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Police Service Representative Jobs in California

... required to perform police service; performs related duties as required. DISTINGUISHING ... any of the following representative duties, knowledge, and skills. Factors such as regular ...

Police Officer Recruit

Seaside, CA · On-site

$7.2K - $8.7K/mo

The City of Seaside provides outstanding services to the public and is deeply committed to a ... The standards as stated on the front of this job announcement represent only the minimum required ...

The City of Seaside provides outstanding services to the public and is deeply committed to a ... The standards as stated on the front of this job announcement represent only the minimum required ...

Represents the Department to callers and visitors in a professional and effective manner; assists ... Transports vehicles for service; conducts a variety of miscellaneous duties such as delivery or ...

Represents the Department to callers and visitors in a professional and effective manner; assists ... Transports vehicles for service; conducts a variety of miscellaneous duties such as delivery or ...

Police Officer Lateral

Los Angeles, CA · On-site

$115K - $140K/yr

... include any of the following representative duties, knowledge, and skills. This is not a ... Provides community-oriented police services, and improves the quality of life in partnership with ...

Police Officer Lateral

Los Angeles, CA · On-site

$115K - $140K/yr

Under basic supervision, provides swift, professional, responsive, and courteous police services ... include any of the following representative duties, knowledge, and skills. This is not a ...

Police Cadet I

Fresno, CA · On-site

$35K - $45K/yr

... Service Department at (559) 621-6950 in advance of the examination. Bargaining Unit 8A Non-Represented - Police Cadets BENEFIT DESCRIPTION HEALTH INSURANCE The City contributes toward monthly ...

Customer Service Rep

Valencia, CA · On-site

$18 - $20/hr

... police, military, trade professionals, and construction to name a few. Mechanix Wear is THE TOOL ... JOB SUMMARY The Customer Service Representative will provide world-class customer service and ...

Showing results 21-40

Police Service Representative information

See California salary details

$38.5K

$63.8K

$68.6K

How much do police service representative jobs pay per year?

As of Sep 12, 2026, the average yearly pay for police service representative in California is $63,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a police service representative?

Police Service Representatives are civilian employees who work for law enforcement agencies, assisting with non-emergency calls, processing police reports, and providing information to the public. They often handle administrative tasks, manage records, and serve as a liaison between the public and sworn officers. Their role is crucial in supporting day-to-day police operations and ensuring community members receive timely assistance and information. Police Service Representatives may also help with dispatching, data entry, and other clerical duties, depending on the department’s needs.

What are the key skills and qualifications needed to thrive as a police service representative?

To thrive as a Police Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, law enforcement databases, and multi-line phone systems is typically required. Excellent interpersonal skills, emotional resilience, and the ability to remain calm under pressure help you manage emergency situations effectively. These competencies are vital for ensuring accurate information processing, efficient public service, and support for police operations in high-stress environments.

What are some common challenges police service representatives face when handling emergency and non-emergency calls?

Police Service Representatives often encounter high-pressure situations, as they must quickly assess and prioritize calls that range from minor incidents to critical emergencies. Balancing empathy with efficiency is essential, as callers may be distressed or agitated. Additionally, representatives must accurately gather and relay information to dispatchers and officers, ensuring clarity under stress. Adapting to fast-paced changes in call volume and maintaining composure during peak hours are common challenges in this role.

What is the difference between Police Service Representative vs Police Dispatcher?

AspectPolice Service RepresentativePolice Dispatcher
Required CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or communicationHigh school diploma or equivalent; certification in emergency communication often preferred
Work EnvironmentOffice setting, interacting with the public and police personnelDispatch center, handling emergency calls and radio communication
Employer & Industry UsagePolice departments, government agenciesPolice departments, emergency services
Common Search & ComparisonCustomer service, administrative support roles in law enforcementEmergency communication, radio dispatch roles

Police Service Representatives and Police Dispatchers both support law enforcement agencies but serve different functions. While Police Service Representatives focus on customer service and administrative tasks, Police Dispatchers handle emergency calls and radio communication. Understanding these differences helps in choosing the right career path within law enforcement support roles.

