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$9

$18

$27

How much do pnc customer service jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for pnc customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

Is it hard to get hired at PNC?

Getting hired as a PNC Customer Service representative can be competitive, as the role often requires good communication skills, customer service experience, and sometimes relevant certifications. The hiring process typically involves an application, interview, and background check, with availability for flexible schedules being a plus.

What is the difference between Pnc Customer Service vs Pnc Teller?

AspectPnc Customer ServicePnc Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentCall centers, branch offices, remote supportBank branches, face-to-face customer interactions
Employer & Industry UsageUsed across banking and financial servicesPrimarily in retail banking branches
Common Search & ComparisonCustomer support roles in bankingBranch banking and cash handling roles

While both roles serve banking customers, Pnc Customer Service typically involves remote or call center support, focusing on resolving customer inquiries. Pnc Tellers work directly in branches, handling cash transactions and in-person customer service. The main difference lies in the work environment and daily responsibilities, though both require strong communication skills and banking knowledge.

How much does PNC pay an hour?

PNC Customer Service representatives typically earn around $15 to $20 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

Does PNC allow remote work?

PNC Customer Service roles may offer remote work options depending on the position and location. Many customer service jobs at PNC are performed in call centers or branch environments, but some roles may be eligible for remote work with proper equipment and training. Candidates should review specific job postings for remote work availability and requirements.

Does PNC Bank pay well?

PNC Customer Service roles typically offer competitive wages aligned with industry standards for banking and customer support positions. Compensation can vary based on experience, location, and specific job responsibilities, often including benefits such as health insurance and retirement plans.
More about Pnc Customer Service jobs
What states have the most Pnc Customer Service jobs? States with the most job openings for Pnc Customer Service jobs include:
What job categories do people searching Pnc Customer Service jobs look for? The top searched job categories for Pnc Customer Service jobs are:
Pnc Customer Service jobs near you
Infographic showing various Pnc Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Business Banking Sales Consultant - Customer Care Center

Business Banking Sales Consultant - Customer Care Center

PNC Bank

Home, WA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 343 frontline employees who took The Breakroom Quiz

80th of 150 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Business Banking Sales Consultant within PNC's Customer Care Center organization, you will conduct the business cashflow conversation via incoming calls from current PNC business owners and prospects. As a Business Banking Sales Consultant within PNC's Customer Care Center organization, you focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. You will listen to client needs, make recommendations of PNC products and services, and engage business partners during the meeting to assist with product selection.
Various shifts available between 9:00am - 7:30pm (Eastern) including a permanent Saturday requirement.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Responsible for the acquisition and growth of new and/or existing clients through direct marketing and branch delivery model.
  • Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet may present the full range of PNC's products and services during each customer interaction.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • Builds an effective internal network within branch distribution and product partners to actively acquire new clients and/or expand existing clients to further enhance the client experience. Demonstrates commitment to quality by delivering the CARES model to customers and service partners.
  • Through discovery conversations, identifies and implements client solutions and, as appropriate, collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical SupportCompetenciesAddressing Customer Needs, Client Relationship Management, Customer Experience Management., Customer Retention, Decision Making and Critical Thinking, Effective Communications, Interpersonal Relationships, Knowledge Of Customers, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Application WindowGenerally, this opening is expected to be posted for two business days from 05/19/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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