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Pool Concierge Jobs in Brookfield, WI (NOW HIRING)

Kinseth Hospitality

Hotel Club Room Host

Grafton, WI

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... concierge room stocked and in clean and orderly condition by performing the following duties ... Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or ...

Hampton Inn & Suites

Hotel Club Room Host

Grafton, WI · On-site

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... concierge room stocked and in clean and orderly condition by performing the following duties ... pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as ...

Heartland Home Health

Registered Nurse

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Admissions RN, wound care, float pool, or travel nursing We Offer Benefits for All Associates ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

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All JobsPool Concierge JobsPool Concierge Jobs in Brookfield, WI

Pool Concierge information

See Brookfield, WI salary details

$10

$17

$24

How much do pool concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for pool concierge in Brookfield, WI is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.22 per hour, depending on experience, location, and employer.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. On average, they make between $12 and $20 per hour, with some earning tips or bonuses for excellent service. Compensation can increase with certifications, such as lifeguard or hospitality training, and experience in customer service or pool management.
Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Brookfield, WI as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,679 per year, or $17.2 per hour.

Hotel Club Room Host

Kinseth Hospitality

Grafton, WI

$12.75 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Kinseth Hospitality rating

5.2

Company rating: 5.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

What we offer:

  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 


SUMMARY

Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

        Meet and greet hotel guests and answer questions and inquiries.

        Puts away weekly delivery of supplies and rotates stock.

        Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period.

        Washes dishes and food trays.

        Cleans microwaves.

        Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers.

        Fills coffee pots before leaving.

        Fills hot water dispenser and electric steamers to prepare for the next day.

        Disposes of trash and wipes down trash cans.

        Breaks down cardboard boxes and carries out to the trash/recycling receptacle

        Vacuums and mops dining area and pantry.

        Organizes pantry.

        Completes hotel pantry communication log for other shifts and hotel employees to review.

        Communicates inventory shortages, maintenance issues, or guest complaints to manager.

        Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested.

 

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. 


While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

What Kinseth Hospitality employees say

Pay

Benefits

Hours and flexibility

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About Kinseth Hospitality

Sourced by ZipRecruiter

Kinseth Hospitality, located in North Liberty, IA, US, is a leading hotel management company in the hospitality industry. The company, with its wide assortment of services, manages over 90 hotels and restaurants across 13 states, focusing on key brands like Courtyard by Marriott, Hampton Inn, and Country Inn and Suites, among others. Founded in the late 70s by Bruce and Ken Kinseth, the company has progressively built a reputation for excellent service, having established a corporate mission to provide unmatched service to guests, compelling results to owners and investors, and a rewarding work environment for its employees. With more than four decades in the industry, Kinseth Hospitality also stands out for receiving multiple awards and recognitions, including the Marriott Partnership Circle Award, proving their sustained excellence in the industry.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

North Liberty, IA, US

Year founded

1963

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