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Policy Program Manager Jobs in Florida (NOW HIRING)

kgs

Program Manager

Tampa, FL

The Program Manager shall provide program management support for the contract. * To include the ... TS/SCI security clearance Our Equal Employment Opportunity Policy The company is an equal ...

Koniag Services, Inc.

Program Manager

Tampa, FL · On-site

The Program Manager shall provide program management support for the contract. * To include the ... TS/SCI security clearance Our Equal Employment Opportunity Policy The company is an equal ...

Lennar

Program Manager

Miami, FL · On-site

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Lennar Associates will have access to these benefits as outlined by Lennar's policies and ...

Lennar

Program Manager

Miami, FL

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Lennar Associates will have access to these benefits as outlined by Lennar's policies and ...

Veterans Health Administration

Program Manager

Miami, FL · On-site

$89K - $145K/yr

Technical/operational consultant for development and implementation of policies, procedures, and ... change management Articulate and investigate policy options for program customers. Provider ...

Lennar Homes

Program Manager

Miami, FL · On-site

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Lennar Associates will have access to these benefits as outlined by Lennar's policies and ...

Sevita

Program Manager

Tampa, FL · On-site

$60K/yr

Program Manager - Monday - Friday and on call (8am - 5pm) Starting salary is $60,000 or more ... Recommend policies and procedure to enhance program efficiency, using technical and analytical ...

AeroVironment

Program Manager

Melbourne, FL · On-site

Position Responsibilities Program Management & Governance * Develop, implement, and maintain ... Define business requirements, policies, and configuration standards in partnership with DBT and ...

AeroVironment

Program Manager

Melbourne, FL

Worker Type Regular Summary The Program Manager (PM) position within Facilities Operations is ... Define business requirements, policies, and configuration standards in partnership with DBT and ...

StoneX Group

Program Manager

Winter Park, FL · On-site

... policies. Responsibilities Position purpose: StoneX is looking to recruit a Program Manager to ... support the Securities Operations business, based out of Birmingham, Alabama. The successful ...

AeroVironment

Program Manager

Sunrise, FL · On-site

Worker Type Regular Summary The Program Manager (PM) position within Facilities Operations is ... Define business requirements, policies, and configuration standards in partnership with DBT and ...

HAYS

Program Manager

Orlando, FL · On-site

$80 - $88.65/hr

Program Manager - Contract - Orlando, FL - $80.00 - $88.65/hr The final salary or hourly wage, as ... policies and standards. Skills & Requirements Foundational knowledge in cybersecurity and ...

AllSTEM Connections

Program Manager

Orlando, FL · On-site

$187K/yr

We are seeking a high-energy, detail-oriented Technical Program Manager to drive complex, end-to ... The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer ...

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All JobsPolicy Program JobsPolicy Program Manager JobsPolicy Program Manager Jobs in Florida

Policy Program Manager information

What does a policy program manager do?

A Policy Program Manager oversees the development, implementation, and evaluation of policies within an organization or government agency. They coordinate policy initiatives, ensure compliance with relevant laws and regulations, and often work closely with stakeholders to gather input and support. Their responsibilities can include conducting research, managing policy-related projects, and communicating policy changes. The goal is to ensure that policies are effective, up-to-date, and aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a policy program manager?

To thrive as a Policy Program Manager, you need strong analytical skills, policy knowledge, and experience managing programs, often supported by a degree in public policy, public administration, or a related field. Familiarity with policy analysis tools, project management software, and data visualization platforms is commonly required. Excellent communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These competencies ensure effective policy development, successful program implementation, and the ability to build consensus among diverse groups.

What are some common challenges faced by policy program managers when coordinating cross-functional initiatives?

Policy Program Managers often work with diverse teams across departments such as legal, compliance, operations, and communications. One common challenge is aligning stakeholders with differing priorities and ensuring consistent understanding of policy objectives. Balancing the need for timely program delivery with complex regulatory requirements can also be difficult. Effective communication, proactive risk identification, and adaptive project management skills are essential to successfully navigate these challenges and drive initiatives forward.

What cities in Florida are hiring for Policy Program Manager jobs?

Cities in Florida with the most Policy Program Manager job openings:

Program Manager

Fort Lauderdale, FL • On-site

Future Tech Enterprise, Inc.
See more jobs at Future Tech Enterprise, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support, and strategic initiatives

  • Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates

  • Lead and mentor team members, set goals, and ensure training on customer-specific business rules and industry best practices

Job description

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.
The ideal candidate combines strategic leadership with hands-on operational oversight—balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.
We are looking for someone who will:

  • Take ownership of program success
  • Deep-dive into Excel data models and performance metrics
  • Drive process improvement and service alignment
This position will be based out of our corporate headquarters, in Fort Lauderdale, FL. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Company match and PTO. (Remote candidates outside of the Fort Lauderdale area will be considered.)
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Key Responsibilities
IT Service Delivery & Operations
  • Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives.
  • Ensure compliance with customer business rules, SLAs, and audit requirements.
  • Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency.
  • Ensuring accurate order processing, ticket reconciliation, and reporting.
  • Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates.
  • Implement IT service management best practices to drive operational efficiency.
  • Monitor service performance metrics and drive continuous improvement efforts.
Data, Reporting & Continuous Improvement
  • Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules.
  • Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy.
  • Produce customer-facing reports, including PMRs, QBRs, and executive summaries.
  • Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible.
  • Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities.
Stakeholder & Customer Engagement
  • Serve as the primary liaison between Future Tech, customers, depots, and third-party partners.
  • Provide timely communication on ticket status, order fulfillment, and returns management.
  • Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs.
  • Act as an escalation point for ServiceNow or ERP workflow issues that impact execution.
Team Leadership & Development
  • Lead and mentor queue managers, order processors, depot managers, and technical specialists.
  • Ensure teams are trained on both customer-specific business rules and industry best practices.
  • Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement.
Service Management & Compliance
  • Implement ITIL-based frameworks for incident, problem, and change management.
  • Ensure IT service operations comply with organizational policies, security standards, and customer regulations.
  • Oversee break/fix, warranty management, and asset lifecycle processes.
  • Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting.
Innovation & Optimization
  • Continuously assess service performance, implementing technology and process improvements.
  • Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery.
Qualifications & Requirements
Experience
  • 5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement.
  • Proven ability to manage both high-level strategy and detailed operational execution.
  • Hands-on experience with ServiceNow workflows and ERP processes (or similar systems).
  • Strong background in reporting, data analysis, and executive-level communication.
  • This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Education & Certifications
  • Bachelor’s degree.
  • ITIL Foundation certification (preferred).
  • PMP certification is a plus.
Skills & Proficiencies
  • Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling).
  • Familiarity with asset lifecycle logistics.
  • Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight.
  • Analytical, detail-oriented, and able to thrive in high-pressure environments.
  • Customer-focused mindset with a commitment to continuous improvement.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.

#LI-remote #FutureTechJobs

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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