hour.

Seasonal Concierge (Full Time) - Winter 2026/2027

Grand Hyatt Deer Valley

Park City, UT • On-site

$16.25 - $21/hr

Full-time

Re-posted 6 days ago

Job description

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.
The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Role Summary:
The Seasonal Concierge serves as a key guest-facing representative of Grand Hyatt Deer Valley, delivering elevated, personalized service throughout our peak winter season. This role requires deep knowledge of Park City, Deer Valley Resort, local attractions, and winter activities, including first-hand familiarity with skiing as a sport. The Concierge will support families, high-touch stays, and heavy request volume with professionalism, warmth, and efficiency.
This position is essential in maintaining exceptional guest satisfaction during our busiest months, ensuring every stay feels seamless, informed, and thoughtfully cared for.
Key Responsibilities:
  • Personalized Guest Service - Arrange dining, transportation, ski rentals, lift tickets, childcare, and activity reservations with accuracy and care.
  • Expert Local Knowledge - Provide informed recommendations on Park City attractions, Deer Valley Resort, winter activities, seasonal events, and hidden local gems.
  • Ski Expertise - Confidently explain ski terrain, ability levels, lesson programs, gear needs, and resort navigation; connect authentically with guests about skiing culture and experience.
  • Winter Seasonal Offerings - Guide guests toward winter-specific attractions such as snowshoeing, tubing, sleigh rides, Nordic skiing, ice skating, and holiday programming.
  • High-Volume Request Management - Navigate extremely busy environments with composure, prioritizing requests and maintaining elevated service standards.
  • Family & VIP Support - Provide thoughtful care for families, special-occasion stays, and guests requiring additional attention or customization.
  • On-Property Experience Support - Assist with resort activations, seasonal programming, and guest experiences as needed.
  • Vendor & Partner Relations - Maintain strong relationships with local partners to enhance guest offerings and secure preferred access.
  • Professional Communication - Deliver timely, polished responses to guest inquiries across all communication channels.
  • Operational Collaboration - Work closely with Front Office, Recreation, and VIP teams to ensure seamless guest flow and coverage.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.
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