How to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and often undergo background checks and training. Some positions may require prior customer service experience or certification in law enforcement procedures, and candidates usually must pass written exams and physical assessments.

What qualifications do you need to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and often some experience in administrative or public service roles. Some positions may require a valid driver's license and familiarity with law enforcement procedures or computer systems.

What cities in California are hiring for Police Service Representative jobs?

Cities in California with the most Police Service Representative job openings:

Infographic showing various Police Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,821 per year, or $30.7 per hour.

Police Officer (Laterals)

Beverly Hills, CA • On-site

City of Beverly Hills
Public Administration • 10K+ employees

$111K - $138K/yr

Full-time

Re-posted 4 days ago


Job description

Job Summary The City of Beverly Hills is offering $45,000 Signing Bonus for qualified lateral police officers. Lateral Police Officer must have a minimum of one year of satisfactory full-time employment as a sworn officer in a Municipal, County or State Police Department within the State of California. Possession of a valid California Basic P.O.S.T

certificate is required. Applicants who meet the minimum qualifications for Police Officer but do not possess one year of satisfactory full-time employment as a sworn officer in a Municipal, County or State Police Department within the State of California, will receive a $35,000 signing bonus. Who We Are The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors.

This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,000 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment. What We Do The Beverly Hills Police Department is responsible for safeguarding the lives and property of City residents.

The department is a leader in early response times and its dedicated officers work with the community to keep neighborhoods problem-free. The BHPD values its reputation as an agency that earns the public's trust through efficient, impartial police service. What We're Looking for The City of Beverly Hills Police Department is seeking highly motivated and qualified candidates for the position of Lateral Police Officer.

The lateral Police Officer perform duties to protect life and property within the city. Maintains law and order and respond to emergency calls. May patrol the city enforcing the criminal and traffic laws of the city, state and nation.

Performs background investigations, or perform training duties. Distinguishing Characteristics This is the full working class in law enforcement. Incumbents appointed to this class will have related work experience and will possess law enforcement training.

Initially, incumbents will be assigned to patrol and work under close supervision, performing the more routine duties assigned to positions in this class. However, as experience is gained, incumbents are expected to perform the full range of duties as assigned with increasing independence. Special assignments in police-related functions (within or outside of patrol) may be available to experienced incumbents, depending on the needs of the department.

Appointment to a special assignment is at the discretion of the Police Chief. The Police Officer is distinguished from the Police Sergeant in that the latter serves as the first line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift, division, or bureau. Detailed Job Description For the full job description please review the class specification at: https://www.governmentjobs.com Salary and Benefits This position is represented by the Police Officers' Association and is covered by the negotiated terms and conditions of that Association's Memorandum of Understanding (MOU)

This position is set to receive a 6% increase effective 07/01/2026. Additional details may be found in the POA MOU, a copy of which is located at www.beverlyhills.org/mou. Selection Process All applicants must submit clear, concise and complete information regarding their qualifications for the position, including responses to all supplemental questions

Resumes alone will not be accepted in lieu of the application or supplemental application materials. The selection process may consist of the following components: Application Review Please attach all education, trainings, courses, and/or certificates required as part of the minimum qualifications to your application. This includes either a diploma, official or unofficial transcript and/or Form DD214 to verify either Track 1 or Track 2 as outlined under the Experience and Training minimum requirements, as well as your POST Basic certificate.

Applicants who fail to provide documentation verifying that they meet the minimum requirements, will not continue in the recruitment process. Assessment of Supplemental Questionnaire Respond in full to all supplemental questions. Responses such as "see resume" will not be accepted and will result in the disqualification of your application.

The supplemental questionnaire may be used as an assessment tool to determine the most qualified applicants for this position. Performance Exam Candidates who meet the minimum qualifications will be invited to participate in a Physical Agility Test (PAT), which are held at Rio Hondo Community College. Oral Interviews Candidates who pass the PAT will be invited to the Oral Interview.

