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How much do pnc customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for pnc customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

Is it hard to get hired at PNC?

Getting hired as a PNC Customer Service representative can be competitive, as the role often requires good communication skills, customer service experience, and sometimes relevant certifications. The hiring process typically involves an application, interview, and background check, with availability for flexible schedules being a plus.

What is the difference between Pnc Customer Service vs Pnc Teller?

AspectPnc Customer ServicePnc Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentCall centers, branch offices, remote supportBank branches, face-to-face customer interactions
Employer & Industry UsageUsed across banking and financial servicesPrimarily in retail banking branches
Common Search & ComparisonCustomer support roles in bankingBranch banking and cash handling roles

While both roles serve banking customers, Pnc Customer Service typically involves remote or call center support, focusing on resolving customer inquiries. Pnc Tellers work directly in branches, handling cash transactions and in-person customer service. The main difference lies in the work environment and daily responsibilities, though both require strong communication skills and banking knowledge.

How much does PNC pay an hour?

PNC Customer Service representatives typically earn around $15 to $20 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

Does PNC allow remote work?

PNC Customer Service roles may offer remote work options depending on the position and location. Many customer service jobs at PNC are performed in call centers or branch environments, but some roles may be eligible for remote work with proper equipment and training. Candidates should review specific job postings for remote work availability and requirements.

Does PNC Bank pay well?

PNC Customer Service roles typically offer competitive wages aligned with industry standards for banking and customer support positions. Compensation can vary based on experience, location, and specific job responsibilities, often including benefits such as health insurance and retirement plans.
More about Pnc Customer Service jobs
What states have the most Pnc Customer Service jobs? States with the most job openings for Pnc Customer Service jobs include:
What job categories do people searching Pnc Customer Service jobs look for? The top searched job categories for Pnc Customer Service jobs are:
Pnc Customer Service jobs near you
Infographic showing various Pnc Customer Service job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Customer Service Representative Specialist - PNC Wealth Management

Customer Service Representative Specialist - PNC Wealth Management

PNC Bank

Home, PA • On-site, Remote

$33K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

78th of 144 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Customer Service Representative Specialist within PNC's Wealth Management organization, you will remote.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Performs specialized customer service activities and initiatives. Supports a complex dedicated suite of products/services, services a sophisticated client base, and/or leverages an advanced process or tool to support internal and external customers. Focus on problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.
  • Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
  • Resolves customer service inquiries and issues. Recommends appropriate solutions. Resolves the most complex or reoccurring issues. May interact with higher levels within the customer organization.
  • Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality.
  • Documents customer interactions and completes service requests to minimize customer effort or additional action.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical SupportCompetenciesAccuracy and Attention to Detail, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Problem Solving, Products and Services, Tech SavvyWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $33,750.00 - $67,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education.Application WindowGenerally, this opening is expected to be posted for two business days from 04/24/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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