1

Policy Program Manager Jobs in Washington, DC (NOW HIRING)

Job Summary The Policy Program Manager will support the VP, Strategic Policy Management, to manage the function's transition from legacy programs to ICANN's CRM platform and serve as the CRM lead in ...

Policy Program Manager

Washington, DC ยท On-site

$122K - $131K/yr

The Policy Program Manager will support the VP, Strategic Policy Management, to manage the function's transition from legacy programs to ICANN's CRM platform and serve as the CRM lead in the function ...

... policies, and people delivering value. See Link To the ProSidian website at www.ProSidian.com ProSidian Seeks a Program Manager | Human Capital Technology Support - Intelligent Automation (AI & RPA) ...

Program Manager Department: CC00237 WM001 | PROV | Washington DC Office Job Family: Staff ... Master's degree in higher education administration, education, public policy, program evaluation ...

Program Manager Department: CC00237 WM001 | PROV | Washington DC Office Job Family: Staff ... Master's degree in higher education administration, education, public policy, program evaluation ...

Policy & Governance Support: Provide analytical support to inform Government-led strategic HR planning, workforce research, and human capital governance. RESPONSIBILITIES AND DUTIES - Program Manager ...

next page

Showing results 1-20

Policy Program Manager information

See Washington, DC salary details

$60K

$132.5K

How much do policy program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for policy program manager in Washington, DC is $127,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,400.00 and $131,900.00 per year, depending on experience, location, and employer.

What does a policy program manager do?

A Policy Program Manager oversees the development, implementation, and evaluation of policies within an organization or government agency. They coordinate policy initiatives, ensure compliance with relevant laws and regulations, and often work closely with stakeholders to gather input and support. Their responsibilities can include conducting research, managing policy-related projects, and communicating policy changes. The goal is to ensure that policies are effective, up-to-date, and aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a policy program manager?

To thrive as a Policy Program Manager, you need strong analytical skills, policy knowledge, and experience managing programs, often supported by a degree in public policy, public administration, or a related field. Familiarity with policy analysis tools, project management software, and data visualization platforms is commonly required. Excellent communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These competencies ensure effective policy development, successful program implementation, and the ability to build consensus among diverse groups.

What are some common challenges faced by policy program managers when coordinating cross-functional initiatives?

Policy Program Managers often work with diverse teams across departments such as legal, compliance, operations, and communications. One common challenge is aligning stakeholders with differing priorities and ensuring consistent understanding of policy objectives. Balancing the need for timely program delivery with complex regulatory requirements can also be difficult. Effective communication, proactive risk identification, and adaptive project management skills are essential to successfully navigate these challenges and drive initiatives forward.

Policy Program Manager

Washington, DC โ€ข On-site

ICANN
Software Developmentย โ€ขย 201 - 500 employees

$115K/yr

Full-time

Posted 9 days ago


Job description

Job Summary
The Policy Program Manager will support the VP, Strategic Policy Management, to manage the function's transition from legacy programs to ICANN's CRM platform and serve as the CRM lead in the function's use of the CRM in day-to-day operations. Working with the Senior Program Manager, the position will act as the primary translator and relationship manager between the function and the organization's Engineering and Information Technology (E&IT) team. The position will be responsible for business requirements gathering, ensuring data integrity during migration, and building the reporting infrastructure needed to measure functional success.
The Policy Program Manager will also work with the Senior Program Manager to manage projects, programs, and operating activities within the Policy Development Support function, to ensure that resources are allocated and prioritized in alignment with the ICANN organization's strategic, financial, and operating plans.
The role will also represent the function in cross-functional teams for the development, deployment, and maintenance of practical service solutions to support the operations of the Supporting Organizations, Advisory Committees, and community structures serviced by ICANN's Policy Development Support function and assist the Senior Program Manager with data analysis and reporting as required.
This position will report to the VP, Strategic Policy Management within ICANN's Policy Development Support function.
Key Responsibilities
Managing functional deployment and ongoing administration of the CRM platform, including:
  • Gathering and defining business requirements, and working with the E&IT team to reflect them in clear technical specifications and user stories
  • Ensuring data integrity during and after platform migration, cleansing data, and maintaining a robust data governance framework
  • Change management, including developing and maintaining user manuals and related documentation
  • Building and publishing reports, metrics, and dashboards to track stakeholder engagement and participation in policy making globally across each of ICANN's Supporting Organizations and Advisory Committeess
  • Supporting the VP, Strategic Policy Management, and Senior Program Manager to ensure that functional projects and programs are executed in line with available resources and timelines, including developing dashboards and sharing best practices across the function
  • Other projects and activities as assigned.
Required Knowledge, Skills, and Abilities (KSAs)
  • Experience with Salesforce or other CRM platforms required
  • Experience with business intelligence, mapping (e.g., Lucid, Visio) and data visualization tools (e.g., Excel, Tableau) required
  • Data analytics experience a strong plus
  • Knowledge of Agile/Scrum frameworks and the software development lifecycle a strong plus
  • Familiarity with Enterprise Resource Planning (ERP, e.g., SAP or Oracle) a plus
  • Strong writing, communication, and presentation skills required
  • Strong computer skills, including word processing software, spreadsheets, and online collaborative tools (such as Microsoft Office, Google Apps (G Suite), and the Zoom platform) required
  • Strong organizational and time management skills, demonstrated professional judgement, and proven ability to deliver high-quality work against tight timelines required
  • Knowledge of ICANN and the domain name industry required
  • Experience working within a globally diverse team and with emote office environments required
  • Experience working in international governmental or non-governmental organizations a plus
Education and Experience Requirements
  • Bachelor's degree in business or a related discipline
  • Minimum of 8 years' progressive experience in related fields or 5 years' experience in CRM operations
  • Certifications demonstrating advanced proficiency with relevant platforms and tools strongly preferred
  • Project Management Professional (PMP) qualification a strong plus
Working Conditions & Physical Requirements
  • Remote/flexible location
  • Ability to travel without restrictions globally, frequently and on limited notice

Targeted Base Salary Low:
$82,000 + 10% Bonus + Benefits
Targeted Base Salary High:
$115,000 + 10% Bonus + Benefits
Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate's location, work experience, knowledge, skills and other compensable factors.