Oral interview dates are continuous and candidates will be notified of the interview date after they successfully pass the PAT. For a more information about the process, please visit www.joinbhpd.org.Eligibility List The candidates who successfully pass the selection process will earn placement on an Eligibility List. The Eligibility List may be used for current and future vacancies in the job classification, as defined by the duration of the list at the time the list is established

The Eligibility List established for any recruitment may also be used to fill a lower-level position. Background Check A thorough background check, including a polygraph, will be conducted on the successful candidate: Upon the completion of final interviews, the selected candidate will receive a multi-page "In-depth Personal History Form" (intensive background form) and Pre-Investigative Questionnaire which are required to be completed and returned at the time of the initial meeting with a background investigator. Failure to supply the information requested results in an automatic disqualification.

In addition to the background investigation, applicant is required to undergo a pre-employment polygraph examination. A qualified polygraph examiner employed by the City of Beverly Hills Police Department administers the test. The polygraph examination is designed to show an applicant as being "truthful." All of the questions posed to the applicant during the examination are discussed with the applicant prior to the actual testing

An extensive background investigation will be undertaken which consists of personal contacts and phone contacts with listed references, school teachers, administrators, employers, co-workers, neighbors, unlisted references that can be located, spouse, ex-spouses and friends. Additionally, an applicant's current financial institution will be checked, past credit history will be examined, social media accounts, criminal history checks will be made. Proof of Education If educational units, a degree, transcripts, or certificate is required, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your Government Jobs account at the time of application and before the closing date unless specified otherwise by Human Resources.

Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification or disciplinary action, up to and including termination. EEO Statement The City of Beverly Hills is an equal opportunity employer and is committed to providing an inclusive and accessible work environment without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, driver's license status or any other status protected under federal, state and/or local law. If you require a reasonable accommodation to assist with the application, examination or interview process, please contact our Human Resources department at humanresources@beverlyhills.org

Please note that this request must be made at least three business days prior to any test or interview in the selection process. The City of Beverly Hills is compliant with SB1100 which amends California's Fair Employment and Housing Act (FEHA) prohibiting employers from requiring a driver's license in certain job postings. Disaster Service Workers All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109).

Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

Minimum Qualifications Experience and Training: Experience specified in one of the tracks listed below: Track 1: Graduation from an accredited California Commission on Peace Officer Standards and Training (POST) academy and currently employed in good standing with a California law enforcement agency as a sworn police officer. Receipt of the POST Basic certificate is required on or before the completion of the first year of employment as a sworn police officer. Track 2: Employed as a sworn police officer within the last three years and eligible for re-hire.

Possession of the POST Basic certificate. Out-of-state officers must complete the POST Basic Course waiver process prior to application. Training specified in one of the tracks listed below: Track 1: At least 36 semester units (or 54 quarter units) from an accredited college or university at the time of application.

Must provide a diploma, official or unofficial transcripts at time of application. Track 2: A minimum of four years of active duty in the U.S. Armed Services (Army, Navy, Air Force, Marines, and Coast Guard) after an Honorable Discharge

(Must provide Form DD214 at time of application.) License and Certificate Possession of a valid California driver's license and satisfactory driving record. Possession of Penal Code 832 Arrest and Firearms Training certificate. Possession of, or ability to obtain, Basic Peace Officer Standards and Training (POST) certificate upon completion of probation

Must meet any other criteria mandated by the California Peace Officer Standards and Training Commission (POST). Other Requirements Must be a citizen of the United States of America, or a lawful permanent resident, at the time of application. Must be 21 years of age at the time of appointment.

Must be able to meet physical standards. Must meet psychological and background standards that reflect the following: Must be found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation that might adversely affect the exercise of the powers of a peace officer. Must be of good moral character, as determined by a thorough background investigation.

Must be able to maintain required P.O.S.T. certification and maintain firearms qualification. Must be willing to work irregular hours including days, evenings, nights, weekends, holidays, and over-time as needed

Must be available for call-back and automatic return to work with a reasonable response time (within the amount of time as if traveling from residence) during off-duty hours for major emergencies, disasters, critical incidents, and as otherwise required.